Mayfield Residential Home

visitors are not allowed inside the home at present and it’s not very practical to meet my mum outside in this cold weather but Mayfield has risen to the challenge and set-up 'Zoom' video calls which are a lot more personal than just a telephone call.

loved, never hungry, thirsty or cold. Give yourselves a huge pat on the back you all deserve it and thank you so so much.

most inviting. Others were large build as care homes. Mayfield had a feel like a home, the lounge was smaller, the staff walked through and would speak to the residents. In the larger homes, the residents sat around the rooms and I think many residents could not even see the staff going about their jobs. The staff always had a happy word for all residents and visiting at least once a week at different times on different days I never ever witnessed anything but care and kindness for the four and a half years he enjoyed being looked after. One memory I have is, as I walked down the passage to his room unnoticed and unheard, I saw a member of staff feeding my friend with a small teaspoon talking gently to him.

a lovely en-suite room with several personal things, photos etc, to make him feel at home. The caring staff are friendly and fun and are welcoming to all his visiting family. Dad "loves" the girls and the attention he is given! Regular activities are encouraged, sing-alongs, bingo and crafts to name but a few, which he has enjoyed taking part in. Dad has made many new friends in the other residents, he says they are all in the same boat and enjoy reminiscing about the old days. I was devastated when Dad started losing his mobility and I was struggling to care for him at home. I now feel settled that he is well cared for in a safe environment. Mayfield was the right choice for us all.

outdoor Garden visits. These have been invaluable as phone conversations with your loved one is not always possible. In the meantime, they, the Carers, Nurses, and Management are always on the other end of a telephone call if you need to enquire about your loved ones.
They are very well cared for, with lots of activities available to ensure the time spend between the fabulous meal times pass very quickly. You have a TV in your room and in the lounge areas, if that is what you prefer, you couldn't want a better home for your loved ones to be in.
Clearly, the current Covid-19 situation has closed down a number of options to entertain and visit the Residential home, but Mayfield has managed.

times, welcoming outdoor visits when possible, for people to see their loved ones.

to help with any enquiries or requests from families or residents no matter what time of day/night. They have been fantastic throughout the COVID pandemic and a true credit to the manager and team that they have ensured all of the residents have remained well cared for and safe. We have been able to make our mum's room look just like her own bedroom which she feels very comfortable in. They treat her with respect and dignity and understand her needs fully, always making sure that she is listened to and encouraging her to be more active where they can. We needed a high-security home due to our mum being a flight risk, but since moving in she has been very settled.

are being kind and courteous to all the patients.

home for your loved ones to be in.