Fees are determined by carrying out a free, no-obligation care assessment. If you're interested in this, please feel free to contact our team of healthcare specialists and they'll be able to support you with any question you have.
These prices are only a guideline, please contact Alston House Residential Care Home to find out the exact price for your requirements.
At Alston House, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.
On site parking available for residents and their loved ones when visiting.
Alston House Residential Care Home has a Review Score of 9.6 (9.553) out of 10, based on 11 reviews in the last 2 years.
Over all time Alston House Residential Care Home has 23 reviews.
5.0 out of 5
Thank you for sharing such heartfelt feedback about Alston House! It's wonderful to hear that your mum feels at home and well cared for in such a family-like environment. The dedication of the management and staff, combined with meaningful activities and attention to dietary needs, truly reflects the high standards of care. Your kind words highlight the warmth and commitment of everyone at Alston House and it's clear they're making a positive difference.
5.0 out of 5
Thank you for sharing such a lovely review. We're delighted to hear that Alston House feels like a home away from home for your grandma and that she's thriving here. It's wonderful that she enjoys herself, and we're grateful for your kind recognition of our management and staff. Knowing we're able to bring comfort and joy to her - and to you - means so much to us. Thank you for your trust and support!
4.0 out of 5
Thank you for sharing your thoughts. We're glad to hear that your initial experiences during your visits have been positive and that things seem to be improving for your loved one. It's reassuring to know that the care provided here stands out compared to previous experiences. We'll continue to do our best to ensure that everything remains on the right track and we're grateful for your feedback. Thank you for your support!
5.0 out of 5
Thank you for your kind words. We're thrilled to hear that you find our staff and care brilliant. Creating a family atmosphere where residents are treated with respect and dignity is at the heart of what we do, so it's wonderful to know this resonates with you. We're also glad you appreciate the variety of activities we offer, as we believe they play a vital role in our residents' well-being. Your feedback is greatly appreciated and encourages us to continue our efforts in providing a warm, caring environment. Thank you!
5.0 out of 5
Thank you for your kind words about the care your mum receives. We're so pleased to hear that she is supported with respect, compassion, and dignity, which are values we apply to our care approach. It's wonderful to know that you find the surroundings clean, the food excellent, and her room consistently fresh. We also appreciate your recognition of our team's friendliness and their efforts to make visitors feel welcome. Your feedback means a lot to us and motivates our team to continue providing the highest standard of care for your mum. Thank you for your support!
5.0 out of 5
Thank you for your kind review. We're so pleased to hear that you're confident in the care your mother is receiving. Ensuring that she is safe, well, and comfortable is our top priority, and it means a great deal to us that you feel this way. Your feedback is incredibly encouraging, and we're grateful for your trust in us to care for your mother. Thank you again for your support!
4.0 out of 5
Thank you for taking the time to provide us with feedback. We are happy to hear that you can see the hard work we are putting into offering the highest quality care.
4.0 out of 5
Thank you for your kind feedback. We're so pleased to hear about the positive changes in your wife's well-being since she joined our care home. It is wonderful to have her in our Midlands Care family.
5.0 out of 5
Thank you for sharing your experience at Alston House. We are so pleased to hear that you had such a wonderful time there. We certainly love to welcome new people into our family. I will share your kind words with the team.
4.0 out of 5
Thank you for sharing your thoughts with us. We appreciate your understanding and support as our team at Alston House continues to work together, especially during challenging times. It's wonderful to hear that your mum feels well cared for and that her happiness brings you peace of mind. We also appreciate your sharing your feedback on activities, we will certainly consider this in future.
5.0 out of 5
Thank you for your kind and thorough review of Alston House, we are so happy to hear that your auntie has enjoyed her stay with us. We agree the staff here are wonderful! We will certainly pass on your kind words to them.
5.0 out of 5
Thank you so much for your kind words, we are so glad you feel that your aunt is getting the care that she needs at Alston House. It is so important that our residents are safe and cared for, we are glad you feel that is the case. We really appreciate your words and will be sure to pass them on to staff over at Alston House.
5.0 out of 5
Thank you so much for taking the time to write a review for our home! We are so glad to hear you are happy with the staff, atmosphere and cleanliness of the rooms. Your feedback is greatly appreciated and we love to hear how happy you are with everything.
4.0 out of 5
Dear Carol, thank you so much for your review! We really appreciate your feedback in regard to the staff, meals and activities. It is so nice to hear and we are so glad.
4.0 out of 5
I am so glad you appreciate the care that you receive in the home! It is so nice to hear that you would recommend us.
4.0 out of 5
Thank you so much for your kind words! We really appreciate the recognition of our staff and the home itself and are very glad you have such positive feedback for us.
4.0 out of 5
Aw! Thank you so much for those kind words, we really appreciate them and the team will be over the moon to hear how well your mother has adapted to Alston House. We love her response and are so glad she would mark us a 9.5/10! Thank you ever so much, it is a pleasure to take care of her!
4.0 out of 5
4.0 out of 5
5.0 out of 5
The Review Score of 9.6 (9.553) out of 10 for Alston House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
There is only one room available at Alston House - Care Home Leicester.
We understand how difficult this journey is - let us help you ease the pressure. Book a tour of our lovely home, and meet the amazing team to discuss next steps on your journey with us.
We are delighted to have Anthony on board as our Home Manager. Friendly, diligent and experienced, he is a real asset to our team!
Stefan is one of our most experienced employees, having worked his way up to his Deputy position and spent time in a number of different homes. Meaning he is adept at dealing with any situation with diligence and expertise. He is calm, patient and an extremely hard worker. Despite these professional achievements, Stefan has said that his biggest joy is to support and uplift his residents. When he's not at work, Stefan is busy embracing his new role as a father to his beautiful baby girl. As a proud Marvel fan and pizza enthusiast, he lives by the motto, "If you can dream it, you can do it!".
Navigating care is difficult - let us help you. Dixie is the Admissions Manager at Alston House with an exceptional level of experience in the Health & Social Care sector, leading the way in fantastic and person-centric service provision for all. Need honest, clear advice on care? Dixie supports all families and loved ones. Please call and let us help guide your journey.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alston House Residential Care Home to verify any information. View our terms and conditions. Alston House Residential Care Home has an Enhanced Service - more info.
