






Southfield House is a thirty-two capacity care home located in Spalding, dedicated to person-centred methods and offering quality care for older people and adults diagnosed with dementia.
Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.
Carers respect clients...
Care Provided by Southfield House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Southfield House for full pricing details and T&Cs.
Contact Southfield House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Louise Needham (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
- Number of floors: 1
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (2)
Southfield House Reviews (46)
Southfield House has a Review Score of 9.6 (9.565) out of 10, based on 12 reviews in the last 2 years.
Over all time Southfield House has 46 reviews.
Very homely. Very good food. My family and I have been made to feel very welcome.
Thank you for taking the time to write you review, the team really appreciate the kind feedback.
My family have been to the garden fate at Southfields today and had a very enjoyable day, we like how everyone was enjoying the singing and dancing it is a lovely place and the staff go all out to make everyone feel loved, My sister and brother in law are well looked after and we thank you all
Occasionally I feel concerned that Mum's dignity is not always considered e.g. at 97, I don't like to see the hairstyles they give her as if she were a child! Also, laundry items seem to go astray until I chase them up! These issues are frustrating to a relative. It's a part of the whole picture so it needs mentioning.
Thank you for taking the time to write your review. We are sorry for your less than exceptional experience, that is below the standard of care we strive to give. Staff have resolved these issues with immediate effect, and we encourage any further feedback you may have.
Such a big help having care for them both 24/7.
Thank you for taking the time to write us a review. We love caring for your grandparents, and we're delighted that they're happy with us at Southfield House. Just let us know if there is ever anything more we can support them with.
They are well looked after which is a blessing to know that they are safe too.
Thank you from the bottom of my heart!
We really appreciate your feedback, and you taking the time to write us a review - thank you. Please don't hesitate to ask if there is ever anything more we can do to support your family.
money is always an issue no matter what and will not change.
mam is fed well, cared for with love and respect, I am happy with all of you and what you do.
Visiting Southfield House, I always feel welcomed by the staff, who are devoted to their work, and caring to all the residents. I also notice the happiness in the resident, who has settled in his room, enjoying the food, which is so rewarding and appreciated. The weekly activities are a credit to the organisers and would recommend Southfield House to everyone.
My dad has been here since October, I first came in early November as I didn't know he was here. Staff are always pleasant, welcoming and helpful. My dad's a different person since being in here, he is more settled, happier and starting to mix with others, which I have never seen before. I hope he gets to stay here permanently. Thank you so much for making him happy and settled.
When my mother passed away whilst living at the home last year, he, myself and the rest of his family were treated with care and compassion, that meant a lot to all of us.
All of the staff strive to make the home a family home.
Thank you.
Thank you for taking the time to write your kind review. We are glad that your father is happy at Southfield House, and that you are pleased with the care provided.
An exceptional care home in all respects.
Thank you for your wonderful review, the team really appreciate the feedback.
Whenever I have visited a resident I have noted that all the care team are so caring towards him, even with his challenging behaviour. His room is clean, the overall home is very clean the carers are very polite and acknowledge your visit.
Thank you for taking the time to write your kind review, the team really appreciate the feedback.
I have always found the home clean and happy. The staff are all excellent and go out of their way to help. Never had a worry about Mum being there at all in fact it has always been a great relief to know how well she is being looked after.
Thank you for your lovely review. We are pleased to hear you feel relieved knowing your mum is being well cared for at Southfield House and the team really appreciate the kind feedback.
When visiting my friend I find that all the staff are kind and caring and very supportive. If I have any questions the staff are all supportive and approachable and always willing to help with advice. I have no worries about anything as I know she is in the right place for her, as she is cared for and eats well.
Thank you for taking the time to write your lovely review. We are so glad to hear you are fully supported by the team and feel at ease knowing your friend is in the right place for her.
The care she receives from Southfield House is wonderful. Her needs are always met in a dignified manner by the caring staff. Her room is well-decorated and clean. There is a good social and activity calendar for the enjoyment of residents and their families.
The manager or senior carer are always available for a chat.
I would have no hesitation in recommending Southfield House to anyone.
Thank you for taking the time to write your review and for your kind words. We are glad to hear you are happy with the care and support your aunt receives, and that you like the activities and social events provided by the home.
On visits to my sister I find all staff caring, kind and supportive. On leaving, I am satisfied my sister will be safe and looked after. To me, all staff are approachable and willing to listen to any concerns I may have. After having many worries about my sister living alone, I feel I can now relax.
Thank you for taking the time to write your lovely review. We are glad to hear that you can now relax knowing your sister will be safe and well taken care of at Southfield House.
We chose this care home for my mum because the staff were very friendly and welcoming from the time I knocked on the door and asked if I could have a look around. The home itself has a homely feel and is a lovely environment to live in. The standard of care is excellent and the staff take the time to get to know all of the residents and their likes and dislikes. We are always made to feel welcome when we visit mum and they know all of us by name.
As a family, including my mum, we cannot praise the staff highly enough as they are always happy and nothing is too much trouble. When our daughter got married, a staff member accompanied mum to the wedding, which was very kind of her and meant so much to us as a family.
Mum enjoys lots of different activities which take place in the home, such as visiting musicians and performers together with regular craft and baking sessions. We are confident that mum is getting the best of care whilst living at Southfield House.
Thank you for taking the time to write your lovely review. We are so pleased to hear that you're happy with the level of care and support provided by the home, and we look forward to sharing your thoughts with the team.
All staff and management team are very kind, friendly and very good at caring and making the residents feel special. Excellent atmosphere any time of the day. Would highly recommend it. Very good value for money also. Many thanks to the spacing team.
Thank you for your kind words and for taking the time to write us a review. I'm glad your experience with Southfield has been so positive. I'll pass on your feedback to the manager to share with the team.
Staff are very friendly and caring. Feel like one of the family and make us very welcome. Quick to inform and keep us up to day with health and well-being. Know parent well - all staff. Phone calls and emails are answered. Room is comfortable, though not big, not outlook. Don't always hear about activities, but can see things happen and nice to have photos. No worries.
My Mum went to this care home following a recuperative period in another home. The previous experience was not great. So, we approached this looking for somewhere small where Mum would count and somewhere that was a home and not an institution, and for anyone who has been to both, there is a vast difference. This home is managed and staffed, by people who really do care about the residents. People who happily interact with all residents, always with a small, despite the pressures they sometimes endure. They treat them with care, and with great compassion. Since being with this great bunch of people, despite her condition deteriorating, Mum has flourished. She has company as and when it suits her. She is always gloating over the great meal she has just had and feels part of a world that cares, which is a very rare gift at 80. I wouldn't hesitate to recommend this care home to anyone looking to place a parent in care, never an easy decision, but in our case, the best one.
In April 2020, my 101-year-old uncle was very fortunate to be given a room at Southfield House after spending nine weeks in hospital. The admission process was completely smooth, in spite of the restrictions in place at that time because of the pandemic. For the next 21-months, he thrived there under the wonderful care and kindness of all the staff and carers. His health improved, he enjoyed the meals, was happy and felt safe and secure. Regular visits by a friend were permitted following all the Covid rules. Any questions I had regarding his care were always dealt with by phone and email in a courteous and helpful manner and, living many miles away, I received regular updates from all the staff. He passed away very peacefully this week at the age of 103, and the care and the kindness were given to him were outstanding to the end. I give my grateful thanks to everyone concerned and a 100% recommendation.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Southfield House.
There are no upcoming events for Southfield House.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Southfield House.
Meet the Team (2)

