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Arbor House

High Street, Evington, Leicester, Leicestershire LE5 6SH
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Arbor House, Leicester
Arbor House, Leicester
Arbor House, Leicester

Arbor House is situated within the heart of Evington Village. Residents benefit greatly from staying in such a well-placed location with many local shops and amenities just a short walk away. Its quiet, semi-rural location means residents can continue to enjoy being a part of the local community for as long as they wish.

The home has five comfortable lounges, a light and modern dining room and each of the bathrooms...  

Care Provided by Arbor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,172 - £1,400£1,172 - £1,400
Residential Dementia Care£1,172 - £1,400£1,172 - £1,400

The fees are charge based on the individual assessment.

Contact Arbor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gladys Donkor-Blanke(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (1)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Parking

  • Limited parking available on site

Arbor House Reviews (42)

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9.6

Arbor House has a Review Score of 9.6 (9.613) out of 10, based on 10 reviews in the last 2 years. Over all time Arbor House has 42 reviews.

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Review from E Y (Daughter of Resident) published on 29 July 2026 Submitted via Website
Overall Experience

What an excellent team! We saw some awful care homes so we know that Arbor House is a real find. They understand Dementia and they make life as fun as they can. It was Mums birthday this week and the whole atmosphere was one of a party and singing. The lovely young carers have stunning voices and were happy to sing happy birthday again and again as Mum would forget that it had already been sung several times. They make a big fuss of her. I am sure there are quieter relaxed days as well. Mum has been there for about 3 years now. She is well dressed, clean, her room is always clean and tidy and her bed made. Mums friends from church are all welcome to visit. The staff are supportive, welcoming, empathetic, kind and respectful. If Mum says she doesn't want to do something they listen to her. Sharni is parcularly lovely - answers any questions & is a delight. I have been unwell recently and not able to see her as often as before but I know she is in safe hands.

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Review from Carla O (Daughter of Resident) published on 14 July 2026 Submitted via Website
Overall Experience

My father has been a resident at Arbor House for nearly 2 years and in that time he has settled in very well and thinks he is on holiday and staying in a hotel. Any concerns that I have raised about my fathers health such as his deteriorating mobilty or hearing needs have been addressed by the team immediately and the relevent health care professionals have dealt with his needs. My father has settled in very well and he is familiar with all of the staff. Gladys has a great team who work very hard looking after all of the residents, and its a welcoming place.

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Review from G O (Friend of Resident) published on 14 July 2026 Submitted via Website
Overall Experience
My friend has been at Arbor House since December 2025. He lived alone before that and was very independent. He then had a fall and was admitted to hospital. He was sent to 2 care homes before Arbor House where he did not settle, and his care needs were not met.

He has settled extremely well, and is very happy, and his confidence has returned since his fall. He has integrated very well considering he lived alone previously and was very independent. He really enjoys the company and staff and has no complaints at all.

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Review from B S (Son of Resident) published on 13 July 2026 Submitted via Website
Overall Experience

Mum has been living at Arbor House for approaching eight years and throughout, mum's care has been exemplary. Her needs are very different to when she first moved into Arbor House and she continues to be treated with respect and dignity by all the staff. The manager and her team of staff do an excellent job of caring for mum, they are always in good spirits and interact with mum in a friendly and affectionate manner. I am always informed promptly if there are any issues with mum's health and kept up-to-date with visits from health professionals. The staff deal with any questions I have concerning mum very quickly, which is much appreciated. The home is well managed and continues to be very clean and tidy. Thank you to all the staff for the care you give to my mum.

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Review from J D (Son of Resident) published on 26 June 2026 Submitted via Website
Overall Experience
My mother was resident in this care home for only 6 months untill her recent passing.
It was reassuring to my wife and I that she recieved the best care and attention in her final months.
The manageress Gladys and all her staff worked tirelessly to make her stay as comfortable as possible.

Thank you Gladys and staff

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Review from Janet W (Daughter of Resident) published on 18 November 2025 Submitted via Website
Overall Experience

Mum is cared for and looked after 100%, the staff are always very helpful and share with us information at all times..love it how the care home involve us with parties etc to see how everyone interacts as it must be very challenging at times ...

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Review from Angela V (Daughter of Resident) published on 2 May 2025 Submitted via Website
Overall Experience
My mum was a resident of Arbor House for 9 months, prior to her passing in March. During the initial transition of mum finding herself in a care home, after leading an independent life, she could be a very difficult lady. However, the staff showed patience, compassion and I knew that mum was in a safe and caring environment.
The staff are all very friendly and whilst mum didn't participate in many activities; there always seemed to be plenty to keep those, who were able and willing, active.

