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Tillson House is situated in a quiet residential area in the centre of a housing community. Residents benefit greatly from staying in such a well-placed location with many local shops and amenities just a short walk away. The home's location enables residents’...
Care Provided by Tillson House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Tillson House for full pricing details and T&Cs.
Contact Tillson House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Leicestershire County Care Ltd
- Private Owned
Person in charge
- Chloe Widdowson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1964
- Last Refurbishment: 2012
- Number of floors: 2
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (1)
Tillson House Reviews (41)
Tillson House has a Review Score of 9.5 (9.512) out of 10, based on 8 reviews in the last 2 years.
Over all time Tillson House has 41 reviews.
The staff treated my mother with the greatest kindness + patience. We were kept informed of any change in health sometimes on a daily basis. We could not have asked for a nicer place for my mother to spend her last few months. Lovely, caring people.
Thank you for your wonderful review. Your feedback is greatly appreciated and helps us to keep providing the best service possible.
My dad is a resident at Tillson House. He has dementia and has been at Tillson since January 2025. We feel very lucky to have found Tillson quite soon into our search for a suitable home. It is friendly, homely and welcoming. The staff are naturally caring with a great affinity with the residents. Dad is 80 so this was a big change for him but he seems really content and settled. My brother is able to visit with his family and says dad looks well and is happy and relaxed. I don't live close enough to visit as often as I'd like but we call regularly and the staff are always very friendly and accommodating on the phone. Occasionally offering to do a videocall with dad so we can see him. He responds really well to this. We have never had any concerns for his safety or welfare. The duty of care is professional and efficient. We would recommend Tillson after experiencing the lovely care our receives.
Thank you so much for your kindness and support. We truly appreciate your time, effort, and thoughtfulness.
My mum resided at Tillson house for just over 2 years. The care given and empathy shown is excellent. Mum celebrated her 99th birthday just 10 days before she passed away . The staff made such a fuss of her she was overwhelmed. Nothing was too much trouble. They are all friendly and approachable. My mum made many friends while she was there and we will never forget the kindness shown at the end.
Thank-you for your lovely comment! Your thoughts are highly appreciated by all us.
My mum was here uptil December 2024 the staff are all lovely took care of my mum and to all her needs was always happy lovely meals and activities made us as a family feel welcome thank you so much for caring for my mum she is so sadly missed by all that new her
Thank-you for your review. We appreciate your thoughts and feedback.
Our wonderful mum was Diagnosed with severe Dementia last year .The need for mum to be in full time care became evident. The biggest job was finding the right place for mum to make her new home and be happy. We choose Tilson house after a unannounced visit and residents were all laughing and having fun and a great team showed us round. The Team at Tilson house have been absolutely amazing right from the management to the care workers the medical staff and the kitchen staff . They have treated mum with respect and total kindness since day one. We have recently discovered that Mum has stage 4 Lung cancer and this has taken its toll on Mum and us as a family yet every single member of the team are absolutely incredible with the love support and care given to mum and us as a family. Would recommend anyone looking for a safe environment with great carers and lots of fun and activities always going on for there loved one go to Tilson house. A great thank you for all your support
Thank-you for the fantastic review. Your thoughts and views are highly appreciated.
My mum has been a resident since jan 25 I can't say enough good things about Tilson house the staff are always very helpful and treat mum with dignity and respect it's more like a family nothing is to much trouble mum is always clean and smart hair done nicely comfortable and well looked after she enjoys joining in with the activities when she's well enough her favourite thing is having a singer in and singing along to the tunes I rest easy at night knowing mum is in safe capable hands and well looked after communication is fantastic we always know what is going on with mum.
Thank-you for the fantastic review. Your thoughts and views are highly appreciated.
The food is lovley and well balanced and a lovley variety at tea times .
Thank-you for your review. Your thoughts and views are highly appreciated.
The staff create a lovely calm atmosphere, and all the residents look well cared for.
Lovely activities they put on for residents too, from puzzles to singers, a good variety.
and the food always smells really good.
Think it's a great place.
Thank-you for the lovely review. We appreciate your views and thoughts of the home!
My dad had a week's respite care at this home. During his say, he received excellent care and attention. The carers went above and beyond to meet all his needs. All the meals he had while he was there were excellent, with plenty of choice. All the carers and staff were very friendly and made him feel very welcome. On the morning I came to take him home, he was sad to leave, I think that speaks for itself as to the fabulous carers/staff at this home.
