Brantley Manor

I much appreciate all their efforts it gives me peace of mind knowing she is well cared for.

Amazing what activities this care home offer the service users. I'm really enjoying keeping up with them on celebrations which are daily and we take for granted and they keep them alive for the residents. Looking back to past events and keeping memories alive. Well done to all the staff you should be proud.

Thank you for all that you do for mum and all the residents.

Both my parents have lived in Brantley. Mum (living with Alzheimer’s) has lived there for several years, and the care she receives has been consistent and excellent; nothing is too much trouble. Mum, sadly, doesn’t recognise me, but I have seen her face light up when familiar staff members interact with her, which is so reassuring. Dad was in Brantley for palliative care at the end of his life. He chose to live there, having been impressed by the care given to Mum and appreciating the genuine warmth that he was shown by staff when visiting. As a resident, he had nothing but high praise for the whole staff, who went above and beyond to ensure his comfort and happiness. It is evident that each member of the team puts the well-being of the residents at the heart of everything they do. In my experience, residents’ families feel part of the ‘Brantley Family' and are welcomed and supported by the staff team. Brantley, with its warm, friendly atmosphere, really is a home from home.

Brantley Manor is a wonderful home for all its residents. The staff are so compassionate and provide wonderful activities for everyone. The food is excellent, and the care for every individual is outstanding. We are so lucky to have such a caring home for our Mum.

I would highly recommend this loving and caring home, where my mother has been a resident for over a year. I have nothing but praise for the whole team for the way they have dealt with the coronavirus situation. Alongside their normal high standards of care, they have been very inventive with their activities programme to keep all residents busy during this difficult time when no visitors have been allowed. Regular video chats have been arranged between residents and their friends and families, so nobody needs to have felt totally alone. A big well done, and thank you to all the amazing staff.

Felt very welcome, was able to answer all my questions. The home itself is lovely and I am very happy that my dad is having daycare and respite with the home. He is getting involved with all activities and enjoying meeting all the lovely people working there and staying there. Overall 10 out of 10.

A very friendly atmosphere and a warm welcome to all when they arrive or visit.

On our first visit, we were pleasantly surprised how homely and friendly the atmosphere is in this loving and happy place.

I found Brantley Manor very clean and comfortable with friendly and efficient staff. Nothing was too much trouble and residents were treated with respect and dignity at all times. Food was good and plentiful.

Very welcoming staff and lovely atmosphere.

All staff are professional in their work and cheerful management is good with excellent leadership.

I would recommend this home to anyone who wants the reassurance that the well-being of the residents is of paramount importance. The staff are absolutely fantastic and totally understand the definition of care. It was my Mum's birthday in June and they made a cake and good fuss of her. The home takes the time to find out the background of their residents so they can communicate and make everyone welcome. The peace of mind this gives me knowing Mum is being well looked after is absolutely essential and I can't thank or praise the management and staff highly enough.

I have been coming to this care home for over 2 years on a weekly basis. The whole of the staff work as a team. They are very welcoming and efficient in everything they do. Any questions are answered as quickly as possible. Cannot praise this home enough. Obviously, this home is so efficiently run because of all concerned in the residents' care and attention to each and everyone as an individual with different needs. I have been at different times of the day and have got to know the staff. Anybody looking for a care home for one of their loved ones could not ask for any better.

Caring staff, excellent attitude and nothing is too much trouble considering the patients they have in their care.

Nice place, very clean, staff very helpful and professional. Everyone very obliging at all times.

My wife has been very very well looked after during her stay at Brantley Manor. The staff treat her with dignity and care all the time.

One main point is that my wife is very happy there and looks forward to attending the Manor.

I have ticked all the boxes as excellent. There may be slight lapses at some isolated times but absolute perfection is hard to maintain. My wife has been a high dependency resident for almost two years and in that time I have never had grounds for a complaint. I am permitted to visit my wife without previous notification, greeted well and provided with hospitality. I would like to point out, I make these comments without prejudice to any future opinions I may have - excellent to date - may it long continue.

I cannot speak too highly of the staff who do a difficult job. The residents are treated with dignity and respect and I would be happy to recommend Brantley Manor to anyone.

The staff are cheerful and helpful and appear genuinely fond of my aunt. The surroundings are comfortable and there is an ongoing refurbishment. Several years ago when she still had some cognition my aunt said she never wanted to move from the care home. They look after her well.