I would recommend anyone struggling with a loved one with dementia to entrust them into Arbor House.

Reply from Glady Donkor-Blanke, Manager at Arbor House

Thank you for sharing your heartfelt experience with Arbor House. Your kind words highlight the dedication and compassion of our staff, who strive to provide a safe and caring environment for all residents.We understand that transitioning to a care home can be challenging, and we are pleased to...  

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Review from Martin F (Son of Resident) published on 29 April 2025 Submitted via Website
Overall Experience

My dad moved into the care home in March after a hospital stay and time in rehab. As a family, we're so happy with the care he's received. He's always well kept-freshly shaven, well dressed, and physically cared for. All of his needs are met, and he's truly happy there. The staff are kind and considerate, and there's always someone present in the lounges, engaging with residents. It's lovely to hear the friendly communication throughout the home. From the start, staff made us feel at ease, showing us his room and making it as comfortable as possible. The home is spotless and always smells fresh. Having a loved one in care can be daunting, especially as my daughter has worked in the sector and knows not all homes are like this. But this one is exceptional. We feel completely reassured knowing my dad is safe, content, and well looked after.

Reply from Glady Donkor-Blanke, Manager at Arbor House

Thank you so much for your kind and thoughtful feedback. Were truly delighted to hear how happy your dad is and how reassured your family feels since his move to our home.Our team works hard to provide a safe, comfortable, and engaging environment for all our residents, so it means a great deal to...  

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Review from Barbara W (Daughter of Resident) published on 22 April 2025 Submitted via Website
Overall Experience
Mums care has been superb, The carers are very caring and helpful.
She is mostly settled and in her anxious moments she is reassured.
I visit very often and have seen the manager and staff under lots of different, trying circumstances,

they work quickly and together to right any situation.

Reply from Glady Donkor-Blanke, Manager at Arbor House

Thank you for your kind words. We're so pleased to hear that your mum is receiving the care and reassurance she needs, especially during anxious moments. It's also encouraging to know you've witnessed our team responding calmly and effectively in challenging situations. Your continued trust and support mean a great deal to us.

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Review from A F (Daughter of Resident) published on 16 April 2025 Submitted via Website
Overall Experience
My mum has been in the care of this wonderful home for over five years
As she is now in latter stages of Alzheimer's and requires more care and attention I couldn't ask for more from the staff at Arbor House.
They are always cheerful and welcoming and the home is kept spotless and clean.
In this era of diminishing NHS services, it's a comfort that a doctor visits every week and medical treatment is always speedily administered.

Thank you everyone for your care and compassion

Reply from Glady Donkor-Blanke, Manager at Arbor House

Thank you for your kind words and continued trust over the past five years. We're so pleased to know your mum is receiving the care and attention she needs, especially during this stage of her illness. Your recognition of our teams compassion, the clean environment, and regular medical support truly means a lot to us.

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Review from Ed C (Son of Resident) published on 2 May 2024 Submitted via Website
Overall Experience
I cannot praise the care home highly enough. Mum was at Arbor House from September 2021 to when she passed away a couple of weeks ago. She was happy, contented, calm and dignified throughout her stay and she was looked after wonderfully. When her time came, the staff were so kind and thoughtful and genuinely moved by her passing. It was so touching and so typical of the care Mum received. She was always clean, happy, well-fed, well looked after and the staff really, really cared about her and wanted the very best for her. The manager was always so helpful and welcoming and was a tower of strength at such a difficult time.

I can look back at Mum's time at Arbor House with joy and know that she was settled, happy and content - we could not have wished for a better place for Mum and cannot recommend the home highly enough. Thank you to everyone at Arbor House for your outstanding care.

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Review from J M (Daughter of Resident) published on 24 April 2024 Submitted via Website
Overall Experience

I Would like to leave a review of the lovely care my mum received at Arbor House Leicester. Mum passed away at Arbor house at the beginning of April, the care my mum and I received was second to none, it’s hard to put into words how good they were. They looked after her for 2 years, in that time mum was happy safe spotlessly clean and well fed, my family and myself are very grateful for all they did for mum, all the staff were so kind and caring. Thank you so much.

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Review from C G (Niece of Resident) published on 12 March 2024 Submitted via Website
Overall Experience
My aunt was a temporary resident at Arbor House Care Home from October 2023 to December 2023.
During her stay she received excellent care from the care team, the catering staff, and the admin team, under the very capable supervision of the home manager.
The staff were very attentive, working hard to get my Aunt's extremely high blood sugar levels under control, liaising daily with the GP, and community nurses. The staff also ensured that her diet was tailored to her specific needs, and I was kept regularly updated and informed of all relevant issues, both by phone and verbally during my visits.

