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Marwood Residential Home

57 Ashby Road, Shepshed, Loughborough, Leicestershire LE12 9BS
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This is an excellent care home, which we would definitely recommend.Jane C(Daughter of Resident/Service User)
Marwood Residential Home, Loughborough
Excellent home, would highly recommend it, faultless.Dawn D(Daughter of Resident/Service User)
Marwood Residential Home, Loughborough
we feel lucky to have been able to place mother into their care.Darian M(Son-in-law of Resident/Service User)
Marwood Residential Home, Loughborough

Marwood is a residential home that is located in the town of Shepshed, close to Loughborough, and is committed to providing residents with a quality lifestyle, complete with comfortable bedrooms and homely communal areas and with a care team that respects personal choice.

Tailored to personal requirements, Marwood's care packages have proven effective for people with long-term physical disabilities and illness, proving to be an accommodation that loved ones enjoy visiting...  

Care Provided by Marwood Residential Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 24 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,175 - £1,300£1,250 - £1,350

Contact Marwood Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Precious Care Homes Ltd
  • Private Owned

Person in charge

  • Melanie Hughes(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Single Rooms with ensuite Wet Room (11)

Visiting

  • Marwood is flexible with visiting times, however, asks that visitors call to let them know if they intend to visit very early in the morning or late evening.

Parking

  • Ample, free, on-site parking is available at the home.

Marwood Residential Home Reviews (47)

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9.8

Marwood Residential Home has a Review Score of 9.8 (9.804) out of 10, based on 16 reviews in the last 2 years. Over all time Marwood Residential Home has 47 reviews.

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Review from Jayne M (Daughter of Resident) published on 6 July 2026 Submitted via Website
Overall Experience

The staff are excellent. Patient and caring. Mum was only there a very short time but they made her time there special. Knowing she was happy meant the world to her family. The home is well run,clean and has a welcoming atmosphere. Highly recommend Marwood.

Reply from Jaspal Swalli, Director at Marwood Residential Home
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that your mum's time with us was made so special and that she felt happy and well cared for. Knowing this brought comfort to your family means a great deal to us.

Providing the highest standard of...  

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Review from Rhoda W (Daughter of Resident) published on 10 June 2026 Submitted via Website
Overall Experience

Can't praise Marwood care home enough. Staff were friendly, caring and supportive. They did their very best for Mum. Management/office staff very hands on and involved in the care of mum. Communication regarding mum was excellent and they helped us so much during the difficult time of my mum's last couple of weeks.

Reply from Jaspal Swalli, Director at Marwood Residential Home
Thank you for taking the time to share your kind feedback.

We are truly grateful for your lovely comments and are pleased to hear that you felt supported by our team during such a difficult time. Providing compassionate, person-centred care to our residents and their families is at the heart of...  

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Review from T C (Daughter of Resident) published on 15 May 2026 Submitted via Website
Overall Experience
I would like to thank you and your staff for the wonderful care that you provided my mum during her 4.5 years living at your Home. As a twice weekly visitor I was always made to feel welcome and thought there was a lovely atmosphere at your Home.

We tried three Care Homes more local to me before she finally settled on Marwood...Having experienced three others myself as a visitor, I can assure you that Marwood is head and shoulders above the others we tried, so I wouldn't hesitate to recommend you to friends who are looking for a Care Home for their relatives.

Reply from Jaspal Swalli, Director at Marwood Residential Home
Thank you so much for your kind and thoughtful words. It means a great deal to us that your mum felt settled and cared for during her 4 years at Marwood.

We are especially pleased to hear that you always felt welcomed during your visits and enjoyed the atmosphere within the Home, as creating a...  

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Review from Joanna M (Daughter of Resident) published on 10 February 2026 Submitted via Postal Card
Overall Experience

Staff and management have been caring and supportive to my father, my sister, and I providing a warm and friendly environment. The manager and team have kept us well informed of any issues or incidents, and have provided guidance on funding.

Reply from Jaspal Swalli, Director at Marwood Residential Home
Thank you very much for taking the time to share your feedback. We are truly pleased to hear that our staff and management have been caring and supportive to your father and to your family, and that you have experienced a warm and friendly environment within our home.

