Marwood Residential Home

57 Ashby Road, Shepshed, Loughborough LE12 9BS
Review Us
9.9 41 Reviews
  • Marwood Residential Home, Loughborough
Marwood is a residential home that is located in the town of Shepshed, close to Loughborough, and is committed to providing residents with a quality lifestyle, complete with comfortable bedrooms and homely communal areas and with a care team that respects personal choice.

Tailored to personal requirements, Marwood's care packages have proven effective for people with long-term physical disabilities and illness, proving to be an accommodation that loved ones enjoy visiting and the local community respect.

The guidance of the Care Quality Commission is valued by carers, together with the contribution of related health professionals, with GPs and dentists among the regular visitors to the home.
Show Marwood Residential Home on the Map

Care Provided by Marwood Residential Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 24 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Care: £1250 – £1350

These prices are only a guideline, please contact Marwood Residential Home to find out the exact price for your requirements.

Contact Marwood Residential Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Marwood Residential Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Precious Care Homes Ltd

Person in charge

  • Melanie Hughes (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (11)

Visiting

  • Marwood is flexible with visiting times, however, asks that visitors call to let them know if they intend to visit very early in the morning or late evening.

Parking

  • Ample, free, on-site parking is available at the home.

Marwood Residential Home Reviews (41)

9.9

Marwood Residential Home has a Review Score of 9.9 (9.927) out of 10, based on 15 reviews in the last 2 years.
Over all time Marwood Residential Home has 41 reviews.

Overall Experience
  • 40
  • 1
  • 0
  • 0
  • 0
Date Published
  • 41
  • 1
  • 9
  • 15
  • 26
Reviewer Connection to Marwood Residential Home
  • 15
  • 8
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 21-40
Review from Amanda F (Daughter of Resident) published on 22 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has a wonderful stay here at Marwood. She was well cared for and came back extremely happy and I know she had been very stimulated by her stay. When she came home, she brought back all the things she had done in her craft sessions and couldn't praise the staff enough. When talking to the staff
on the phone I found them supportive and very helpful and would definitely come again.
Reply from Jaspal Swalli, Director at Marwood Residential Home

Dear Amanda, thank you for a lovely review. It's nice to hear your mother had a pleasant stay at our care home. Precious Care Homes is a member of the National Activity Providers Association. We see activity and engagement as an integral part of care provision, where people can live content, creative and connected lives. Our full-time Activities Coordinator has the skills and knowledge to provide a wide range of activities to suit all individual needs. We have passed on your comments to our committed staff. We look forward to welcoming your Mother again in the future, should she require this. Warm Regards from the Marwood Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debbie H (Friend of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently had a window visit with a friend of the family. We spoke via the homes mobile phone, the staff were very helpful with my friend. Whilst visiting I saw that there were activities going on which looked very interesting and very stimulating for the residents. They all looked extremely happy.
The cleanliness of the home looked fabulous. Also lots of staff around.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane C (Daughter of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were very impressed by the thoughtful, caring nature of all staff. We were always greeted with cheerful efficiency and we quickly formed an impression that nothing was too much trouble. Communication was excellent and thorough. This is an excellent care home, which we would definitely recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sukh M (Friend of Resident) published on 6 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have recently visited one of my dear friends at this care home. Thankfully, the care home has been Covid free throughout the pandemic. I was happy with how the care home is looking after the residents, and the facilities are second to none.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T P (Son of Resident) published on 22 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Marwood and it's staff are excellent all round. My mother is very happy at the home and has nothing but praise for the staff and her care. It is the third home she has been in and by far the best.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew K (Son of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This really is the best place for my mum. She is safe and well looked after and as happy as she can be. I feel she is at home here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R S (Son of Resident) published on 1 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has experienced nothing but love and care since she arrived at Marwood. I would have no hesitation in recommending Marwood.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paula P (Daughter of Resident) published on 18 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Marwood to be home from home. My mum is very happy here. The staff are wonderful and she is very well looked after. I would recommend this care home to anyone, it is excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris B (Friend of Resident) published on 20 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited one of my parent's friends just before Christmas, I was very impressed with the home and the staff who were all very welcoming and friendly. It was really nice to see our family friend being so well looked after. I was more than happy to leave the feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K H (Friend of Resident) published on 20 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Each time I visit Marwood I am made to feel very welcome by the staff. There are no set visiting times so I can pop in when I'm passing to see my friend. It has a real homely feel, is decorated nicely and always smells fresh and clean. The residents and staff are like one big family and everyone is
included. There is always something gong on that the residents can join in and my friend is very happy there. She is well cared for and always talks about how good the food is.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amanda J (Daughter of Resident) published on 18 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Marwood are so caring and kind not only to the residents but their families as well. They ensure the residents are safe, well cared for and stimulated with plenty of activities. I always feel welcomed when visiting my mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Philip H (Brother of Resident) published on 20 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Marwood and its staff provide a very welcoming environment for visitors and residents alike. The building is modern, bright and airy with a very homely feel to it. It's always clean and tidy, no matter when I visit. The staff are friendly and approachable and treat my sister with respect and dignity.
It's very reassuring to see my sister so settled - she couldn't be cared for any better. Since moving to Marwood, she has made new friends and enjoys taking part in the many organised group activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K M (Niece of Resident) published on 17 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been here since July 2019. The home is exceptionally clean to a high standard and is well maintained and decorated. My aunt has settled really well and is very happy. She is always clean, her skin is in excellent condition and she has put weight on. She gets on with other residents and the
staff are great. My family couldn't be happier.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Daughter of Resident) published on 13 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our Mum has been in Marwood approximately 3 years, the care has been very satisfactory. If we were to find one negative comment, the laundry department could be more efficient in returning the correct clothing, this is nothing in comparison to the care and support provided. If we have ever to sort any
issues for Mum the management have already acted promptly to resolve the situation. We like the inclusion to attend regular home meetings, more activities to be arranged.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J K (Son-in-law of Resident) published on 2 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law moved into Marwood nearly 2 years ago after living independently. He himself says it is the best thing he could have done. He has a lovely en-suite room regular really good food. He loves the company of the other residents and the activities every day. Any medical need is quickly spotted
by staff and dealt with. For his relatives, it is total peace of mind and we are always made very welcome on our visits and we receive phone calls from the staff if we need informing. I just hope they have a vacancy when I need it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue H (Sister-in-law of Resident) published on 2 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a bright, airy place and visitors are always welcome. The staff are friendly and professional, treating residents with care and respect. Residents are encouraged to take part in a range of activities, including organised outings. It’s reassuring knowing my sister-in-law is safe, happy and well-cared
for and she’s always raving about the food.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D K (Daughter of Resident) published on 27 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming staff any time. Very clean just like being at home. Highly recommended care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Judith P (Daughter of Resident) published on 27 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is most reassuring to know that my mother is safe and treated with respect.
The dedicated staff at Marwood make the difference to the quality of her life.
Communication is good and we’re always made welcome.
Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Daughter of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First impression was a light, airy, welcoming atmosphere. Staff are ever present, caring, patient and respectful. They encourage residents to take part in activities and enjoy life.
The home is run by a very capable, caring and hands-on person.
Medical problems are dealt with quickly and efficiently.
This is as close to 'home' as it gets.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rose O (Daughter of Resident) published on 5 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for about a year and I cannot praise the staff more highly for their kindness and professionalism. The managers while staying kind compassionate and unfailingly helpful, run a tight ship and certainly have their finger on the pulse. I would recommend Marwood Residential Home
to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for Marwood Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for Marwood Residential Home is calculated as follows: ( (167 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 178 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Marwood Residential Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 05 Oct 2025

