Southfield House is a thirty-two capacity care home located in Spalding, dedicated to person-centred methods and offering quality care for older people and adults diagnosed with dementia.
Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.
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Southfield House has a Review Score of 9.6 (9.565) out of 10, based on 12 reviews in the last 2 years.
Over all time Southfield House has 46 reviews.
Dad has been at Southfield House for 3 1/2 years and has received excellent care from the staff who work extremely hard. I do feel bathroom facilities could be improved and bathing more often than once a week. Could do with redecoration and refurbishment. Excellent staff and care though.
1 The...
Dad has been at Southfield House for 3 1/2 years and has received excellent care from the staff who work extremely hard. I do feel bathroom facilities could be improved and bathing more often than once a week. Could do with redecoration and refurbishment. Excellent staff and care though.
1 The staff are very good but are extremely overworked working double shifts (ie over 14 hours) due to staff shortages which is not acceptable for them or in the care of the residents
2 The property and rooms are tired and require updating/redecorating desperately including the toilets.
3 The garden is only maintained to a low standard.
I feel the Order of St John need to seriously look at what care they are providing or rather not providing to staff and residents alike.
Thank you for taking the time to let us have your comments and we are delighted that you are pleased with the care your father is receiving. Please be reassured that we do have a full complement of staff and no-one is expected to work additional hours although some colleagues may choose to do so....
Thank you for taking the time to let us have your comments and we are delighted that you are pleased with the care your father is receiving. Please be reassured that we do have a full complement of staff and no-one is expected to work additional hours although some colleagues may choose to do so. In terms of interior decoration, we have an ongoing refurbishment programme which will see further bedrooms being upgraded in the coming year. The gardens are tended by our volunteers who will now be supported by our newly recruited handyperson. I would be more than happy to discuss any issues with you when you are next visiting the home and please do not hesitate to come and see me.
I cannot fault the care, support and dignity given to my mother by all the staff at Southfield House. Although my mother has dementia when asked if she is happy she never hesitates to say what a good decision it was to choose Southfield House.
I cannot fault the care, support and dignity given to my mother by all the staff at Southfield House. Although my mother has dementia when asked if she is happy she never hesitates to say what a good decision it was to choose Southfield House.
When visiting staff are always friendly and welcoming. Any queries on any subject are dealt with in a friendly and efficient manner. My husband has settled in really well which is down to comfortable surroundings and staff treatment. The home is kept clean and tidy with the residents requirements...
The food is well prepared and good, usually a choice is offered for all meals. All are served individually in the bright dining room or in residents rooms, assistance is given if needed. I eat with my husband on Sundays and can honestly say I enjoy it every time.
OK
OK
Pleasant atmosphere, staff are very helpful.
Pleasant atmosphere, staff are very helpful.
I have been extremely impressed with the care my father is receiving from the staff, nothing is too much trouble and someone is always available to speak to concerning him.
I have been extremely impressed with the care my father is receiving from the staff, nothing is too much trouble and someone is always available to speak to concerning him.
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My name is Louise, and I am the Home Manager at Southfield House. I began working at Southfield House in April 2016, and I have been in multiple job...
My name is Louise, and I am the Home Manager at Southfield House. I began working at Southfield House in April 2016, and I have been in multiple job roles during my time here at Southfield House and have worked my way up the ranks to become the Home Manager, but I have enjoyed each role I have performed here.
Before starting here at Southfield House, I worked within the Childcare sector, and then I worked in the community with elderly care.
I first became interested in pursuing a career in care when my mother looked after my Nan when she became unable to care for herself. I witnessed my mother care for my Nan until my Nan came to the end of her life. This inspired me to ensure that other individuals received the same loving care that my Nan did.
I enjoy working for OSJCT. There is always an opportunity to further your career; the Executives ensure that our residents receive the best care and that all staff are listened to. OSJCT believe in person-centred care, which is so important, and they also ensure that all employees are paid above the national minimum wage.
I love my job, working alongside fantastic people, and being part of our residents’ lives. To put a smile on someone’s face is the most rewarding thing you can do.
My name is Lucy, and I'm the Activities Coordinator at Southfield House, Spalding.
My previous career was as a paediatric nurse in the NHS. I left...
My name is Lucy, and I'm the Activities Coordinator at Southfield House, Spalding.
My previous career was as a paediatric nurse in the NHS. I left to bring up my children, and when the youngest started school, I wanted to return to a caring role, but in my local area, Southfield House was my first choice, as I had heard many lovely things about the home.
I have worked my way up at Southfield from a bank carer to a senior carer and night carer. During the pandemic, I left for a short time and returned to the NHS to deliver vaccines to vulnerable patients as a community nurse. I returned to the home after the pandemic as an activities coordinator in 2022, because the Trust is very welcoming, supportive and as a charity, the Trust reinvests to provide the best care for residents.
Furthermore, I was enthusiastic about the activities coordinator role, and the skills and experience I already have in caring to transfer to the role. I take my role as activities coordinator seriously as I am always striving to promote meaningful activities that are stimulating, fun and supportive for the residents.There are so many ways to engage residents in these activities as everyone has different interests and abilities, no day is ever the same, and I am enjoying finding more ways for us to celebrate life together in our home community, and to connect with the wider community like recently taking part in Spalding flower parade which brought back so many lovely memories and was so much fun too.
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