The Magnolia Care Home

Magnolia is a lovely home . Residents look happy and well look after . Whenever I visit I am greeted with a smile and kindness . Staff are always available and willing to help . My friend looks happy and settled . He goes out and enjoys time with other residents . His room is spacious and from what I have seen the food looks tasty . I would recommend the home to others .

Magnolia deems to be a well run home and has improved over the past year under a new manager. The staff are friendly and caring and I like the fact that there are regular visits by a doctor. There a variety of activities and the food seems good. The only downside really is that personal belongings go missing.

Although Mum has now moved on, we will always be grateful for the care she received here. This home truly makes a difference to the lives of residents and their families, and I would not hesitate to recommend it to anyone.

All the staff were wonderful to my mum when she stayed at Magnolia. Anna runs a lovely home and I couldn't have asked for better care for my mum. All staff were very caring and the room was lovely too.

The home were very helpful when my brother and I came to look around separately. We felt the home had a warm and friendly atmosphere - when Mum moved in, we experienced this. We, and Mum, were always offered drinks when we visited Mum. Mum interacted well with the staff, who were very attentive and caring. The room she had was lovely, and she ate well whilst she was there. Communication was good with the home, and they were very respectful and understanding near the end of Mum's life.

He was not shaved, and his tummy was rumbling. Otherwise, nice service, no complaints. I look forward to my brother-in-law having future respite at The Magnolia Care Home.

Staff are always attentive, polite and helpful. The home has a warm atmosphere and you are always made to feel welcome.

My Mum's room is spacious, clean and well furnished. The meals and drinks are of good quality.

Most importantly, the level of care offered is excellent and we have confidence that she is well looked after and safe.

I was made very welcome at The Magnolia. Staff and residents are lovely. Food is phenomenal. Activities are great. Manager is kind and very helpful. I would recommend The Magnolia to anybody. You won't be disappointed.

My brother was moved to The Magnolia, after having serious surgeries. We, as family, were really worried as he wasn't mobile and needed a lot of support. However, the staff at The Magnolia have been brilliant. They are super friendly and have provided him with fantastic care. It's been a relief that he was placed somewhere where he can get excellent support during his recovery. Very grateful for the continuous hard work the staff do.

My family and I can't thank the amazing staff at Magnolia enough for all they've done to help my dad settle in. The kindness, care, and compassion shown towards him and our family has been outstanding. We feel incredibly lucky to have found such a lovely place for him to stay. He is treated with dignity and respect at all times. Thank you to all of you at Magnolia!

It is warm and welcoming. The food is beautiful, the staff will do anything to help and it is a pleasurable stay so far for me.

I have had a very good experience living at Magnolia. The staff are caring and will help me. They are actually excellent. Nothing is too much trouble. My bedroom is comfortable and the food is lovely. The manager is always checking if I am ok.

I've been made welcome. The food has been very good. The room is kept clean. The staff have been very kind.

My family and I are very pleased with the care my husband is receiving at Magnolia Care Home. From the moment he arrived, the staff have welcomed us with kindness and compassion and a willingness to accommodate his needs. He is settling well which is marvellous for me to see. Thank you all so much.

What a wonderful experience, everything about this place was exceptional I would highly recommend. The staff and the facilities were brilliant. The staff were welcoming, friendly and caring, always there to ensure I was okay, not just that they made it feel homely. Overall 5/5.

My husband seems much happier here. Staff are always pleasant and happy to help. My husband is happy that nobody shouts and he gets more attention.

I'm here for my safety and I've never felt so safe. The management and staff are amazing and always make me feel at my best. This is the happiest I've been for five years and I only have love and admiration for all of them.

Everyone working here deserves praise. It's such a tough job. I see a lot of patience, understanding and a ton of positivity. This is what our elderly all deserve during their final years. Well done all. Understandably there are sometimes communication breakdowns e.g information not passed on to others. This happens when things get busy. Try your best to keep on top of that. As for the scores, I haven't filled in the activities section. I haven't seen this in action. I have asked who is in charge of this. I will seek out the manager at some point and have a chat with her. Thanks to all.

Dad was moved to The Magnolia in July. The family were a little apprehensive at first as dad had been so unhappy in a previous home. However dad has settled beautifully and this is due to the excellent care provided by all the staff at the home. There are always staff with the residents, and they are always calm and relaxed and professional. The home is clean and the rooms bright and airy. Couldn't wish for Dad to be in a better place. Thank you Magnolia.

Dad has been a resident for a few weeks now. He was very anxious and had problems in a previous home. We were very nervous about the move. He has settled really well, the home is clean, the food is good, and there is always a carer in the resident's lounge. The carers are patient and very kind. Thank you, Magnolia - I can now relax a little knowing Dad is safe and cared for.