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Alston House Residential Care Home

380 Aylestone Road, Leicester, Leicestershire LE2 8BL
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Alston House Residential Care Home, Leicester
Alston House Residential Care Home, Leicester
Alston House Residential Care Home, Leicester

Alston House is renowned for its warm, family-oriented atmosphere and compassionate care. With a dedicated team committed to providing 24/7 tailored support, residents enjoy a nurturing and welcoming environment. The home offers freshly prepared, nutritious meals, accessible gardens, and thoughtfully designed social spaces, ensuring comfort and connection.

Alston House’s Activity Coordinator was recognised as Activity Coordinator of the Year at the Inspired to Care Awards 2025 — a prestigious accolade that...  

Care Provided by Alston House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,295From £1,295
Residential Dementia CareFrom £1,295From £1,295

Fees are determined by carrying out a free, no-obligation care assessment. If you're interested in this, please feel free to contact our team of healthcare specialists and they'll be able to support you with any question you have.

Contact Alston House Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Stefan Petria(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (15)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • At Alston House, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.

Parking

  • On site parking available for residents and their loved ones when visiting.

Alston House Residential Care Home Reviews (25)

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9.3

Alston House Residential Care Home has a Review Score of 9.3 (9.283) out of 10, based on 10 reviews in the last 2 years. Over all time Alston House Residential Care Home has 25 reviews.

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Review from Helen I (Resident / Service User) published on 21 July 2026 Submitted via Postal Card
Overall Experience

Management, general staff, activity members all extremely helpful. Activities good kept aware of current and ongoing issues. Health care and maintainence good. Updates often of issues, to do.

Reply from Susan Fields, Customer Engagement at Alston House Residential Care Home

Thank you for taking the time to leave a review of Alston House.

We are delighted to hear that you have had such a positive experience with our management team, care staff, and activities team. It is wonderful to know that you have found everyone to be helpful and that you value the range of...  

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Review from Jo L (Daughter of Resident) published on 21 July 2026 Submitted via Postal Card
Overall Experience

Alston House welcomed my mum and have made a huge effort to accommodate her needs and preferences. Every member of staff has treated her like family. They have also welcomed us into the community, with plenty of activities and celebrations! Well done and thanks to all of them, I highly recommend the home

Reply from Susan Fields, Customer Engagement at Alston House Residential Care Home

Thank you for taking the time to leave such a wonderful review of Alston House.

We are delighted to hear that your mum has been made to feel so welcome and that our team has taken the time to understand and accommodate her individual needs and preferences. Treating our residents with kindness,...  

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Review from N J (Son of Resident) published on 20 January 2025 Submitted via Postal Card
Overall Experience

I'm so pleased we chose Alston House care home for my mum, there is a sense of family togetherness, a genuine care from the management and all the staff towards all the residents. My mum appears to enjoy all the very good activities and Alston House looks after my mum's dietary needs very well. I can't speak highly enough of this care home.

Reply from Alexandra Cooke, Customer Engagement at Alston House Residential Care Home

Thank you for sharing such heartfelt feedback about Alston House! It's wonderful to hear that your mum feels at home and well cared for in such a family-like environment. The dedication of the management and staff, combined with meaningful activities and attention to dietary needs, truly reflects...  

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Review from N R (Granddaughter of Resident) published on 31 October 2024 Submitted via Website
Overall Experience

Alston house is a home away from home for my grandma. I get to see her every week and she is always enjoying herself. A big thank you goes to the care home management and staff for always being there for her. Thank you all.

Reply from Alexandra Cooke, Customer Engagement at Alston House Residential Care Home

Thank you for sharing such a lovely review. We're delighted to hear that Alston House feels like a home away from home for your grandma and that she's thriving here. It's wonderful that she enjoys herself, and we're grateful for your kind recognition of our management and staff. Knowing we're able...  

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Review from J N (Son of Resident) published on 6 September 2024 Submitted via Postal Card
Overall Experience

Everything seems a lot better here from the limited time I've spent visiting here, unlike the home he was in that put him in hospital so all is good so far.

Reply from Alexandra Cooke, Customer Engagement at Alston House Residential Care Home

Thank you for sharing your thoughts. We're glad to hear that your initial experiences during your visits have been positive and that things seem to be improving for your loved one. It's reassuring to know that the care provided here stands out compared to previous experiences. We'll continue to do...  

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Review from S R (Son-in-law of Resident) published on 2 September 2024 Submitted via Postal Card
Overall Experience

Brilliant staff and care. Lots of activities and residents are treated with respect and dignity. A 'family' atmosphere.

Reply from Alexandra Cooke, Customer Engagement at Alston House Residential Care Home

Thank you for your kind words. We're thrilled to hear that you find our staff and care brilliant. Creating a family atmosphere where residents are treated with respect and dignity is at the heart of what we do, so it's wonderful to know this resonates with you. We're also glad you appreciate the...  

