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Alston House’s Activity Coordinator was recognised as Activity Coordinator of the Year at the Inspired to Care Awards 2025 — a prestigious accolade that...
Care Provided by Alston House Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 19 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are determined by carrying out a free, no-obligation care assessment. If you're interested in this, please feel free to contact our team of healthcare specialists and they'll be able to support you with any question you have.
The price(s) shown are provided by the care home. Contact Alston House Residential Care Home for full pricing details and T&Cs.
Contact Alston House Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Midlands Care
- Private Owned
Person in charge
- Stefan Petria(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
Room Information
- Single Rooms (15)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (15)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- At Alston House, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.
Parking
- On site parking available for residents and their loved ones when visiting.
Alston House Residential Care Home Reviews (25)
Alston House Residential Care Home has a Review Score of 9.3 (9.283) out of 10, based on 10 reviews in the last 2 years.
Over all time Alston House Residential Care Home has 25 reviews.
Management, general staff, activity members all extremely helpful. Activities good kept aware of current and ongoing issues. Health care and maintainence good. Updates often of issues, to do.
Thank you for taking the time to leave a review of Alston House.
We are delighted to hear that you have had such a positive experience with our management team, care staff, and activities team. It is wonderful to know that you have found everyone to be helpful and that you value the range of...
Alston House welcomed my mum and have made a huge effort to accommodate her needs and preferences. Every member of staff has treated her like family. They have also welcomed us into the community, with plenty of activities and celebrations! Well done and thanks to all of them, I highly recommend the home
Thank you for taking the time to leave such a wonderful review of Alston House.
We are delighted to hear that your mum has been made to feel so welcome and that our team has taken the time to understand and accommodate her individual needs and preferences. Treating our residents with kindness,...
I'm so pleased we chose Alston House care home for my mum, there is a sense of family togetherness, a genuine care from the management and all the staff towards all the residents. My mum appears to enjoy all the very good activities and Alston House looks after my mum's dietary needs very well. I can't speak highly enough of this care home.
Thank you for sharing such heartfelt feedback about Alston House! It's wonderful to hear that your mum feels at home and well cared for in such a family-like environment. The dedication of the management and staff, combined with meaningful activities and attention to dietary needs, truly reflects...
Alston house is a home away from home for my grandma. I get to see her every week and she is always enjoying herself. A big thank you goes to the care home management and staff for always being there for her. Thank you all.
Thank you for sharing such a lovely review. We're delighted to hear that Alston House feels like a home away from home for your grandma and that she's thriving here. It's wonderful that she enjoys herself, and we're grateful for your kind recognition of our management and staff. Knowing we're able...
Everything seems a lot better here from the limited time I've spent visiting here, unlike the home he was in that put him in hospital so all is good so far.
Thank you for sharing your thoughts. We're glad to hear that your initial experiences during your visits have been positive and that things seem to be improving for your loved one. It's reassuring to know that the care provided here stands out compared to previous experiences. We'll continue to do...
Brilliant staff and care. Lots of activities and residents are treated with respect and dignity. A 'family' atmosphere.
Thank you for your kind words. We're thrilled to hear that you find our staff and care brilliant. Creating a family atmosphere where residents are treated with respect and dignity is at the heart of what we do, so it's wonderful to know this resonates with you. We're also glad you appreciate the...
The staff are all exceptionally friendly and always make visitors feel welcome.
Thank you for your kind words about the care your mum receives. We're so pleased to hear that she is supported with respect, compassion, and dignity, which are values we apply to our care approach. It's wonderful to know that you find the surroundings clean, the food excellent, and her room...
The level of care for my mother is outstanding. I couldn't wish for more for her, I know she is safe, well and comfortable.
Thank you for your kind review. We're so pleased to hear that you're confident in the care your mother is receiving. Ensuring that she is safe, well, and comfortable is our top priority, and it means a great deal to us that you feel this way. Your feedback is incredibly encouraging, and we're grateful for your trust in us to care for your mother. Thank you again for your support!
Over the last six months, I feel the home has improved a lot. The home still has away to go but is on the right track.
Thank you for taking the time to provide us with feedback. We are happy to hear that you can see the hard work we are putting into offering the highest quality care.
Very pleased with my wife's treatment since she came into the care home. Now she does not sleep all day, shes more alert, eats her meals now, and has more conscious talking. The family is very happy with her treatment.
Thank you for your kind feedback. We're so pleased to hear about the positive changes in your wife's well-being since she joined our care home. It is wonderful to have her in our Midlands Care family.
I am 51 and stayed for a few months to regain the use of my leg after having half my foot removed 6 months in hospital. I came in by wheelchair and ambulance I left walking. The staff are amazing great people amazing friendly and respect each and everyone it is really like a large family and it works so very well. The residents love them all I was happy to go home to my family. But so sad to leave this one. Crafts lady absolute star. She's so good a little councillor as well always spare time to chat one to one. But so was all the staff. Housekeeper did his shift then will always come and chat to the people who are a little shy and don't mix too much lovely guy. Chef will cook whatever you ask care staff nothing too much. Four members of staff in particular, one with her baby bump. Lots of members of staff. Amazing and of course the manager and another member of staff in particular, I thank you all.
