Alston House Residential Care Home

380 Aylestone Road, Leicester LE2 8BL
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9.6 23 Reviews
  • Alston House Residential Care Home, Leicester
Alston House is renowned for its warm, family-oriented atmosphere and compassionate care. With a dedicated team committed to providing 24/7 tailored support, residents enjoy a nurturing and welcoming environment. The home offers freshly prepared, nutritious meals, accessible gardens, and thoughtfully designed social spaces, ensuring comfort and connection.

The all-inclusive fee structure provides financial clarity for families, accommodating both privately funded and supported residents. With complementary Wi-Fi, ample parking for visitors, and a full schedule of daily and monthly activities, Alston House ensures a fulfilling experience for residents and peace of mind for their loved ones.

Rated ‘Good’ by the CQC, Alston House (October 2024) is on a clear path to achieving an ‘Outstanding’ rating, reflecting its commitment to the highest standards of care. Families can trust that their loved ones will thrive in an environment that prioritises quality, compassion, and dignity.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1175
  • Self-Funded Residential Dementia Care: from £1175
  • RESPITE Self-Funded Residential Care: from £1175
  • RESPITE Self-Funded Residential Dementia Care: from £1175

Fees are determined by carrying out a free, no-obligation care assessment. If you're interested in this, please feel free to contact our team of healthcare specialists and they'll be able to support you with any question you have.

These prices are only a guideline, please contact Alston House Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Anthony Scalia (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Funded and private residents welcome.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (15)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • At Alston House, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.

Parking

  • On site parking available for residents and their loved ones when visiting.

Alston House Residential Care Home Reviews (23)

9.6

Alston House Residential Care Home has a Review Score of 9.6 (9.553) out of 10, based on 11 reviews in the last 2 years.
Over all time Alston House Residential Care Home has 23 reviews.

Overall Experience
  • 11
  • 12
  • 0
  • 0
  • 0
Date Published
  • 23
  • 0
  • 2
  • 11
  • 12
Reviewer Connection to Alston House Residential Care Home
  • 7
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Rebecca S (Granddaughter of Resident) published on 4 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana lived here. Staff were amazing, so compassionate, and caring. They were always willing to go the extra mile. My nana was very happy in Alston House, couldn’t have picked a better home for her. Thank you for your care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G K (Resident) assisted by family/friend published on 29 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am being looked after very well.
Staff and management are all excellent.
They listen to what I have to say and my food is also good. They give me what I ask for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Isabelle S (Daughter of Resident) published on 12 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are excellent and very considerate and friendly. The home environment is comfortable. Does need some improvement to the decor but this is being dealt with by the new owners. Usually visit early mornings during breakfast which always looks good. The bedroom is kept tidy and clean with ample
space.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.553)

Overview of Review Score

The Review Score of 9.6 (9.553) out of 10 for Alston House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.553 for Alston House Residential Care Home is calculated as follows: ( (85 Excellents x 5) + (36 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 132 Ratings = 4.553
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alston House Residential Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 21 Aug 2025

There is only one room available at Alston House - Care Home Leicester.


We understand how difficult this journey is - let us help you ease the pressure. Book a tour of our lovely home, and meet the amazing team to discuss next steps on your journey with us.

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Awards / Recognitions (0)

Meet the Team (3)

Anthony

Anthony Scalia

Job Title: Home Manager Joined: 2024

We are delighted to have Anthony on board as our Home Manager. Friendly, diligent and experienced, he is a real asset to our team!

Stefan

Stefan Petria

Job Title: Deputy Manager Joined: 2020

Stefan is one of our most experienced employees, having worked his way up to his Deputy position and spent time in a number of different homes. Meaning he is adept at dealing with any situation with diligence and expertise. He is calm, patient and an extremely hard worker. Despite these professional achievements, Stefan has said that his biggest joy is to support and uplift his residents. When he's not at work, Stefan is busy embracing his new role as a father to his beautiful baby girl. As a proud Marvel fan and pizza enthusiast, he lives by the motto, "If you can dream it, you can do it!".

Dixie

Dixie R

Job Title: Admissions Manager Joined: 2025

Navigating care is difficult - let us help you. Dixie is the Admissions Manager at Alston House with an exceptional level of experience in the Health & Social Care sector, leading the way in fantastic and person-centric service provision for all. Need honest, clear advice on care? Dixie supports all families and loved ones. Please call and let us help guide your journey.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alston House Residential Care Home to verify any information. View our terms and conditions. Alston House Residential Care Home has an Enhanced Service - more info.