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Review from R R (Daughter of Resident) published on 30 August 2024 Submitted via Postal Card
Overall Experience
I cannot fault the care my Mum receives. She is always supported with respect, compassion, and dignity. The surroundings are clean, the food excellent and my mum's needs are very well supported. Her room is always clean and fresh.

The staff are all exceptionally friendly and always make visitors feel welcome.

Reply from Alexandra Cooke, Customer Engagement at Alston House Residential Care Home

Thank you for your kind words about the care your mum receives. We're so pleased to hear that she is supported with respect, compassion, and dignity, which are values we apply to our care approach. It's wonderful to know that you find the surroundings clean, the food excellent, and her room...  

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Review from J G (Daughter of Resident) published on 30 August 2024 Submitted via Postal Card
Overall Experience

The level of care for my mother is outstanding. I couldn't wish for more for her, I know she is safe, well and comfortable.

Reply from Alexandra Cooke, Customer Engagement at Alston House Residential Care Home

Thank you for your kind review. We're so pleased to hear that you're confident in the care your mother is receiving. Ensuring that she is safe, well, and comfortable is our top priority, and it means a great deal to us that you feel this way. Your feedback is incredibly encouraging, and we're grateful for your trust in us to care for your mother. Thank you again for your support!

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Review from P C (Son of Resident) published on 28 August 2024 Submitted via Postal Card
Overall Experience

Over the last six months, I feel the home has improved a lot. The home still has away to go but is on the right track.

Reply from Alexandra Cooke, Marketing at Alston House Residential Care Home

Thank you for taking the time to provide us with feedback. We are happy to hear that you can see the hard work we are putting into offering the highest quality care.

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Review from J R (Husband of Resident) published on 22 August 2024 Submitted via Postal Card
Overall Experience

Very pleased with my wife's treatment since she came into the care home. Now she does not sleep all day, shes more alert, eats her meals now, and has more conscious talking. The family is very happy with her treatment.

Reply from Alexandra Cooke, Marketing at Alston House Residential Care Home

Thank you for your kind feedback. We're so pleased to hear about the positive changes in your wife's well-being since she joined our care home. It is wonderful to have her in our Midlands Care family.

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Review from Anita F (Respite Resident) published on 24 July 2024 Submitted via Website
Overall Experience

I am 51 and stayed for a few months to regain the use of my leg after having half my foot removed 6 months in hospital. I came in by wheelchair and ambulance I left walking. The staff are amazing great people amazing friendly and respect each and everyone it is really like a large family and it works so very well. The residents love them all I was happy to go home to my family. But so sad to leave this one. Crafts lady absolute star. She's so good a little councillor as well always spare time to chat one to one. But so was all the staff. Housekeeper did his shift then will always come and chat to the people who are a little shy and don't mix too much lovely guy. Chef will cook whatever you ask care staff nothing too much. Four members of staff in particular, one with her baby bump. Lots of members of staff. Amazing and of course the manager and another member of staff in particular, I thank you all.

Reply from Alexandra Cooke, Marketing at Alston House Residential Care Home

Thank you for sharing your experience at Alston House. We are so pleased to hear that you had such a wonderful time there. We certainly love to welcome new people into our family. I will share your kind words with the team.

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Review from Terry N (Daughter of Resident) published on 23 May 2024 Submitted via Postal Card
Overall Experience

You lost a very good chef and once again the staff have to help with meals. Your staff at Alston House pull together and work well as a team. Mum says she is looked after well, to me means a lot. Mum is happy, I'm happy. On the days when a particular member of staff is not there, there seems to be no entertainment only the TV. Talking to the residents even about olden times and what they remember. I have read some like to be hand-held, I say hello to all and hold hands. I know all in the lounge by name and talk to all.

Reply from Alexandra Cooke, Customer Engagement at Alston House Residential Care Home

Thank you for sharing your thoughts with us. We appreciate your understanding and support as our team at Alston House continues to work together, especially during challenging times. It's wonderful to hear that your mum feels well cared for and that her happiness brings you peace of mind. We also appreciate your sharing your feedback on activities, we will certainly consider this in future.

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Review from E C (Nephew of Resident) published on 7 February 2024 Submitted via Website
Overall Experience

Alston House Residential Care Home continues to impress me and my family with the phenomenal support and attention they give my aunty. The staff are so loving and conscientious to the residents. It's a pleasure to see my aunty actually enjoy her time at Alston home. Her health seems to have improved and she's infinitely better off here than at home on her own. The social side and activities organised by the staff keep her engaged and entertained, which really makes all the difference to my aunty's well-being and happiness. A big thank you to all the staff. Setting the standards for all other homes to aim for.

Reply from Alexandra Cooke, Marketing at Alston House Residential Care Home

Thank you for your kind and thorough review of Alston House, we are so happy to hear that your auntie has enjoyed her stay with us. We agree the staff here are wonderful! We will certainly pass on your kind words to them.

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Review from S P (Nephew of Resident) published on 8 June 2023 Submitted via Postal Card
Overall Experience

Since coming into the home, my aunt is getting the care she needs to feel safe and have a quality of life that had escaped her. Old age is a journey followed best with care around and this is now the case. Gained weight and feeling safe. A good level of care.