Thank you for sharing your experience at Alston House. We are so pleased to hear that you had such a wonderful time there. We certainly love to welcome new people into our family. I will share your kind words with the team.
You lost a very good chef and once again the staff have to help with meals. Your staff at Alston House pull together and work well as a team. Mum says she is looked after well, to me means a lot. Mum is happy, I'm happy. On the days when a particular member of staff is not there, there seems to be no entertainment only the TV. Talking to the residents even about olden times and what they remember. I have read some like to be hand-held, I say hello to all and hold hands. I know all in the lounge by name and talk to all.
Thank you for sharing your thoughts with us. We appreciate your understanding and support as our team at Alston House continues to work together, especially during challenging times. It's wonderful to hear that your mum feels well cared for and that her happiness brings you peace of mind. We also appreciate your sharing your feedback on activities, we will certainly consider this in future.
Alston House Residential Care Home continues to impress me and my family with the phenomenal support and attention they give my aunty. The staff are so loving and conscientious to the residents. It's a pleasure to see my aunty actually enjoy her time at Alston home. Her health seems to have improved and she's infinitely better off here than at home on her own. The social side and activities organised by the staff keep her engaged and entertained, which really makes all the difference to my aunty's well-being and happiness. A big thank you to all the staff. Setting the standards for all other homes to aim for.
Thank you for your kind and thorough review of Alston House, we are so happy to hear that your auntie has enjoyed her stay with us. We agree the staff here are wonderful! We will certainly pass on your kind words to them.
Since coming into the home, my aunt is getting the care she needs to feel safe and have a quality of life that had escaped her. Old age is a journey followed best with care around and this is now the case. Gained weight and feeling safe. A good level of care.
Thank you so much for your kind words, we are so glad you feel that your aunt is getting the care that she needs at Alston House. It is so important that our residents are safe and cared for, we are glad you feel that is the case. We really appreciate your words and will be sure to pass them on to staff over at Alston House.
Friendly atmosphere, quite homely.
Lots of interaction and entertainment.
The room is always clean and tidy.
Thank you so much for taking the time to write a review for our home! We are so glad to hear you are happy with the staff, atmosphere and cleanliness of the rooms. Your feedback is greatly appreciated and we love to hear how happy you are with everything.
The food is delicious. Activities are good. The home is clean. The staff are friendly.
Dear Carol, thank you so much for your review! We really appreciate your feedback in regard to the staff, meals and activities. It is so nice to hear and we are so glad.
I appreciate the care I receive here and would recommend the home 100%.
I am so glad you appreciate the care that you receive in the home! It is so nice to hear that you would recommend us.
The staff are all very friendly and helpful. Conditions are very good. Everywhere is very clean. Activities are excellent.
Thank you so much for your kind words! We really appreciate the recognition of our staff and the home itself and are very glad you have such positive feedback for us.
We are in England for a month to visit Mum. We have been pleasantly surprised as to how well she has adapted to life At Alston House. Whenever we have called we have witnessed the care workers interacting with residents with care and genuine desire for their well-being. The management has been efficient and accommodating. The best endorsement has come from our Mum when asked about how she would mark Alston House out of 10. She said '9 and a half because you always have to leave a little room for improvement'. You can't say fairer than that.
Aw! Thank you so much for those kind words, we really appreciate them and the team will be over the moon to hear how well your mother has adapted to Alston House. We love her response and are so glad she would mark us a 9.5/10! Thank you ever so much, it is a pleasure to take care of her!
The staff do the very best that they can. Over the pandemic period, they continued to work in a safe way in regard to visitation rights. The last two years have been very tough on care staff, this is not forgotten by me. The staff at Alston House are a credit to their profession.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 27 July 2026There is only one room available at Alston House - Care Home Leicester. We understand how difficult this journey is - let us help you ease the pressure. Book a tour of our lovely home, and meet the amazing team to discuss next steps on your journey with us.
News (0) & Events (0)
There are no news items for Alston House Residential Care Home.
There are no upcoming events for Alston House Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Alston House Residential Care Home.
Accreditations
There are no accreditations posted yet for Alston House Residential Care Home.
Meet the Team (2)

Stefan is one of our most experienced employees, having worked his way up to his Deputy position and spent time in a number of different homes. Meaning he is adept at dealing with any situation with diligence and expertise. He is calm, patient and an extremely hard worker. Despite these professional achievements, Stefan has said that his biggest joy is to support and uplift his residents. When he's not at work, Stefan is busy embracing his new role as a father to his beautiful baby girl. As a proud Marvel fan and pizza enthusiast, he lives by the motto, "If you can dream it, you can do it!"

Marie is the Deputy Manager at Alston House and brings a wealth of experience to her role. Known for her efficiency and calm approach under pressure, she helps ensure the home runs smoothly at all times. Marie genuinely cares for her residents and isn’t afraid to get stuck in, supporting both the team and those in her care with dedication and compassion.
Frequently Asked Questions about Alston House Residential Care Home
What types of Care is Alston House Residential Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Alston House Residential Care Home have?
There are 15 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Alston House Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Alston House Residential Care Home to the centre of Leicester?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
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