Clarendon Mews

I would highly recommend to anyone looking for a specialist facility where you never need to worry.

I have had limited opportunities to visit since the onset of the Covid emergency and, when doing so, have not had access to the full range of facilities or, indeed, extensive contact with staff. However, my relative has been in residence for a good number of years and, during this time, I have always been more than happy with the standard of care received and have been consistently impressed by the commitment and hard work of the staff.

Since my dad moved to Clarendon Mews back in January 2020 he seems so much happier than when he did at home. Being surrounded by lovely people making him feel comfortable has definitely given him a better quality of life. The staff are brilliant and often send me videos and photos of Dad enjoying the activities they have in place, such as the blues brothers night and the on the beach during the warmer weather. Couldn’t be happier with the way the staff are with Dad.

Absolutely amazing carers at this care home, I always know my mum is being very well looked after. The summer house that was built due to Covid has made it so easy to visit my mum and still feel safe.

Mum has been a resident at Clarendon Mews since November 2019. Due to her Alzheimer’s and vascular dementia diagnosis, Mum’s behaviour is not always the easiest to deal with and the staff here have coped admirably since she was admitted. Over the last twelve months, she had Covid-19 and was extremely ill which meant that she stopped eating for several months and lost a great deal of weight. The staff were really good at persuading her to eat little bits, encouraging her to have the fortified drinks she needed and after many weeks of perseverance she gradually started to eat again. Their kindness and support has helped her regain weight and return to her usual feisty self, which at nearly 94 years of age is a great achievement. Thank you.

My mother has been a full-time resident at Clarendon Mews now for 3 years and in that time we have built really good relationships with all of the carers and members of staff we have had contact with that look after her. We have never had any concerns for her care and trust the staff. They have always been very kind, compassionate and welcoming to my mother and our family as a whole.

The management staff and director always listen to any concerns I may have and act to reassure and rectify anything that may need amending or changing, and I feel I have a good relationship with them.

My family member has been living in Clarendon Mews for over two years. He developed Alzheimer's at an early age and had challenging behaviours. The home treat him as family, with dignity and respect. In the early stages of his illness the staff stimulated and motivated him to be involved in activities and he was included in events, taken out on trips and received one to one care and support. In his later stages of his illness they continue to make his stay comfortable and provide a safe and friendly environment. During the pandemic we were kept informed and although unable to visit, the home was always happy for us to make telephone FaceTime contact. I highly rate Clarendon Mews and their staff for their dedication and level of support for what must be an extremely difficult and emotional job and I would recommend them to others.

My mother has been a resident for many years and receives an excellent standard of care. Mum can be difficult to manage but she is always treated with kindness, respect, dignity and above all, the staff care for her as if she was one of their family. Throughout the pandemic when visiting was restricted, the staff kept us informed and even when she had Covid, they cared for her so beautifully that the family could feel reassured that she was in safe hands. The quality of the home improved greatly with the new management and each member of staff has unique characteristics ensuring that Mum is safe, well cared for and loved. We are extremely lucky that she is there and are glad that we chose this as her home. Thank you Clarendon for everything you have done and continue to do.

My uncle had been in the care home for 20 months until he passed away. My uncle was very happy and content there. As I lived in London I would phone my uncle almost every day. The staff would always be happy to fill me in on my uncle's day. It was peace of mind for me to know my uncle was being well looked after.

The staff at the home could not have looked after our family and our mother any better. They were caring, loving, thoughtful and supportive for the nine months our mother was with them. We, as a family, cannot fault them and forever thank them.

The care at this home is brilliant. I would certainly tell anyone. The staff are all very polite and helpful and certainly know their job.

My father has been a resident for just over a year. I have always found him to be very well looked after and treated with dignity by staff who are polite and very caring. As a family, we were made to feel welcome and are well informed.

Knowing that my husband was receiving such wonderful care gave me peace of mind. On visiting my husband, I also was treated with respect and compassion.

My father was a resident at Clarendon Mews for nearly four years. He passed away in November 2019. During his time there the care he received was exceptional. I found the staff extremely friendly, helpful, understanding and compassionate.

The care provided is focused on the individual resident, with each resident having a sensitive approach by the staff. The staff always find a solution to whatever challenge or need may arise for a resident - nothing is too much trouble.

Fantastic, professional and helpful staff. Very helpful, given in the confidence dad is in safe hands.

All staff seem very friendly and welcoming.

Unfortunately, my father was only in the home for a couple of months due to his late-stage dementia however the standard of care and respect from the staff was outstanding. In his final days, it was comforting to know that someone was with him every 30-60 minutes and often sat holding his hand and would leave with a kiss and a cuddle which I think we would have appreciated. Even during his final days when we visited someone was with him and even brought myself and family drinks and cakes which was a nice touch. Nothing was too much to ask and we always had a warm welcome when we visited.

The staff are very friendly and helpful. They listen to what is required and how you prefer it being done. Nothing is too much trouble even when the home is extremely busy. The food is excellent and varied and if you could can't get to the restaurant you can have it in your room. I've stayed here on a number of occasions and always found it excellent.