On my aunt's behalf, I would like to express my sincere appreciation for her care during her stay at Arbor House and say 'thank you very much' to every individual involved in looking after her. Her care was second to none, and the manager is an excellent home manager who shows diligent consideration for both her staff and the residents.

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Review from Craig K (Son of Resident) published on 29 September 2023 Submitted via Website
Overall Experience

My mother has now been a resident at Abour House for the past 12 months, and after an initial settling-in period, she is now thriving at Abour House. We have always found the care home to be very welcoming, and the staff are always friendly and caring.

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Review from Adam S (Son of Resident) published on 12 September 2023 Submitted via Website
Overall Experience

My mother has been living in Arbor House for several years now. Having visited half a dozen or so different homes, Arbor House was clearly the best option for her for a variety of reasons. And nothing has occurred since for me to question that judgment. The home appears to have a “happy” calm atmosphere, and that must be due to the wonderful staff led by the manager. The staff are warm, patient, obliging, friendly and caring to residents and visitors alike. But the home is also professional and efficient; the building is always clean and well-maintained. The communication with resident’s families is very good. Arbor House itself is situated in a nice, quiet and peaceful setting. The bedrooms are pleasant and functional, and there are plenty of spacious communal rooms for residents to relax and meet their family and friends. Most importantly, the residents appear to be in a safe environment. I hope my mother will be able to continue living in Arbor House for the foreseeable future.

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Review from Lisa-Jayne E (Granddaughter of Resident) published on 25 May 2023 Submitted via Website
Overall Experience
My nana was a resident at Arbor House for nearly 5 years. Sadly, she passed away on Sunday 30th April, aged 98. I cannot speak highly enough of the care that the manager and the team provided to my lovely Nana. They always showed her so much love and attention and she always had a smile on her face. Seeing the way that the staff interacted with her, melted my heart. Also the support that you gave to my family and I when my nana was ill, was fantastic.

Thank you for making her as comfortable as you did, throughout her time with you. You were never phased when she was awkward, you always just laughed and looked after her, as if she was related to you all! My nan loved each and everyone of you. We are devastated that she has left us but can rest easy knowing that she was in your expert hands, and loved by you all. I will miss seeing you all on my visits. Eternal thanks to you all, keep up the excellent work, love always.

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Review from Sandra S (Stepdaughter of Resident) published on 23 January 2023 Submitted via Website
Overall Experience

Though our step mum was at the home for a short time, she settled in well. We would like to thank all staff for the wonderful care given to our step mum. Our step mum would always tell us about a member of staff who she called smiler. Thanks again for all the dedicated care.

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Review from Janet N (Daughter of Resident) published on 2 November 2022 Submitted via Website
Overall Experience

No amount of words could ever express our appreciation and gratitude to you. Thank you for all that you did for our Mum for the care, support and kindness you gave to her during her stay with you, it meant so very much to us. "You are very special people". We will always treasure the time Mum spent there with you. Thank you for your wonderful care.

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Review from H C (Daughter of Resident) published on 3 October 2022 Submitted via Website
Overall Experience

Mum has been at Arbor House since the beginning of August. She struggled to settle in the first couple of weeks but the care staff were amazing with her. Patient, understanding and very caring which has resulted in mum being so much more settled now. Every member of the care team I've interacted with has been helpful, compassionate and so friendly. Nothing is too much trouble for them and they always have a warm friendly welcome for me. It's clean, tidy as well as bright and cheerfully decorated. They are an amazing team.

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Review from Lynda P (Daughter of Resident) published on 22 June 2022 Submitted via Website
Overall Experience

My Mum has just had 2 weeks respite care in Arbor House. The home itself was clean, tastefully decorated and comfortable. The Manager and staff went above and beyond, doing all they could to care for all of my Mum's needs while she was there. I can't thank them enough for their dedication and hard work. I just wish she would have stayed a little longer because I'm sure her health issues would have improved.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

There are no upcoming events for Arbor House.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Arbor House.

Meet the Team (1)

Gladys Donkor-Blanke
Gladys Donkor-BlankeJob Title:Home ManagerJoined: 2015

Gladys is the home's manager. Gladys has been with the company for 10 years and runs a very friendly, inviting home for residents and their families and friends to visit. Gladys takes pride in her home and ensuring the residents are provided with the highest standard of care.

Frequently Asked Questions about Arbor House

What types of Care is Arbor House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Arbor House have?

There are 38 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Arbor House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Arbor House to the centre of Leicester?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Arbor House to verify any information. View our terms and conditions. Arbor House has an Enhanced Service -more info.