St Michael's

The care given to my mother is excellent. She is in a wheelchair but brought daily into the lounge / dining area by staff for meals and social connection and they always ensure the residents are happy and their needs being looked after. The staff are friendly and helpful and always have time for a chat with the residents and visitors alike.

The care home ensure there is regular entertainment, walks around the village, trips out and so on. They also ensure regular visits from hairdressers, chiropodists, vaccinations are up to date and so on.

I'm very pleased with the level of care my mother receives and I have piece of mind knowing she is happy there!

I found St Michaels a very happy place to be, both all staff and people cared for are happy, well cared for, entertained, and treated. Well run what more could you wish for?

Thank you so much, all of you.

Thank you so much to the team!

A huge thank you to you all.

The staff do an incredible job in very difficult circumstances and we will be forever grateful .

St Michael's provides a caring, family atmosphere for residents and their visitors. The use of residents and family meetings enables a positive rapport to develop and constructive ideas to be put into practice. All the staff are friendly and responsive while maintaining a professional approach. A wide range of activities are provided. My father appreciates the monthly "service" and visits from the local vicar, as well as benefits from the twice weekly "exercise" sessions.

I think my wife could not have been better cared for.

This home was excellent in the care it provided, from the domestic staff, catering, carers and management; everyone was approachable and acted on requests/concerns promptly or at the earliest possible time (i.e. needs a haircut, nails need cutting). Was treated with care, dignity and respect at all times. They also dealt with the pandemic while still giving excellent care to the residents.

Everyone was very kind and welcomed him into the care home. I am very happy that he is being well cared for and that he has settled down now. I feel that I can talk to management at any time if I have any concerns regarding care.

We are happy with the care my cousin is receiving at St Michael's. She enjoys the food and always seems quite happy when we visit. The staff are all very friendly.

The transitions in our lovely friend whilst at St Michael's were fantastic. The team are led by a committed and passionate manager who role models good care. I would highly recommend St Michael's; the care team are amazing.

I used to visit my grandad regularly and was always greeted with a warm welcome, cup of tea and biscuits, even when you could see the staff were busy they always went the extra mile to make my family and I welcome. The home has a wonderful atmosphere and the staff are always smiling, nothing was ever too much trouble. My grandad was always treated with dignity and respect to the very end. He would often say what a lovely place it was, even when the end was drawing near. We all felt supported as a family by the manager and staff from the first day of his admission to the home. I would highly recommend this home to anyone looking for care, you certainly won’t find a better facility and staff are all fantastic. Keep up the good work.

Visits are always informal and relaxed. Mum seems happy most of the time and care is good considering how many residents are there for the staff to look after.

Mealtimes are regular (never late!). The food is really very tasty. The dining staff will make sure you have the food you like (there's plenty it and seconds are always available). Everything is spotlessly clean with a real air of homeliness. All medical needs are catered for (with a smile). I have been made very welcome and now see many of the staff as friends. There are often trips out to somewhere nice, I've enjoyed them.

My late husband spent a year at St Michael's, but he was not the only one to benefit because the staff and management, bless them, cared for my wellbeing as well. I stopped cooking or eating because he had had to be put in a home and after 65 years of marriage, this broke my heart. There was always a cuppa and a bickie every time I visited, and he was cared for so well all his little idiosyncrasies were met where ever possible, and he settled in very quickly.

My sister has resided in St Michaels for 4 years. The care and facilities are extremely good. The staff care for her really well. She is always clean and smells nice. The home is always spotless with no lingering unpleasant smells. I can recommend this care home to anyone who has the misfortune to have a relative needing care. Thank you to all the wonderful management and staff.

My father's time at the home was short, but the quality of the care and the compassion shown to him was brilliant. When he died, 3 of the staff came to his funeral which was lovely and a strong reflection of their genuine care support both to my Father and also myself. The care manager was extremely supportive and made time for me and my Father, especially when things got difficult. Knowing that my Father was cared for and safe gave me incredible peace of mind. Nothing seemed to much trouble and you were allowed to visit at any time which showed that the centre was very confident in its care provision. The food was superb and cooked on the premises which seems very rare these days and visitors were always offered drinks and biscuits which is a lovely touch and makes you feel very welcome. My Father particularly enjoyed his cooked breakfast each morning! Overall, I was extremely pleased with the care for my Father and would recommend the home to anyone. Thank you to St Michael's.

Overall we are extremely happy with the care and services provided.

P.S. Activities, food and drink are subjective due to my father's condition.