We believe open communication...  

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Review from D S (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card
Overall Experience

Staff were lovely very professional. Room was big clean and nice and bright and was set up as promised like my mums room at home. Mum ate reasonably well and has been anxious about coming into a care home for the first time, but staff have been understanding, and reassuring her as much as possible, which has been difficult, due to her hearing and sight problems. Thank you so much for looking after her.

Reply from Jaspal Swalli, Director at Marwood Residential Home

Thank you very much for taking the time to share your kind feedback. We are delighted to hear that your mother has settled in comfortably and that the room setup provided a familiar and welcoming environment. Our team always strives to offer compassionate, person-centred care, and it is reassuring...  

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Review from Atlanta J (Daughter of Resident) published on 24 October 2025 Submitted via Postal Card
Overall Experience

From the very first phone call they couldn't have been more helpful and accommodating. They have provided our family with support for our father, allowing us the time to make arrangements for his future knowing he is safe whist we get things organised. Every member of staff has been friendly and kind to both my father and family members/visitors. Thank you for helping us at a critical junction in all our lives.

Reply from Jaspal Swalli, Director at Marwood Residential Home

Thank you so much for your kind and thoughtful words. We're truly delighted to hear that our team has been able to support both your father and your family during such an important and sensitive time. Ensuring that families feel reassured and confident their loved one is safe and well cared for is...  

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Review from Zachary C (Grandson of Resident) published on 5 June 2025 Submitted via Website
Overall Experience

Marwood Residential have been amazing to work with. They have provided such a comfortable home and environment for my Nana. The staff are very warm and friendly and have done a wonderful job accommodating my Nana's wants and needs. I could not recommend it more to someone looking for a comfortable and well run care home for their friend or family member. Marwood Residentail will put your mind at ease.

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Review from B S (Son of Resident) published on 7 April 2025 Submitted via Postal Card
Overall Experience

excellent care given to my mother-in-law.

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Review from Julia M (Daughter-in-law of Resident) published on 26 March 2025 Submitted via Website
Overall Experience

I am very comfortable that my mother-in-law is being well taken care of at Marwood. The staff are lovely, warm and genuine. I can't be with her as often as I would like to be, and I am grateful that she has somewhere to live that makes her happy and gives me peace of mind.

Reply from Jaspal Swalli, Director at Marwood Residential Home

Thank you for your lovely feedback. We pride ourselves on delivering the highest standards of care to all our residents. We create a home-from-home environment where all our residents can feel comfortable and live their life to the fullest. We source local produce and prepare freshly made well...  

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Review from S W (Daughter-in-law of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

My mother-in-law is extremly well cared for and has been very happy since she moved here (12 months ago). The staff are lovely and caring. They do a range of activities each week and have visitors in to do arts/crafts, singing etc. I would recommend this care home.

Reply from Hannah Henshaw, Regional Manager at Marwood Residential Home

Thank you for taking the time to provide feedback about our lovely home. We welcome families and friends to participate in our activities and events to create an inclusive and homely environment as we recognise the importance of maintaining links with loved ones and the local community. Thank you for your recommendation. Best wishes from Marwood Residential Home.

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Review from T F (Son of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience
I have been delighted with the care received by Mum at Marwood. She is very well looked after in all aspects of her care. The staff are lovely, friendly and professional.
We are always welcome to visit as family members and to spend as much time as we like with our mum.

I find it hard to find any fault.

Reply from Hannah Henshaw, Regional Manager at Marwood Residential Home

Thank you for the lovely feedback about our home. We are so pleased to hear of your positive experience. We work hard to tailor our care to each individual's needs and strive to build meaningful and trusting relationships with all who use our service. Best wishes from Marwood Residential Home

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Review from Alison M (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience
My mother is currently receiving respite care at Marwood Residential Home and I cannot fault the care and compassion she has received.
The home is run exceptionally well and all of the staff from the carers to management really care about their residents.
My mother has had a couple of medical incidents whilst staying here all of which have been dealt with swiftly, professionally and always with compassion and kindness with her well-being always being of paramount importance
Although my mother has not used these facilities the home has a well-appointed dining room and lounge and they also run activities to keep residents engaged. There is also a quiet room with books and jigsaws always on hand.
My mother's room is large with plenty of natural light. She was able to bring some items from home which has made it feel really homely.
I would not hesitate in recommending Marwood Residential Home and if needed in the future returning my mother to their care.

