Brantley Manor, Lincoln, Lincolnshire
Brantley Manor, Lincoln, Lincolnshire
Brantley Manor, Lincoln, Lincolnshire

Brantley Manor is situated two miles from the centre of Lincoln, close to local amenities while in well-kept gardens that some of the rooms have stunning views over.

The home, the gardens and the patio are all wheelchair accessible and the aim to make sure all clients enjoy an active and interesting lifestyle alongside receiving quality and personalised care.

Food menus are nutritionally balanced and sourced from fresh produce, with the chef catering for all diets and tastes.

Group: Pearlcare

Person in charge: Dolores Phillips (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 33 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 19

Shared Rooms: 7

Rooms with ensuite WC: 17

Weekly Charges Guide: Personal Care Single £432 – £709 , Personal Care Shared (per person) £432 – £709 (These prices are only a guideline, please contact Brantley Manor to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room

Directions:

Brantley Manor is on the corner of Parker Avenue which is on Brant Road.

Visiting:

The home is pleased to welcome visiting at any time although it is requested to please be respectful and avoid meal times.

Parking:

Brantley Manor has car parking facilities available on site.

Latest Care Quality Commission* Report on Brantley Manor: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Brantley Manor has a Review Score of 9.5 (9.514)

The Review Score of 9.5 (maximum of 10) for Brantley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Brantley Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.756 for Brantley Manor is calculated as follows: ( (100 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 131 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.758 Points relating to the number of positive Reviews for Brantley Manor is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 5 Reviews ÷ 6.6 Target = 0.758

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brantley Manor?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brantley Manor

  • Husband of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Nephew of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

I would recommend this home to anyone who wants the reassurance that the well-being of the residents is of paramount importance. The staff are absolutely fantastic and totally understand the definition of care. It was my Mum's birthday in June and they made a cake and good fuss of her. The home takes the time to find out the background of their residents so they can communicate and make everyone welcome. The peace of mind this gives me knowing Mum is being well looked after is absolutely essential and I can't thank or praise the management and staff highly enough.

How likely would you be to recommend Brantley Manor? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Dolores Phillips, Manager at Brantley Manor responded to this review on 08 Aug 2017:

Thank you for your very positive feedback and we shall continue with our excellent standard of care. We welcome all feedback.

I have been coming to this care home for over 2 years on a weekly basis. The whole of the staff work as a team. They are very welcoming and efficient in everything they do. Any questions are answered as quickly as possible. Cannot praise this home enough. Obviously, this home is so efficiently run because of all concerned in the residents' care and attention to each and everyone as an individual with different needs. I have been at different times of the day and have got to know the staff. Anybody looking for a care home for one of their loved ones could not ask for any better.

How likely would you be to recommend Brantley Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Dolores Phillips, Manager at Brantley Manor responded to this review on 04 Aug 2017:

Thank you for your excellent feedback, we welcome any reviews and will continue to maintain our high standards.

Caring staff, excellent attitude and nothing is too much trouble considering the patients they have in their care.

How likely would you be to recommend Brantley Manor? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Dolores Phillips, Manager at Brantley Manor responded to this review on 24 Jul 2017:

Thank you, we are always pleased to receive such positive comments.

Nice place, very clean, staff very helpful and professional. Everyone very obliging at all times.

How likely would you be to recommend Brantley Manor? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dolores Phillips, Manager at Brantley Manor responded to this review on 17 Jul 2017:

Thank you for comments we are always pleased to receive any feedback.

My wife has been very very well looked after during her stay at Brantley Manor. The staff treat her with dignity and care all the time.

One main point is that my wife is very happy there and looks forward to attending the Manor.

How likely would you be to recommend Brantley Manor? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have ticked all the boxes as excellent. There may be slight lapses at some isolated times but absolute perfection is hard to maintain. My wife has been a high dependency resident for almost two years and in that time I have never had grounds for a complaint. I am permitted to visit my wife without previous notification, greeted well and provided with hospitality. I would like to point out, I make these comments without prejudice to any future opinions I may have - excellent to date - may it long continue.

How likely would you be to recommend Brantley Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dolores Phillips, Manager at Brantley Manor responded to this review on 01 Sep 2016:

Thank you for your positive feedback. We shall do our upmost to continue to offer on going high-quality care for our residents and hospitality to our relatives who come to visit. We pride ourselves on our open door policy to anyone who comes to Brantley Manor.

My Mum has lived at Brantley Manor for almost a year and is more content than I have known her be for a number of years. The staff are hard working, patient, caring, empathetic and nothing is too much trouble. From the management right through to the kitchen, I love the way staff will tell you that the home belongs to the residents, they (staff) just work there. It is warm and comfortable. The food is cooked on the premises and residents are offered a variety of good meals.
Families are welcomed anytime of the day and are almost always offered refreshments.
I cannot speak too highly of the staff who do a difficult job. The residents are treated with dignity and respect and I would be happy to recommend Brantley Manor to anyone.

How likely would you be to recommend Brantley Manor? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Dolores Phillips, Manager at Brantley Manor responded to this review on 04 Aug 2016:

Thank you for your positive comments - we will endeavour to give the best of care and ensure our residents are our priority at all times and we do feel very privileged to work with them and we always ensure that it is their home which we respect.

My aunt has been in this care home for 11 and a half years. The home now specialises in dementia care and our experience is that they are good at it. Our visits are generally unannounced and we have not come across untoward matters. The manager, deputy manager and administrator are easy to talk to.
The staff are cheerful and helpful and appear genuinely fond of my aunt. The surroundings are comfortable and there is an ongoing refurbishment. Several years ago when she still had some cognition my aunt said she never wanted to move from the care home. They look after her well.

How likely would you be to recommend Brantley Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum was admitted to Brantley Manor in Dec 2015 for respite care with a view to long term care. She was getting more unable to cope in her own home even with carers coming in 3 times a day. For the first few days in Brantley Manor she didn't want to get up out of bed (which is what was happening at home). After the first few days mum was encouraged to come to the dining room for meals.This was quickly followed by her getting up each day, washed or showered, fully dressed and walking more. I cannot believe the difference that the care home has made to my mum. She is so much like her old self. Mum made the decision to stay long term herself. The care of the staff is amazing.

How likely would you be to recommend Brantley Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Gill Page, Administrator at Brantley Manor responded to this review on 16 Mar 2016:

We are very pleased that the lady has settled and you feel that she has returned to her old self. We are very proud of our staff and the commitment that we show to all our residents.

My husband was taken into this care home quite suddenly. It was his first experience of them and he was worried. The staff were so kind, welcoming and caring. His room, recently decorated was superb. There were lots of day rooms, a lovely dining area and conservatory. All well furnished with nice homely touches. Everywhere was nice and clean. He enjoyed the food and if it was something he didn't like he was offered an alternative, even seconds if he really enjoyed it. He had a good week at Brantley Manor and would most certainly return there, quite happily.

How likely would you be to recommend Brantley Manor? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The care home is clean and homely. The staff are so helpful and caring. They also look after my wife very caring and help her in every way.

How likely would you be to recommend Brantley Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Brantley Manor

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Brantley Manor

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Brantley Manor