Stones Place

Excellent

Very friendly, caring, attentive staff in a safe and welcoming environment. Good food and lovely surroundings.

My experience of Janet in your care is that she feels secure and well cared for, the staff are kind to her and assist her when necessary. She enjoys her meals and the activities she can join in with. I always find her clean well dressed and the laundry service is very good. My experience of you all is helpful, friendly and welcoming always happy to answer any questions. Can I take Kevin home please? Thank you.

Only complaint too long answering emergency button.

Staff are welcoming, kind and respectful.

I cannot speak highly enough of the exceptional care provided at this home. From the moment you walk through the door, you're met with warmth and professionalism. The staff treat residents with dignity and patience. Activities are varied and engaging, ensuring residents feel stimulated.

Mum was in isolation, staff caring and supportive and kind to the residents and also great support to the family with their needs too! Xmas day was lovely and all the activities beforehand. Hard work for the staff but enjoyable for residents and the family. Made Xmas exciting for all plus my grandchildren, who are made welcome!

The management and staff provide a friendly warm welcoming environment for resident and family we find the culture caring and supportive with many things to do for residents.

My mum went to Stones Place for respite in the summer, and five months later is still there. She enjoyed it so much she didn't want to go home. She's very settled, well cared for and has others to talk to and activities to keep her busy,

Always greeted with smiles. Very friendly. The care given to my mother is excellent. There is always something for the residents to do regarding activities. Nothing is too much trouble. Such kind staff.

My mother-in-law has been at this house for over 4 years. She is approaching 98 years of age. She has always received excellent care and is very happy here.

At the age of 96, my mother finally took the step of going into care. From her first visit she felt that Stone's Place was right for her; it was superbly clean with wonderful facilities and the staff were most welcoming. Now, three months on, my mother has settled really well. She tells me that she cannot fault the home nor the staff - "it is like living in a hotel" she says!! The food is excellent and she takes part in most, if not all, the activities - within the home and out. From my point of view, I am delighted to see that my mother has totally immersed herself in her new environment. At 96 it cannot have been easy for her, but everything about Stone's Place has made her transition into care so much easier. So, well done to Emma, Bev and all the staff at Stone's Place, Lincoln. I would highly recommend it to anyone.

I have to thank the Assistant Manager for her support at a time when I was battling the guilt of having to leave mum there. It has been a success story and I am so pleased I chose Stones Place for her.

I really can't thank all the staff enough for how they've helped mum settle and feel welcome, nothing is ever too much trouble. It is perfection. I never knew homes like Stones Place existed till I found it!

What has really impressed me is how the management sets the tone, they clearly muck in with what needs to be done, whether it is helping out in the dining room, or helping residents to speak with their family members over the phone. The food is good and there is a varied set of activities, which includes trips out to local amenities. I looked at 10 different homes and this home is by far the best. Also, you don't have to be a Methodist (or even a believer) to be a resident, you can take or leave the Methodism and have as much or as little as that as you wish. Like I said, I would live there. I feel very confident in the care that my mum receives. Highly recommended.

After living on her own for nearly twenty years moving into a care home was a huge change for my mother. The staff at Stones Place were very understanding and patient. They encouraged but didn't force my mother to join the wide variety of activities available. Three months later and mother wouldn't want to go back to living on her own. She is now part of the wonderful community at Stones place. The staff are very friendly and supportive. Mother has made some friends. Now I no longer worry about over medication, falls on the stairs or diet.

Two years ago it was necessary for my mother to move to a nursing home. It was not an easy decision by any means. However, the care and compassion that has been shown to my mother every single day has been heart-warming. She is a private persona and this has been taken into account in every way. When family visit we are all greeted with smiles and tea and biscuits and made to feel that we are part of this very comforting and warm home. We are grateful.

My Mother has been a resident at Stones Place for nearly 7 years. Previous to that she attended day-care at Stones Place when this was available. During her stay, she has received exceptional care. The staff are always attentive, supportive, and caring. Now that the renovation has been completed the home is clean, well decorated, and given a very good first impression on the entrance. I believe it to be one of the very best care homes in the area. This was reiterated at the Xmas party when I met new families who had chosen Stones Place over many others they had visited.

Mum is safe and happy. I can relax. Thank you.

Our aunt has been a resident for over 3 months. She is happy, has no worries, has settled well and made friends. The home is spacious, calm and peaceful. Residents are encouraged to say what they want and their wishes are respected. The home is excellent in providing activities and outings. The staff are lovely and helpful and the residents are never rushed.