Reply from Lara Howitt, Office Associate at Alston House Residential Care Home

Thank you so much for your kind words, we are so glad you feel that your aunt is getting the care that she needs at Alston House. It is so important that our residents are safe and cared for, we are glad you feel that is the case. We really appreciate your words and will be sure to pass them on to staff over at Alston House.

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Review from Paul W (Son of Resident) published on 30 March 2023 Submitted via Postal Card
Overall Experience
Very caring staff, nothing is too much trouble.
Friendly atmosphere, quite homely.
Lots of interaction and entertainment.

The room is always clean and tidy.

Reply from Lara Howitt, Office Associate at Alston House Residential Care Home

Thank you so much for taking the time to write a review for our home! We are so glad to hear you are happy with the staff, atmosphere and cleanliness of the rooms. Your feedback is greatly appreciated and we love to hear how happy you are with everything.

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Review from Carol G (Resident / Service User) published on 24 February 2023 Submitted via Postal Card
Overall Experience

The food is delicious. Activities are good. The home is clean. The staff are friendly.

Reply from Lara Howitt, Office Associate at Alston House Residential Care Home

Dear Carol, thank you so much for your review! We really appreciate your feedback in regard to the staff, meals and activities. It is so nice to hear and we are so glad.

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Review from V C (Resident / Service User) published on 20 February 2023 Submitted via Postal Card
Overall Experience

I appreciate the care I receive here and would recommend the home 100%.

Reply from Lara Howitt, Office Associate at Alston House Residential Care Home

I am so glad you appreciate the care that you receive in the home! It is so nice to hear that you would recommend us.

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Review from D L (Resident / Service User) published on 16 February 2023 Submitted via Postal Card
Overall Experience

The staff are all very friendly and helpful. Conditions are very good. Everywhere is very clean. Activities are excellent.

Reply from Lara Howitt, Office Associate at Alston House Residential Care Home

Thank you so much for your kind words! We really appreciate the recognition of our staff and the home itself and are very glad you have such positive feedback for us.

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Review from T C (Son of Resident) published on 9 February 2023 Submitted via Postal Card
Overall Experience

We are in England for a month to visit Mum. We have been pleasantly surprised as to how well she has adapted to life At Alston House. Whenever we have called we have witnessed the care workers interacting with residents with care and genuine desire for their well-being. The management has been efficient and accommodating. The best endorsement has come from our Mum when asked about how she would mark Alston House out of 10. She said '9 and a half because you always have to leave a little room for improvement'. You can't say fairer than that.

Reply from Lara Howitt, Office Associate at Alston House Residential Care Home

Aw! Thank you so much for those kind words, we really appreciate them and the team will be over the moon to hear how well your mother has adapted to Alston House. We love her response and are so glad she would mark us a 9.5/10! Thank you ever so much, it is a pleasure to take care of her!

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Review from Neil L (Son of Resident) published on 14 December 2021 Submitted via Postal Card
Overall Experience

The staff do the very best that they can. Over the pandemic period, they continued to work in a safe way in regard to visitation rights. The last two years have been very tough on care staff, this is not forgotten by me. The staff at Alston House are a credit to their profession.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 October 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 27 July 2026

There is only one room available at Alston House - Care Home Leicester. We understand how difficult this journey is - let us help you ease the pressure. Book a tour of our lovely home, and meet the amazing team to discuss next steps on your journey with us.

News (0) & Events (0)

News

There are no news items for Alston House Residential Care Home.

Upcoming Events

There are no upcoming events for Alston House Residential Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Alston House Residential Care Home.

Accreditations

There are no accreditations posted yet for Alston House Residential Care Home.

Meet the Team (2)

Stefan Petria
Stefan PetriaJob Title:Deputy ManagerJoined: 2020

Stefan is one of our most experienced employees, having worked his way up to his Deputy position and spent time in a number of different homes. Meaning he is adept at dealing with any situation with diligence and expertise. He is calm, patient and an extremely hard worker. Despite these professional achievements, Stefan has said that his biggest joy is to support and uplift his residents. When he's not at work, Stefan is busy embracing his new role as a father to his beautiful baby girl. As a proud Marvel fan and pizza enthusiast, he lives by the motto, "If you can dream it, you can do it!"

Marie Partridge
Marie PartridgeJob Title:Deputy ManagerJoined: 2025

Marie is the Deputy Manager at Alston House and brings a wealth of experience to her role. Known for her efficiency and calm approach under pressure, she helps ensure the home runs smoothly at all times. Marie genuinely cares for her residents and isn’t afraid to get stuck in, supporting both the team and those in her care with dedication and compassion.

Frequently Asked Questions about Alston House Residential Care Home

What types of Care is Alston House Residential Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Alston House Residential Care Home have?

There are 15 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Alston House Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Alston House Residential Care Home to the centre of Leicester?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alston House Residential Care Home to verify any information. View our terms and conditions. Alston House Residential Care Home has an Enhanced Service -more info.