Thank you all.

Reply from Hannah Henshaw, Regional Manager at Marwood Residential Home

Thank you for taking the time to share feedback about our lovely home; it's good to hear about your positive experience. We are pleased to be able to provide both short and long-term care placements at Marwood and have very much enjoyed getting to know your mother and her family during her stay. We wish her well in the future. Best wishes from Marwood Residential Home.

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Review from Rebecca B (Granddaughter of Resident) published on 28 January 2025 Submitted via Website
Overall Experience
The last thing we wanted to do was put my granny in a residential/care home, but when the time came we chose Marwood. From the get-go everyone was so friendly, caring and would do anything to make sure everything was exactly how we wanted it to be for my granny.
The home is clean, warm (air conditioning for warmer months) and very cosy.
The staff are incredible and their happiness and smiles don't fade even after the longest days.
The food is fantastic with lots of selection and they cater to all needs.
There are activities each week, singers that come in and much more.

I couldn't recommend Marwood highly enough and feel relief knowing my granny is safe in their hands.

Reply from Hannah Henshaw, Regional Manager at Marwood Residential Home

Thank you for your lovely review which has been shared with our dedicated team. We understand the decision to move into a 24 hour care setting is not easy so we are always on hand to support individuals and their loved ones to settle in and feel at home. We promote personalisation of residents'...  

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Review from Jane B (Daughter of Resident) published on 28 January 2025 Submitted via Website
Overall Experience
I cannot recommend Marwood more highly. My mum has been a resident here for just over a year and has settled very well. The staff are all very kind, professional and caring.

There were lots of festive activities over the Christmas period during which we were made to feel very welcome. It was great seeing Mum so happy. The home was beautifully decorated and there were lots of culinary treats.

Reply from Hannah Henshaw, Regional Manager at Marwood Residential Home

Thank you for taking the time to review our service and for providing such lovely feedback. It's good to hear that your mum is happy and settled. We'll be sure to share your review with our wonderful team. Best wishes from Marwood Residential Home.

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Review from Malcolm B (Son-in-law of Resident) published on 28 January 2025 Submitted via Website
Overall Experience
Friendly staff.
Good food.
Clean and tidy.
Amenable and approachable staff.
Good atmosphere.
Lots of activities especially during the festive period.
Residents treated with great care and respect.

Overall, l would have no reservations in recommending Marwood as a care home.

Reply from Hannah Henshaw, Regional Manager at Marwood Residential Home

Thank you for sharing your views of our home which we will use to shape our service going forward. We're pleased to hear of your positive experience. Best wishes from Marwood Residential Home.

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Review from G S (Son of Resident) published on 16 September 2024 Submitted via Postal Card
Overall Experience
Excellent. Many thanks for your support and kindness during my mum's stay.

Staff first rate - as was the catering!

Reply from Jaspal Swalli, Director at Marwood Residential Home

Thank you for your lovely feedback which has been shared with our staff and management. What can Marwood offer you? 24-hour short or long-term residential care. A comfortable home-from-home environment. A bespoke care package tailored to meet your needs. An experienced and dedicated staff team. A...  

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Review from J W (Resident / Service User) published on 20 March 2024 Submitted via Postal Card
Overall Experience

Kind, considerate staff and excellent management. The staff endeavoured to cater to meal preferences and were cheerful and caring. The home is run by a capable team and I would recommend to anyone looking for a cosy, warm refuge.

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Review from Donna G (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

Mum has received care tailored to her needs. The staff are friendly and supportive, always welcoming, kind, caring and professional. They have liaised with the hospital when Mum has had recent admissions and welcomed her home each time. The home is nice and clean and warm, the residents all seem quite content and happy. They enjoy the regular activities. The food menu is varied and mum enjoys her meals with the other residents.

Reply from Jaspal Swalli, Director at Marwood Residential Home

Dear Donna

Thank you for your feedback which has been shared with management and our loyal staff.

