Digby Court

Christopher's Lane, Bourne PE10 9AZ
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9.3 48 Reviews
  • Digby Court, Bourne
Digby Court is a thirty-six capacity care home located in Bourne, dedicated to person-centred methods and offering quality care for older people and adults with a physical disability.

Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.

Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.
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Care Provided by Digby Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £985 – £1125
  • Self-Funded Residential Dementia Care: £1130 – £1195
  • RESPITE Self-Funded Residential Care: £1055 – £1195
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1270

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Digby Court to find out the exact price for your requirements.

Contact Digby Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Digby Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Michaela Woolf (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (36)

Digby Court Reviews (48)

9.3

Digby Court has a Review Score of 9.3 (9.312) out of 10, based on 13 reviews in the last 2 years.
Over all time Digby Court has 48 reviews.

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Reviewer Connection to Digby Court
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Review from I H (Son of Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Based on a recent family visit and an in-depth discussion of current health issues, the senior carer spent a great deal of time ensuring the continued support and care of our father. Their communication with the family is very good and they are very swift in tackling any health issues as they arise.
Their rigorous safety regime has kept residents safe from Covid-19 and is to be applauded.
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Review from William O (Son of Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been coming for four years and I can't explain in words how brilliant all the people who have looked after my mother in that time are. A very big thank you to them all.
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Review from P C (Husband of Resident) published on 14 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Digby Court is an extremely friendly and caring home that has actually exceeded the family's expectations. They not only take care of the residents but are also very mindful of other members of the family and are always willing to help where possible. Although not the most modern of facilities, it makes
up for this in its homeliness. The staff go about their business in a jolly manner, that makes a relaxed and comfortable atmosphere. The family have never regretted the decision to place their loved one in Digby Court.
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Review from W P (Daughter of Resident) published on 14 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Digby Court from hospital at the beginning of lockdown in Feb/March 2020. It was awful not being able to see her but I need not have been worried about her care - the team at Digby has been brilliant. They are kind, caring and compassionate, and are doing an excellent job in very difficult
circumstances. Their sense of humour is ever-present. I look forward to getting to know them better when this horrible covid situation changes and would like to say a big thank you to them all!
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Review from M B (Son of Resident) published on 13 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I thought when I was asked to fill in this form it would be difficult as my experience of care homes was nil until my mum was admitted to Digby Court but it is not the case as the home is very well run and organised, where the staff are so friendly and caring, nothing is too much trouble for them even
though they all seem so busy all the time.
I could say more but I think what I have said tells it all "Run very well" "Cared for very well".
The home is excellent and the staff are great. They are doing an excellent job in very difficult times.
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Review from J W (Daughter of Resident) published on 31 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 90-year-old mother was admitted to Digby Court suffering from a state of confusion and paranoia. I was extremely pleased with the care she received and would have no hesitation in recommending Digby Court. Due to the lovely care she received, she was lucky enough to return to her own home. A big
thank you to Digby Court.
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Review from V J (Daughter of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although staff shortages on days, mum's care was of a high standard. The staff were very friendly and helpful, the food was delicious and healthy and the rooms very clean.
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Review from J E (Daughter of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care home staff really caring people towards myself and my father, whilst being rehabilitated by the (ILT) Independent Living Team.
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Review from C H (Daughter of Resident) published on 27 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care for dad, many thanks to all for the superb quality of care.
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Review from M H (Resident) published on 14 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
An excellent service was provided.
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Review from Linda B (Sister of Resident) published on 13 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff getting to know everyone.
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Review from Robert T (Son of Resident) published on 13 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good.
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Review from Kim H (Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I did not want to come into a care home and afraid of the idea. But as I have got to know people and staff it has come much easier and appreciate the care that was given.
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Review from Brenda W (Friend of Resident) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have seen service in the lounge on arrival in residents rooms and been more impressed with building, facilities, care by staff to residents and visitors. I was made welcome and staff were helpful. Observed the care they gave to residents.
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Review from Dora W (Resident) published on 28 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention I have received from all the staff are excellent. The meals also are very good. Once again I thank you for caring for me. Iw ould recommend wholesale.
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Review from Emma C (Friend of Resident) published on 1 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I know I may be biased BUT I really must recommend this care home!
Staff had a challenging time in 2017 with lack of a manager however they now have a new manager who in mine and in many residents and family members opinion is the perfect lady for the job. Staff are amazing and a huge credit to the
home. Residents are cared for as if they were their own family and I must say you really do get that sense of belonging to "the Digby family" when entering the home which is a huge relief for any family member. Digby is definitely the home to watch with their changes to daily activities, one to one activities as well as group activities. Staff are always up to date with the latest training and support. Plus the menu changes look, smell and taste delightful, it's lovely how they involve everyone in the home with regards to changes, ideas, tasting new menus and much more.
If your not sure if Digby is for you why not drop by, I can assure you that you'll leave the home wanting to visit again.
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Review from Norman H (Husband of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following the wife's accident and hospital treatment, she was referred to the home for rehabilitation, where she received excellent attention.
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Review from John D (Son of Resident) published on 2 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Digby Court is a very caring and compassionate care home manager and staff are helpful, cheerful and take pride in their work. In my view this is a special care home that you can be confident will take care of you, or your loved ones with compassion, understanding and attending to the small details
which are important for seniors. I would thoroughly recommend Digby Court from my experience with my mother's respite care recently.
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Review from P B (Respite Resident) published on 14 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good staff, very helpful and they have given me a lot of encouragement. I would certainly come back if I need help in the future.
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Review from Victor C (Resident) published on 31 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I came here at a very low ebb. We are leaving in a so much better state, both physically and mentally. All the staff have been so friendly and helpful. I will miss them all.
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Current Review Score: 9.3 (9.312)