First floor bedroom, with hand basin.
Bedroom is situated next to the communal bathroom.
Passenger lift in place

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (7)

Meet the Team (4)

Melanie

Melanie Hughes

Job Title: Registered Manager Joined: 2012

My name is Mel and I have been with the Company for 12 years, starting out as a Housekeeper and working my way up to my current position as a Registered Manager. I hold a Level 5 qualification in Leadership and Management.


There is nothing more satisfying for me than seeing our residents happy and achieving their goals with support and encouragement from our dedicated care team.

Hannah

Hannah Henshaw

Job Title: Regional Manager Joined: 2002

My name is Hannah and I have been part of the team at Marwood Residential Home for more than 20 years, supporting both residents and staff along the way.


Throughout my career, I have progressed from Care Assistant, through the ranks, up to the role of Regional Manager and hold a Level 5 Diploma in Leadership for Health and Social Care.


At Marwood, we pride ourselves on putting our residents at the heart of our service, celebrating individuality and encouraging independence to meet even the smallest of needs.

Jaspal

Jaspal Swalli

Job Title: Registered Provider and Medical Director

Dr Jaspal Swalli is the Registered Provider and Medical Director for the Precious Care Homes Group. He is a Registered Medical Doctor with the General Medical Council and Consultant Psychiatrist. He has been a member of the Royal College of Psychiatrists since 2012. He comes with values of integrity, care, compassion and ethics. He is a specialist in acute and urgent care pathways within adult mental health services and has expertise in management of mentally disordered offenders, substance misuse, personality disorder, dual diagnosis and dementia. At the heart of Dr Swalli ‘s work is to provide psychoeducation to service users, carers and families to tackle the stigma and discrimination around mental health issues. He is an expert in applying Mental Health and Mental Capacity Act Laws.

Harvinder

Harvinder Kaur

Job Title: Company Director Joined: 2019

I began my journey in care in 2019. I started off by working in the role of Care Assistant, progressing on working in the roles of Senior Care Assistant and then Team Leader whilst completing my NVQ Level 3 in Health and Social Care. I am currently completing a Level 3 Certificate in Understanding Principles of Dementia Care.


I now support the Management Team in the day-to-day running of the home. I strive to provide our residents with the highest standards of care and promote physical and mental health well-being amongst all. Outside of Marwood, I have 3 children who are all growing and developing at different stages in their lives which gives me a fulfilling role as a mother.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marwood Residential Home to verify any information. View our terms and conditions. Marwood Residential Home has an Enhanced Service - more info.