Kirby Grange Residential Care Home

Spinney Drive, Markfield Lane, Botcheston, Leicester LE9 9FG

Kirby Grange Residential Care Home, Leicester, Leicestershire
Kirby Grange Residential Care Home, Leicester, Leicestershire
Kirby Grange Residential Care Home, Leicester, Leicestershire

Kirby Grange is set in open countryside on the edge of a lovely retirement village just outside the village of Botcheston. Kirby Grange is a family owned and run residential care home which aspires to provide truly exceptional levels of care tailored to the exact needs of each resident. The home caters for a wide range of needs, including those for people diagnosed with dementia, and offers an excellent living environment for all residents including those with a physical disability. The home also offers respite and day care services.

Not only does the care team deliver great and loving care but they do this whilst ensuring Kirby Grange provides an enjoyable and fulfilling social environment. Carers are trained to support and enhance each resident's quality of life and the service philosophy is to help residents maintain as many life skills and personal freedoms as possible.

Visiting hairdressers, beauticians, therapists and health professionals, including dieticians and GPs, add to the capabilities of the home and visiting entertainers add to wide range of activities run by the full time activities coordinator.

Wherever possible, they strive to ensure residents are able to pursue the same interests and activities as they did when living independently.

Group: Blackadder Corporation Ltd

Person in charge: Laura Davis (Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 31

Rooms with ensuite WC: 20

Weekly Charges Guide: Personal Care Single £490 – £800 (These prices are only a guideline, please contact Kirby Grange Residential Care Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Please feel free to visit at any time

Parking:

There is plenty of on-site parking in close proximity to the front door

Latest Care Quality Commission* Report on Kirby Grange Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Kirby Grange Residential Care Home has a Review Score of 9.3 (9.295)

The Review Score of 9.3 (maximum of 10) for Kirby Grange Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Kirby Grange Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 19 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.295 for Kirby Grange Residential Care Home is calculated as follows: ( (110 Excellents x 5) + (86 Goods x 4) + (35 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 234 Ratings = 4.295

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Kirby Grange Residential Care Home is based on 19 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 19 Reviews ÷ 6.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    8
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kirby Grange Residential Care Home?

  • Extremely LIKELY
    13
  • Likely
    6
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kirby Grange Residential Care Home

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    2
  • Friend of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • more

Since becoming a resident in October the staff and management have always shown Mum care and consideration. Everyone at the home has helped to support Mum and they continue to make her feel more settled.

How likely would you be to recommend Kirby Grange Residential Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I find it most satisfactory.
Good care and attention to residents.
Staff most helpful in every way.

How likely would you be to recommend Kirby Grange Residential Care Home? Extremely Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Lovely home, staff are helpful. Management is supportive.

How likely would you be to recommend Kirby Grange Residential Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Always a warm welcome on coming into Kirby Grange. The staff are so friendly. The best home for my mum and aunt.

How likely would you be to recommend Kirby Grange Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In my experience, I am confident in placing my mother at Kirby Grange Residential Care Home knowing she will be treated fairly and with dignity.

How likely would you be to recommend Kirby Grange Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum has only been in the home 1 month but she seems very well looked after and very happy and safe.

How likely would you be to recommend Kirby Grange Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very good. Staff excellent. Nothing is too much trouble.

How likely would you be to recommend Kirby Grange Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff seem kind and welcoming, dad seems to be settling in OK and seems less agitated than he was in a different unit. He seems to be enjoying the food and looks clean and groomed when I visit.

How likely would you be to recommend Kirby Grange Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

All the staff are lovely. All seem very caring and show consideration to my friend. Everyone is kind and helpful - it is so nice to visit her. it is so lovely that I can sometimes bring my dog - which really makes my friend and the other residents happy. It's so lovely to see the dog on my friend's lap and a big smile on her face. Thank you for looking after her - you are doing a great job. The hairdresser is a great bonus - it really cheers my friend up to have her hair done!

How likely would you be to recommend Kirby Grange Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Friendly, helpful staff, good environment with a good atmosphere for the residents. Lots of activities.
Good food with various menus. The home is in good surroundings.

How likely would you be to recommend Kirby Grange Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Service user has only been in the home for two weeks. So far so good.

How likely would you be to recommend Kirby Grange Residential Care Home? Likely

Average Rating: 

 3.7 out of 5

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Rooms: Satisfactory

An excellent care home set in an amazing location with highly professional and courteous staff.

How likely would you be to recommend Kirby Grange Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff here work very very hard all the time caring for the residents. They are very kind and caring and try to make everyone living here happy and comfortable. I feel sorry at times for the staff as they have so much to do and feel they need more staff to help them. The home is lovely and warm and it's great the residents do activities I.e. Cooking/bingo to keep them busy.

How likely would you be to recommend Kirby Grange Residential Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The care home is a warm and friendly environment. The staff are polite and caring and very approachable. The food is all homemade and have a wonderful choice daily and cater for all needs.

How likely would you be to recommend Kirby Grange Residential Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Found the home to be very nice, open plan, clean and staff very friendly.

How likely would you be to recommend Kirby Grange Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Extractor fan in bathroom/toilet not working, so had to open door to get rid of the smell. (not good in bed weather)

How likely would you be to recommend Kirby Grange Residential Care Home? Likely

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

A big room I spent my respite in. I like the food that is served. I enjoyed the activities. The staff are friendly and welcoming. You can have a laugh with them. I had everything I wanted at my fingertips.

How likely would you be to recommend Kirby Grange Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pleasant surroundings in care home. Staff kind and considerate to residents. Conscientious and caring with health issues.

How likely would you be to recommend Kirby Grange Residential Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Friendly and homely environment, but lacks stimulation for the residents.

How likely would you be to recommend Kirby Grange Residential Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Poor

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

I have always found the staff caring and considerate. Since a new manager has been employed it seems to have improved in all areas. Hopefully, they can keep up the good work they do.

How likely would you be to recommend Kirby Grange Residential Care Home? Neither Unlikely or Likely

Average Rating: 

 3.2 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Kirby Grange Residential Care Home