Overview of Review Score

The Review Score of 9.3 (9.312) out of 10 for Digby Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.487 for Digby Court is calculated as follows: ( (92 Excellents x 5) + (42 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 152 Ratings = 4.487
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Digby Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (2)

Michaela

Michaela Clewlow

Job Title: Home Manager Joined: 2021

Michaela is the Home Manager at Digby Court. She has over 10 years of experience in the care industry.


Michaela joined the Trust in 2021 after relocating to Lincolnshire from Rutland, where she worked in a care home for 5 years. She worked her way up from Care Assistant to Senior Care Assistant in just under a year. Whilst also gaining her NVQ Level 2 and 3 qualifications in Health and Social Care. Michaela is currently completing her Level 5 QCF in Health and Social Care.


Michaela joined the Trust as a Night Lead, and after just a few months, she moved up to the Head of Care role. Michaela was the Interim Home Manager at Digby Court from August 2023, before becoming the permanent Home Manager in March 2024. Michaela is a Safeguarding Ambassador for the Home and is keen to continue developing her knowledge and skills.


Michaela has always had a passion for care. She said: “I enjoy working in a care home as the residents become family, creating a home from home environment. We get to know them, and they get to know us. This includes their loved ones who visit, too. Growing up, I experienced my Grandma living with Alzheimer's; she lived in a care home for the last 8 years of her life. I just want to do my best to see all residents feel at home and safe.”


Michaela took some time out from October 2024 to September 2025 when she had her daughter, Lyra. She is happy to be back at work doing what she loves, learning to balance her professional life alongside her new role as Mum.


Michaela has recently become a National Trust member, enjoying visiting the Historic Sites that Britain has to offer. She also enjoys visiting different aquariums, and both her Husband and Daughter love the water. She takes her daughter swimming at the weekend and enjoys quality family time.

Kayleigh

Kayleigh Smith

Job Title: Administration Assistant Joined: 2025

Kayleigh started her working career in the RAF, where she met her husband and had her two boys. She has lived all over the country and has now settled in Bourne. Kayleigh has mainly worked in logistics and administration roles before embarking on her career with the OSJCT here at Digby Court.


We asked Kayleigh what she likes about working in the care industry, and here's what she said, "I enjoy my role here at Digby Court as Admin. Whilst my primary role is administration duties, I am also involved with ensuring the well-being and care of the residents. Knowing you’re making a difference in their daily lives, even behind the scenes, can be very fulfilling. I get to interact with the residents, their families and the staff. Forming these connections and knowing you’re part of a supportive environment for both the staff and residents is very rewarding."

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