Groby Lodge

My dad was cared for at this lovely care home. He was looked upon as a family member, all carers looked after him so well it was lovely to see this. We got to know all the staff and residents over the period of 10 months. The management was very approachable and caring, they are doing a great job of refurbishing and modernising the home which is great to see. Thank you for all you did for our dad, we will be forever grateful! Thank you.

I like living here. Staff are helpful and friendly. My room is nice, but wish it was bigger. I have my own bathroom/toilet. Food and drink is very good, I have big portions and I love the puddings. I have been here a year in September. Staff take me out. I love it. Staff cut my hair how I want it.

This is by far the most amazing care home. It is evident that all the carers are very dedicated and kind. I am so happy my grandad is here, everyone is lovely and welcoming every time I visit. Thank you for everything you do, it means a lot.

Since the new owners have taken over the care has massively improved. From the cleanliness, decor and care given. I know Mum is in very good hands with the care provided, thank you to the manager and the team.

I am so pleased that how the new owners have completely 100% made this care home better. I can't thank the staff and the manager, enough. No more sleepless nights for me or my dad. I am absolutely elated to see my dad so happy and contented. Dementia is so cruel and heartbreaking and to have trust with people that are taking care of your loved ones, is everything. Kindness, compassion and understanding and from the bottom of my heart I can't thank you enough.

I sometimes visit my great-grandma in the home and the carers and quality of care seem amazing. I wouldn't choose a different home for her.

The staff at Groby Lodge have been amazing. They have really got to know my Mum over the last two weeks and genuinely have her best interests at heart. The person-centred care they provide for all their service users is so lovely to see, and Mum, despite really not wanting to go to a care home, has settled in so well and really seems to enjoy being there. I am so grateful to the staff for looking after Mum so well and being so kind, compassionate and caring to service users and visitors alike.

The new owners are excellent and have invested in upgrading the home in terms of the environment and technology. The residents are very happy and I could not ask for anything better for my dad.

The staff at Groby Lodge really try hard to help all the residents. They were really helpful and considerate to my mother while she was there over the three-year period. The food was good and all the staff were caring and attentive.

This home was only taken over on April 1st 2022. On my first visit, it looked very uncared for. We were given assurance that this would be upgraded. So far, everything we were told from bedrooms, kitchens, floors etc have been upgraded to a good standard. I am delighted with all the carers and staff. My mother is happy, as are all residents in this home. I cannot praise this home enough.

When my wife was taken into care following an epileptic seizure, the staff and management have been wonderful, helping her in every way.

The home has improved so much since the new owners took over. The care the residents receive is now amazing, all residents seem a lot happier. The building is looking so much better now. The new owners have invested a lot of time and money into getting the place back up to a good standard! I'm so impressed by the improvement and it shows in the residents' smiles

We found the carers absolutely brilliant. So kind and couldn't do enough for my friend's family and us. The manager was one of the best we ever met, kept us well informed. There are not enough words to express how good the carers were to us all.

I genuinely can't thank the home manager and staff enough for the care they provided for my auntie. From the day my auntie became a resident, the relief that she was safe and had continuous care was instant as the staff filled me with trust as they were caring, compassionate and most of all, my auntie was happy and settled with them. Thank you all for caring for my auntie.

When my aunt went into the home they were very caring and welcomed all the family when we visited. Also, they looked after her very well and attended to all her needs. It gave us peace of mind as she was unsafe on her own.

My relative has been here for over 2 years. The staff treat him like they would a member of their own family. At times when my relative is unwell, the staff are quick to notice this and act accordingly. Any feedback about improvements that can be made are always listened to by staff and they work with us to make his care the best that it can be. It is reassuring for us to know that he is so well loved and cared for when we are not there.e The ratio of staff to residents is excellent.

All of the carers here at Groby Lodge are exceptional at their jobs, without fail they give their all to each resident living here. Before my grandma came here the idea of her going to a care home devastated me, however since Grandma has been living here I've seen such an improvement. She is happy, safe and healthy. This is due to the fact the girls here care for her as if she's their own family. The residents here are treated as individuals and are always given that important 1 to 1 contact. They are all lovely ladies who work here and I believe the home is as nice as it is because of them.