Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
These prices are only a guideline, please contact The Poplars to find out the exact price for your requirements.
The Poplars has a Review Score of 9.8 (9.832) out of 10, based on 10 reviews in the last 2 years.
Over all time The Poplars has 48 reviews.
Thank you for sharing your feedback on The Poplars - we do appreciate it. It's always a pleasure to have your dad and he is welcome for respite any time.
Thank you for taking the time to write your lovely review. We are pleased that you and your husband were happy with the Poplars, and the team appreciate the kind feedback.
Thank you for taking the time to write your review, and for your compliments to the kitchen team. We would also like to thank you for your feedback that falls short of the experience we would normally expect for our residents, and please be reassured that we are investigating your concern.
Thank you for taking the time to write your kind review. The team were pleased they could assist your dad to regain his mobility and strength, and they really appreciate your feedback.
We are sorry for your loss and would like to take this opportunity to thank you for taking the time to write your kind review. We are glad you felt welcome in the home and your mum was able to enjoy her final birthday. The team were proud to be able to care for your mother through the final stages of her life and be able to support you and her friend. Your kind words are really appreciated by all the team at The Poplars.
Thank you for taking the time to write your kind review and we are pleased to hear your sister is happy at The Poplars.
Thank you for taking the time to write your lovely review, and we are glad to hear you were able to have a good Christmas with your husband and staff at The Poplars.
Thank you for taking the time to write your review. We are sorry for your loss, and we are glad the team were able to help and support your mother and your family through this difficult time.
Thank you for taking the time to write this review. We are sorry for your loss, and we are glad to hear the team were able to support you through that difficult time.
Thank you for taking the time to write such a wonderful review. We are very pleased to hear your mum is doing well, and the team has supported her through this journey. We will be sure to pass your feedback on to the team.
Thank you for taking the time to write us a review and for your kind words. It was a great honour to care for your aunt and I'm glad we were able to support you to be with her.
The Review Score of 9.8 (9.832) out of 10 for The Poplars is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Svetlana has worked within the Health and Social Care sector for 19 years in the UK and 3 years in Bulgaria as a registered nurse, in which time she has cared for and supported individuals with severe learning disabilities, challenging behaviours and mental health problems, elderly and people with dementia.
Through determination, motivation and support she has progressed in her personal and professional development to the role of Multi-site Service Manager where she feels she has gained valuable experience in the management of these specialist units.
She joined the Trust in April 2022 and enjoys her job, alongside having an excellent relationship with all residents, families and staff. She practices an open-door policy and strives for high-quality standards.
Svetlana's main priorities are ensuring that all colleagues provide excellent standards of support to the people they support, with a focus on positive outcomes, promoting choice and independence and positive behavioural support in accordance with the resident’s wishes, care plan and company policy.
Svetlana achieved a Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England)(Adults’ Residential Management)(QCF) June 2016.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Poplars to verify any information. View our terms and conditions. The Poplars has an Enhanced Service - more info.