Marwood Residential Home aims to provide their residents with a secure, relaxed and homely environment in which their care, wellbeing and comfort are of prime importance.

Carers strive to...  

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Review from C J (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

It is a great comfort knowing that Mum is cared for at such a high standard. All of the staff are kind, caring, helpful and have a great sense of humour, which suits my mum perfectly. Nothing is too much trouble for them to do. Mum enjoys the food as they have multiple choices. They have a varied activity schedule, we really enjoyed the Christmas party! She is treated with dignity and supported when she needs it. The facilities are good and they are spotless. The management team are always on hand and very helpful if needed. No wonder my mum loves it here!

Reply from Jaspal Swalli, Director at Marwood Residential Home

Thank you for such a lovely review and kind words, which have been shared with our loyal and dedicated staff. Our management team have a wealth of experience in the health and social care sector and is always taking up opportunities to develop themselves further supported by the directors. We...  

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Review from Dawn D (Daughter of Resident) published on 24 January 2024 Submitted via Postal Card
Overall Experience

Excellent home, would highly recommend it, faultless.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 30 July 2026

First floor room with wash basin

News (0) & Events (0)

News

There are no news items for Marwood Residential Home.

Upcoming Events

There are no upcoming events for Marwood Residential Home.

Awards / Recognitions (7)

Accreditations

There are no accreditations posted yet for Marwood Residential Home.

Meet the Team (4)

Melanie Hughes
Melanie HughesJob Title:Registered ManagerJoined: 2012

My name is Mel and I have been with the Company for 12 years, starting out as a Housekeeper and working my way up to my current position as a Registered Manager. I hold a Level 5 qualification in Leadership and Management.

There is nothing more satisfying for me than seeing our residents happy and achieving their goals with support and encouragement from our dedicated care team.

Hannah Henshaw
Hannah HenshawJob Title:Regional ManagerJoined: 2002

My name is Hannah and I have been part of the team at Marwood Residential Home for more than 20 years, supporting both residents and staff along the way.

Throughout my career, I have progressed from Care Assistant, through the ranks, up to the role of Regional Manager and hold a Level 5 Diploma in Leadership for Health and Social Care.

At Marwood, we pride ourselves on putting our residents at the heart of our service, celebrating individuality and encouraging independence to meet even the smallest of needs.

Jaspal Swalli
Jaspal SwalliJob Title:Registered Provider and Medical Director

Dr Jaspal Swalli is the Registered Provider and Medical Director for the Precious Care Homes Group. He is a Registered Medical Doctor with the General Medical Council and Consultant Psychiatrist. He has been a member of the Royal College of Psychiatrists since 2012. He comes with values of integrity, care, compassion and ethics. He is a specialist in acute and urgent care pathways within adult mental health services and has expertise in management of mentally disordered offenders, substance misuse, personality disorder, dual diagnosis and dementia. At the heart of Dr Swalli ‘s work is to provide psychoeducation to service users, carers and families to tackle the stigma and discrimination around mental health issues. He is an expert in applying Mental Health and Mental Capacity Act Laws.

Harvinder Kaur
Harvinder KaurJob Title:Company DirectorJoined: 2019

I began my journey in care in 2019. I started off by working in the role of Care Assistant, progressing on working in the roles of Senior Care Assistant and then Team Leader whilst completing my NVQ Level 3 in Health and Social Care. I am currently completing a Level 3 Certificate in Understanding Principles of Dementia Care.

I now support the Management Team in the day-to-day running of the home. I strive to provide our residents with the highest standards of care and promote physical and mental health well-being amongst all. Outside of Marwood, I have 3 children who are all growing and developing at different stages in their lives which gives me a fulfilling role as a mother.

Frequently Asked Questions about Marwood Residential Home

What types of Care is Marwood Residential Home registered for?

Older Person Care, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Marwood Residential Home have?

There are 24 Single Rooms.

What are the Facilities & Services at Marwood Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Marwood Residential Home to the centre of Loughborough?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marwood Residential Home to verify any information. View our terms and conditions. Marwood Residential Home has an Enhanced Service -more info.