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The Poplars

Chapman Street, Market Rasen, Lincolnshire LN8 3DS
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The Poplars, Market Rasen
The Poplars, Market Rasen
The Poplars, Market Rasen

The Poplars offers compassionate, individualised residential and dementia care. Located close to the centre of the small, vibrant market town of Market Rasen in Lincolnshire, the home’s new, specialist dementia 11 bedroom household, with additional living, dining and communal areas, opened in April 2017.

The residents' well-being and comfort is the prime focus. This means that responding to their individual needs is top priority, so the home is very proud to...  

Care Provided by The Poplars

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,030 - £1,175£1,110 - £1,255
Residential Dementia Care£1,175 - £1,305£1,255 - £1,310
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Contact The Poplars to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Svetlana Todorova(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (11)

The Poplars Reviews (50)

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9.0

The Poplars has a Review Score of 9.0 (9.011) out of 10, based on 7 reviews in the last 2 years. Over all time The Poplars has 50 reviews.

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Review from John B (Son of Resident) published on 19 May 2017 Submitted via Postal Card
Overall Experience
My mother recently moved into the new wing at the home. My wife and I were impressed with the care taken to ascertain her needs and requirements. All the staff seem very friendly and supportive.
The quality and facilities in the new wing are excellent.

So we consider my mum is in a very safe and secure place, which is meeting her needs.

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Review from Mike Y (Son of Resident) published on 17 March 2017 Submitted via Website
Overall Experience
I have been impressed by the friendliness of every one of the staff, and by their professionalism. Nothing is too much trouble for them. The Home Manager in particular has been extremely helpful whenever I have had a query or a question. I have not been around at mealtimes or when they are carrying out personal care for my dad so cannot comment. However, from what I have witnessed, for example when I asked if someone could bathe dad's eyes, this was done promptly.

During my career in health care I visited many care homes. In my opinion the overall standard of care, professionalism and friendliness of The Poplars puts it up there with the best.

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Review from P S (Son of Resident) published on 31 January 2017 Submitted via Postal Card
Overall Experience
My mum received outstanding care in what sadly provided to be the last month of her life. At The Poplars, she was treated as a person, not a case and everything was done to meet her wishes and ensure her comfort.

The manager showed great empathy both with mum and with my sister/me as next of kin, even visiting us in hospital.

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Review from Nancy B (Daughter of Resident) published on 8 December 2016 Submitted via Postal Card
Overall Experience

I have been very impressed by this care home. There are so many bad reports about homes but I have nothing but praise for this establishment. Mum's room is small but sufficient to manoeuvre and clean and tidy. It is well furnished and modern. My main praise is for the staff team - from top to toe - I hesitate to say 'bottom' because all team members work very well together to create a lovely caring, supportive and safe environment for residents. Mealtimes are sociable and staff take care to make sure everyone's needs are catered for. Overall a not unpleasant experience for Mum.

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Review from Helga P (Resident / Service User) published on 9 September 2016 Submitted via Postal Card
Overall Experience
Staff- excellent (professional, always kind)
Food- excellent
Gardens- excellent
Room- sufficient. Not having dementia but having lung problems, 24hr heating and locked windows was a big problem. Shame no en-suite bathroom!

Bathroom facilities- very clean.

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Review from Melonie B (Daughter of Resident) published on 14 June 2016 Submitted via Postal Card
Overall Experience

Very caring staff.

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Review from Shelley C (Daughter of Resident) published on 22 January 2016 Submitted via Website
Overall Experience
Mum has been at The Poplars since March and has benefited greatly with the attention and care she gets, and has gone up 2 sizes which isn't a bad thing! Just before Christmas she developed a chest infection and then pneumonia and had to stay in hospital for 4 days. The staff were all very supportive during this time as were the rest of her new 'family' and it was lovely to see how pleased everyone was to see her when she came home on Christmas Eve. obviously she wasn't well enough to go to our usual family gathering but my brother and I went in the morning to the Christmas spirit well and truly flowing! There was a lovely family atmosphere and everyone was offered a tipple and hot mince-pie. Santa handed out presents and all the staff including some not on duty joined in the festivities. I was able to have lunch with Mum and friends before leaving in the afternoon.

I would also like to say how impressed I was with the time and effort that went into decorating the lounges and other areas, and all the social events that went on in the run up to both Christmas and New Year! It really did feel like home!

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Review from Kenneth R (Resident / Service User) published on 7 January 2016 Submitted via Postal Card
Overall Experience

I though the home was warm and well looked after. I was fed well and looked after very well.

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Review from Ian W (Son of Resident) published on 5 January 2016 Submitted via Postal Card
Overall Experience

When I last saw my mother 6 months ago she was in a very confused and depressed mental state following a stroke. This visit, from where I live, I found her cheerful, alert and much more sociable than I have seen her in decades. I credit the amazingly kind, sensitive staff of Poplars for this turnaround and particularly the Manager, who is clearly a superior leader and sets a tone of humor, compassion and encouragement for residents to be their best, within the confines of their physical and mental abilities. My mother feels safe, cared for as a person and able to contribute to the welfare of others not as capable as her. Thank you to the Manager and all the staff.

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Review from Keith B (Daughter of Resident) published on 23 November 2015 Submitted via Postal Card
Overall Experience

The staff at The Poplars have looked after my father for the past 1yr 10months, he has been taken care with 1st class service, caring and respect despite being in the later stages of Alzheimer's. During the last week of my father's life the family had to make a decision to move him or leave him where he lived at The Poplars. We chose to keep him in The Poplars. All the staff kept us informed about his health, they also cared for the family and treated him with respect during his time. I am very grateful I was informed of his deterioration and this enabled our family to be with dad as he passed away. They also cared for our needs.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 July 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (9)

Accreditations

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Meet the Team (1)

Charlotte Drury
Charlotte DruryJob Title:Home ManagerJoined: 2026

I've worked in the caring industry for over 18 years, in a wide range of sectors. I have experience in working with individuals with mental health, learning disabilities, and elderly care.

I started my career as a care assistant and worked my way up to home manager. Alongside that, I have also achieved my level 2 and 3 in health and social care, and have more recently completed my level 4 lead practitioner qualification. Furthermore, I enjoy learning and developing my skills, and I am always keen to do additional training.

I chose to work in the care sector, as I particularly enjoy working with the elderly. I love hearing their stories, sharing a moment of reminiscence, or even having a good old dance. Likewise, I also enjoy problem-solving and ensuring that, as a team, we are delivering and striving for high-quality care.

Outside of work, I enjoy spending time with my family and spoiling my grandchildren is my favourite thing to do. We enjoy going to the cinema, spending time on the beach, or travelling further afield to visit family.

I'm often found reading when at home, as it helps me to unwind, and my favourite genre is a good crime novel, which keeps me engaged and hooked on a twist. I also enjoy true stories of any kind and getting lost in the story.

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