Kirby Grange Residential Care Home

The staff at the home provide a safe, caring atmosphere at the home and work hard to make sure that all residents are fully cared for and that their needs and concerns are heard and acted on. Management are always available to talk to. They are also hands on when required and interact with the residents regularly. They also make sure that the home is well maintained both inside and outside.

No complaints whatsoever, keep up the good work.

I have always been welcomed and treated well whenever I have visited my sister-in-law. She has always seemed happy with being here and I know that any issues she has e.g. food intolerance have been noted and adhered too. Also the activities I've seen have been appropriate and encouraging for the residents. When my visits were likely to be more difficult and I'd need transport I was assured I could spend the day here on a visit and even enjoy lunch etc.

Mum had a fall recently which resulted in her having a hip op and also pelvic fractures to recover from. The staff and managers have been absolutely fantastic in giving her the extra support she has needed to get her up and walking again. They are so helpful and patient with her as her moods make her a challenge to talk to and deal with at times. We are so grateful for all their hard work and dedication.

My uncle has been at the residential home for over two years. He is very happy at the home and he gets incredibly well looked after. He is treated like a member of the family. As his main carer and relative, I have peace of mind that all his needs are met over and above what I could manage on my own. I would and have highly recommended Kiry Grange.

My Mum has been at Kirby Grange Residential Home since 2018. I cannot fault the care that she has been given by everyone at the home. My Mum has Alzheimer's which has progressed over the years. She is treated with dignity and kindness. The home is well run. I would have no hesitation in raising any concerns with the management, should I need to, they are very approachable and hands on. The staff are superb and caring. The home is clean and welcoming.

Very happy with the care. Staff are very friendly. Best in the area.

We moved Mum in May 2024 to Kirby Grange due to their knowledge on caring for dementia residents and after inspecting their home and services provided. Unfortunately Mum passed away in Nov 2025 but the care she received during her time was absolutely outstanding. The attention and personal treatment was heart warming to see and during her finals days, she and our family, were supported way behold what would have expected. The dignity and respect, alone with their living attention - made us all feel that she was in the right place to guide her into the next life.

The staff will forever in our hearts

I shall miss my visits.

Lovely area for visitors to help themselves to a refreshment

Everything has been excellent, all staff are kind and helpful but make sure you are doing as you should. Food has been fabulous. I have enjoyed every meal and expanded my tastes.

A year after my mother moved into Kirby Grange, we are still impressed by the staff who all go the extra mile. Kirby Grange feels like a real home rather than an institution. All this has made such a difference to Mum's safety and well-being and as family, we can rest easy knowing she is well cared for.

I can't recommend Kirby Grange highly enough. You won't find a more gentle, kind, and safe home for those needing residential care. The newly decorated and furnished lounge is lovely - a welcoming space for residents to chat with their guests over tea and biscuits. A big thank you to the staff of Kirby Grange who arranged so many thoughtful and entertaining events for the residents this Christmas as they do throughout the year.

Mum has been a resident for over 2 years now and is happy and well looked after. Whenever we visit there is always a friendly welcome from everyone. Everywhere is clean and tidy and Mum always looks well, she enjoys having her hair styled.

My aunt has been a resident long-term so the team knows her well and always respects her needs and acts with sensitivity. Her needs are quite complex as her sight, hearing, and mobility are very poor but she is happy with her care. As her next-of-kin, I am always kept advised of any issues relating to her care. I certainly chose Kirby Grange wisely.

Such a kind and friendly home. Every member of staff is so welcoming and nothing is too much trouble. I have only praise for the kindness and care shown to each and every resident. I leave my auntie after visiting knowing that she is safe and well cared for. I would recommend the home to anyone. Thank you to everyone for their care and hard work.

Mum has been a resident at Kirby Grange for the past three years. During this time I have only experienced good things about the care home. Both the staff and management are very good and kind. I have no hesitation in recommending Kirby Grange. It is excellent.

Thank you to everyone who made my Christmas extra special for me by my wonderful visit to a nail bar for a lovely manicure, it was so very kind of the person that spent the time to take me. I so appreciated the gesture and once again, many, many thanks. Special thanks to the manager, she was brilliant.

I would like to thank all the staff for everything you do to help with our mother's care. Not living in the UK has been very difficult for me but I have full confidence in her care. Nothing seems too much trouble. Encouraging her to eat before going to sleep. All those things make a huge difference to her well-being.

My mum has been a resident here for 5 years. I have found the staff very caring and very understanding of my mum's needs. She has dementia and this illness brings its own challenges. I feel they have always been very supportive. I am always contacted straight away if there is a problem. The care home is very clean and welcoming.