Main Road, Stickney, Boston PE22 8AY
The Old Rectory provides personal care for up to forty-four clients whose needs are associated with the ageing process, physical disabilities and mental health, including dementia. The home also offers intermediate care to clients attempting to return home after a hospital stay.
Group: Prime Life Ltd
Person in charge: Sue Capes (Manager)
Local Authority / Social Services: Lincolnshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 44 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Admission Information: Ages 18+.
Single Rooms: 44
Rooms with ensuite WC: 44
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on The Old Rectory: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Old Rectory has a Review Score of 5.2 (5.182)
The Review Score of 5.2 (maximum of 10) for The Old Rectory is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.6 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for The Old Rectory in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.625 for The Old Rectory is calculated as follows: ( (8 Excellents x 5) + (7 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 24 Ratings = 3.625
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.557 Points relating to the number of positive Reviews for The Old Rectory is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.8 Target = 0.114 , then divided by 2 = 0.057
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Martin E (Son-in-law of Resident) on Sunday 25 June 2017. Relates to June 2017.
My Mother in law has been at The Old Rectory for the last 10 days. When the weather was very hot recently, the heating was left on and the rooms were in excess of 30c. Her room has not been cleaned for the last 4 days. The rubbish has not been taken away. Dirty laundry left in her room. Toilet rolls not replaced. I am very disappointed with the service.
How likely would you be to recommend The Old Rectory? Extremely Unlikely
Overall Standard: Very Poor
Care / Support: Poor
Cleanliness: Very Poor
Treated with Dignity: Satisfactory
Food & Drink: Satisfactory
Safety / Security: Good
Value for Money: Very Poor
James Wood, Managing Director at The Old Rectory responded to this review on 12 Jul 2017:
I acknowledge the concerns raised via this review, albeit that the issues of heating were addressed the same day as they were raised by our maintenance team. Also, the client regularly refused access to her room, meaning our domestic staff did not have access to clean, this is documented in the homes records. An invitation was made to review the above with the family, which was not been accepted. This issue was raised with CQC, who concluded that the home had acted and responded appropriately. We acknowledge the issues were raised, but can evidence that a prompt solution was offered.
Review submitted from a Postal Card by Sharon F (Daughter of Resident) on Thursday 13 October 2016. Relates to October 2016.
I found the care was outstanding. They were friendly and nothing was too much trouble. The food was outstanding. If they needed to know anything they rang me.
How likely would you be to recommend The Old Rectory? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at The Old Rectory