My name is Louise, and I am the Home Manager at Southfield House. I began working at Southfield House in April 2016, and I have been in multiple job roles during my time here at Southfield House and have worked my way up the ranks to become the Home Manager, but I have enjoyed each role I have performed here.
Before starting here at Southfield House, I worked within the Childcare sector, and then I worked in the community with elderly care.
I first became interested in pursuing a career in care when my mother looked after my Nan when she became unable to care for herself. I witnessed my mother care for my Nan until my Nan came to the end of her life. This inspired me to ensure that other individuals received the same loving care that my Nan did.
I enjoy working for OSJCT. There is always an opportunity to further your career; the Executives ensure that our residents receive the best care and that all staff are listened to. OSJCT believe in person-centred care, which is so important, and they also ensure that all employees are paid above the national minimum wage.
I love my job, working alongside fantastic people, and being part of our residents’ lives. To put a smile on someone’s face is the most rewarding thing you can do.

My name is Lucy, and I'm the Activities Coordinator at Southfield House, Spalding.
My previous career was as a paediatric nurse in the NHS. I left to bring up my children, and when the youngest started school, I wanted to return to a caring role, but in my local area, Southfield House was my first choice, as I had heard many lovely things about the home.
I have worked my way up at Southfield from a bank carer to a senior carer and night carer. During the pandemic, I left for a short time and returned to the NHS to deliver vaccines to vulnerable patients as a community nurse. I returned to the home after the pandemic as an activities coordinator in 2022, because the Trust is very welcoming, supportive and as a charity, the Trust reinvests to provide the best care for residents.
Furthermore, I was enthusiastic about the activities coordinator role, and the skills and experience I already have in caring to transfer to the role. I take my role as activities coordinator seriously as I am always striving to promote meaningful activities that are stimulating, fun and supportive for the residents.There are so many ways to engage residents in these activities as everyone has different interests and abilities, no day is ever the same, and I am enjoying finding more ways for us to celebrate life together in our home community, and to connect with the wider community like recently taking part in Spalding flower parade which brought back so many lovely memories and was so much fun too.
Frequently Asked Questions about Southfield House
What types of Care is Southfield House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Southfield House have?
There are 32 Single Rooms.
What are the Facilities & Services at Southfield House?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Southfield House to the centre of Spalding?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
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