Digby Court

Christopher's Lane, Bourne PE10 9AZ
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9.5 48 Reviews
  • Digby Court, Bourne
Digby Court is a thirty-six capacity care home located in Bourne, dedicated to person-centred methods and offering quality care for older people and adults with a physical disability.

Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.

Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £955 – £1090
  • Self-Funded Residential Dementia Care: £1095 – £1160
  • RESPITE Self-Funded Residential Care: £1025 – £1160
  • RESPITE Self-Funded Residential Dementia Care: £1165 – £1235

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Digby Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Michaela Woolf (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (36)

Digby Court Reviews (48)

9.5

Digby Court has a Review Score of 9.5 (9.466) out of 10, based on 15 reviews in the last 2 years.
Over all time Digby Court has 48 reviews.

Overall Experience
  • 27
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Date Published
  • 48
  • 2
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  • 15
  • 33
Reviewer Connection to Digby Court
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Total of 48, showing 41-48
Review from Kathleen C (Resident) published on 31 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband and I were "admitted" to Digby Court for "emergency" respite care after inpatient treatment via A/E in hospital.
We were made to feel very welcome and soon became part of the Digby family.
While here, we were able to find Warden Controlled accommodation nearer to our home and to put our
home on the market.
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Review from A B (Friend of Resident) published on 31 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Digby Court Care Home is well managed with a very pleasant atmosphere. In the event of further need for similar help, I would have no hesitation in recommending Digby Court Care Home.
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Review from Angela H (Relative of Resident) published on 25 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Required 2 bedroom emergency respite care for my parents at New Year.
With what was a shock at 12 midnight, the respite of two weeks has now done my parents wonders and has enabled me to look for suitable long term accommodation, knowing more of the care issues required for them.
They've also been
very supportive of me, on all occasions.
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Review from John S (Brother of Resident) published on 13 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice staff, constantly monitoring the residents. Rooms are always kept clean and tidy. Food varied and well presented.
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Review from Brian (Stepson of Resident) published on 9 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My step-mother had been in Digby Court for two years before she passed away in late December 2016.
In that time she received the best possible care having regards to her needs.
This extended to the one-to-one personal, care and which I personally witnessed on my visits to the home.
She had her personal
favourites with regards to the staff, and with whom she had an excellent rapport...she could be quite challenging at times!
She confided in me on several occasions that whilst she didn't want to be there (in a care home) she thought in the circumstances that she was in the best place and liked the staff/food...she always liked her food!
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Review from Hilary C (Daughter of Resident) published on 3 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had to go into Digby Court following my dad having to go into hospital the staff were fabulous really helpful at such a stressful time the food was lovely and they were all really helpful this is the care home to put your love one in if you want peace of mind that the care is superior mum is back
home now but with full of praise for Digby court
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Review from Lesley B (Daughter of Resident) published on 20 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Digby Court have been a life saver to my parents while mum has had to stay in Digby for 8 weeks and not ever been in a home before she has been extremely happy and well looked after all down to the dedicated staff whom I believe do not look on this as a job to them but actually caring for all residents
whether long term or temporary as mum was, they have helped with her physical health giving her the time with exercise each day making dad welcome on visiting and not an extra. Digby Court is a warm Homely Clean Caring environment with big welcome and smiles what ever they are dealing with they are extremely helpful with a smile. Thank you all so much for looking after Mum. I would not hesitate to stay in Digby at all its a truly happy home.
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Review from Debbie F (Daughter of Resident) published on 5 January 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has spent the last month in Digby Court whilst rehabilitating from a broken leg. She has improved so much with their care and the staff assist with her battle for daily independence.
Staff also have taken time to get to know her and notice very quickly if she is a bit down or dehydrated and are
able to act accordingly. They have been brilliant in accommodating our wishes and requests and mum is loving the weekly hairdresser and the activities leading up to Christmas and the food. She has actually said that if she had to stay anywhere permanently she would like to stay there!
The atmosphere is always friendly whatever time you visit, I wouldn't hesitate to recommend Digby court.
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Current Review Score: 9.5 (9.466)

Overview of Review Score

The Review Score of 9.5 (9.466) out of 10 for Digby Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.466 for Digby Court is calculated as follows: ( (104 Excellents x 5) + (51 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 176 Ratings = 4.466
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Digby Court is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (2)

Michaela

Michaela Woolf

Job Title: Head of Care Joined: 2021

Michaela is the Head of Care at Digby Court, she has over 8 years of experience in the care industry. 


Michaela joined the Trust in 2021 after relocating to Lincolnshire from Rutland, where she worked in a care home for 5 years. She worked her way up from Care Assistant to Senior Care Assistant in just under a year. Whilst also gaining her NVQ Level 2 and 3 qualifications in Health and Social Care.


Michaela joined the Trust as a Night Lead, and after just a few months she moved up to the Head of Care role. Michaela is currently the Medication Lead for Digby Court and is undergoing training to become a Safeguarding Ambassador as she wants to empower both staff and the residents. She has just been enrolled to undergo her Level 5 Diploma in Leadership and Management for Adult Care, striving to complete this by 2024.


Michaela realised her passion for care when she studied Nursing, Michaela decided to leave the course in year 2 as she felt that not enough time was given to patients. She said: “I enjoy working in a care home setting as the residents become family. We get to know them, and they get to know us. This includes their loved ones who visit too. Growing up I experienced my grandma living with Alzheimer's and she lived in a care home. I just want to do my best to see all residents have that family feel when under our care.”


In Michaela's spare time, she likes to do arts and crafts, making scrabble boards and doing jigsaws. She has a house rabbit called Bob who she absolutely adores and is hoping to soon bring him in to meet the family at Digby Court. 

Fay

Fay Nelson

Job Title: Administration Assistant

Fay is Digby Court's Administration Assistant.


Fay started her working career in Peebles, Scotland in a family-run department store, from there she moved to Germany and worked for the RAF. After she returned from Germany, Fay worked at Doncaster College, Interflora, and Supported Housing before embarking on her career with the OSJCT here at Digby Court.


We asked Fay what she likes about working in the care industry, and here's what she said, "I enjoy my role here at Digby Court as Admin. My office is situated at the front of reception, and I am usually the first person any visitors see, so I try really hard to be upbeat and friendly but professional at all times. I enjoy the day-to-day work that comes under my remit, but what is the absolute best thing about working here is the residents. I could never care, and I take my hat off to those that do. Furthermore, I get to spend time and interact with all residents on a daily basis, and they always bring a smile to my face, it is my biggest joy in work."

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