After a recent stay in hospital we needed to find somewhere for her stay where she could be looked after. I always thought my Mum would never go into a care home but I had to put her best interests first and find somewhere worthy of my Mum. I called Tillson House after searching homes in my area and was instantly reassured that I was making the right decision and that my Mum would be looked after. After a fortnight in Tillson House the change in my Mum is brilliant she loves all the staff and the food! and she is treated with dignity and respect. I visit her every day usually twice a day and I have found every member of staff, other residents and their families all very friendly and welcoming. I have no concerns or doubts my Mum's not in the best place for her needs. If Tillson House did holidays I'd be booking in for a week!
All the staff at Tilson House are truly amazing I would call them Angels in uniform. My mum passed away in December after fighting dementia. For 5 weeks mum laid in her bed and every day they looked after her needs I sat by my mum's side and not only did they care for my mum but also me a simple hug, smile or a cup of tea means the world when you don’t know what’s happening. The way they cared for my mum was beautiful, nothing was too much to ask for and quite often staff would come in on their days off just to see how things were. Fast forward to the day my mum gained her Angel wings, it’s a day that will stay with me forever and it was almost like the staff scooped me up. They all stood and bowed their heads as mum passed on the hospital bed such a lovely sign of respect it truly was something I’ll never forget. Thank you Tilson House from the the bottom of my heart for all you do.
Thank-you for this lovely review. It was a pleasure to care for your mum. We hope to see you soon.
The staff were helpful and attentive to the residents, and even though the Tillson House is a little tired, it's very friendly and homely. My father said the food was good and the bed comfortable. His room had been recently decorated and was very light and bright.
Thank you for the lovely review, it has been a pleasure to care for your father.
The food is home cooked and if I visit at meal times I am offered a meal to enjoy with him.
There are some areas in the home that look a little tired, but this is being addressed. The new dining room looks lovely and homely.
There are often themed activities for the residents to join, such as external singers coming for a good sing-along, residents families are often invited to attend too.
Tillson House is clean and always smells fresh upon arrival. It is a home-from-home and cosy environment. From what I see when I visit, all residents are treated as individuals
Thank you for the lovely review, Tillson House appreciates your feedback and kindness.
My wife has just spent two nights respite here to give me a little break. I couldn’t fault it at all. From dropping her off to picking her up, the staff all made her feel so welcome, including me. The other residents all seemed happy and came to say goodbye to her when I picked her up, which was lovely. She really enjoyed her stay and cried when leaving. It felt like one big family there, and I will definitely use this home in the future and recommend it to others. Thank you.
The home is currently being decorated. The manager and deputy have good ideas to improve the home further.
I have had a very good experience with the team face to face and with communication via telephone. When visiting my mother, she always looks happy and well cared for. Might have been all 5 stars but due to covid, actual reviews are limited because of not being able to look around the home inside.
I have found the home to be a lovely ‘home away from home’ for my father. He has been a resident for some time now and he seems as settled as he possibly can be there with his circumstances. The carers are all lovely and very caring towards him. Sadly, due to the restrictions from covid, it’s difficult to know truly how he has settled with other residents as I only see him on his own.
My sister appears well cared for and happy with Tillson House care home. They are very quick to advise of any problems and they keep me up to date on any procedures required for my sister which they then arrange. They answer any questions promptly and put into action any agreements we jointly make. Very pleased my sister is with them- I feel she is much safer being cared for by the staff who are always very pleasant. It’s very nice to see her fed, clean and dressed nicely and in safe accommodation- and they put a smile on her face.
My wife has been a resident at Tillson House since March 2018. She seems happy in herself although suffering from Alzheimer's disease. I appreciate the care the staff give her- she always looks clean and I'm told she eats well. Internally the home is well maintained. The outside curb appeal is in need of some refurbishment.
My opinion of Tilson House is good all the way through. It is always clean and smells fresh. The staff are always friendly and helpful. Management is helpful and the staff are trained well. Food always looks good and my husband always says the food is very tasty and plenty of it.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 November 2021Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Tillson House.
There are no upcoming events for Tillson House.
Awards / Recognitions (3)
- 27 Jun 2017Recipient: Tillson House
- 01 Apr 2017Recipient: Leicestershire County Care Ltd
- 10 Feb 2012Recipient: Tillson House
Accreditations
There are no accreditations posted yet for Tillson House.
Meet the Team (1)

Chloe Widdowson is the Care Home Manager at Tillson House. Chloe has been in this position since December 2022. Chloe has worked for the company since June 2017 starting her career as a Care Team Leader.
Frequently Asked Questions about Tillson House
What types of Care is Tillson House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Tillson House have?
There are 40 Single Rooms.
What are the Facilities & Services at Tillson House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Tillson House to the centre of Coalville?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tillson House to verify any information. View our terms and conditions. Tillson House has an Enhanced Service -more info.