Stones Place

Skellingthorpe Road, Lincoln LN6 0PA
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9.9 73 Reviews
  • Stones Place, Lincoln
Stones Place is a lovingly converted country manor house that is highly suited to the needs of older people with care needs looking to achieve a relaxing lifestyle and retirement. The home provide residential care for 42 residents in purpose-built, en suite accommodation. Short-term respite care is also available.

The home is situated in beautiful woodlands next to Hartsholme Lake, close to local bus services and the home is only 3 miles away from Lincoln Cathedral and the town centre.

A dedicated and compassionate team ensure everyone receives the person-centred care that they deserve, tailored to their individual needs and preferences. The home provide 24-hour support which ensures the residents continue to enjoy maximum independence with peace of mind, knowing that help is always at hand.

All care packages are tailored to personal needs and Stones Place maintains a programme of events and activities which means there are always interesting pursuits to get involved with, on both a personal and a social level.
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Care Provided by Stones Place

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1120 – £1640

These prices are only a guideline, please contact Stones Place to find out the exact price for your requirements.

Contact Stones Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Stones Place to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in Charge

  • Emma Pickett (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (42)
  • Single Rooms with Ensuite Wet Room (42)

Stones Place Reviews (73)

9.9

Stones Place has a Review Score of 9.9 (9.869) out of 10, based on 19 reviews in the last 2 years.
Over all time Stones Place has 73 reviews.

Overall Experience
  • 68
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Date Published
  • 73
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Reviewer Connection to Stones Place
  • 32
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Total of 73, showing 41-60
Review from Steve B (Son of Resident) published on 17 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we'd like to go on record to sincerely thank all of the staff at Stones Place care home, for their prompt, courteous and professional response when my mother was taken ill at the care home earlier this week. A rapid assessment of her situation and the immediate call for paramedic assistance
resulted in a quick transfer to hospital for emergency and life-saving treatment. Thankfully, she has since made a steady recovery and is now comfortably settled back into the environment which she now regards as her home and where she's safe and very well cared for. Also, thank you to all her fellow residents who have since offered their best wishes both to Mum and family members, which reflects the real sense of community that is at the heart of Stones Place.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for taking the time to submit a review for Stones Place. I am so pleased that we were able to get your mother the emergency treatment that she needed. It’s lovely to have her back in the home and I hope that her recovery continues. It is always lovely to read that others sense the community feel of Stones Place as it really is something that we take pride in and I think that it reflects our values that we all live and work to.
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Review from Allison C (Daughter of Resident) published on 16 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad moved to Stones Place from another care home as we were concerned about the care he was receiving. The first time I went to see Stones Place and met the manager I knew there was something very special about this care home. The residents were clearly very happy to be there and all of the staff
were also very happy. The relationships between the residents and staff were like a big family looking after each other. Dad had a bad fall before he moved to Stones Place but he is now walking again. I believe this is down to the care he has received. Dad is calmer and happier than I have seen him in a long while. The efficiency of all the staff and the attention given to my Dad is just amazing. They have also been available for me during and since the move from the previous care home. I no longer have to worry about the safety and care of my Dad. A very big thank you from both of us to all staff. You are all amazing.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you so much for your kind response. As a home, we really do strive to create a homely and caring atmosphere and I am so happy to see that this is felt by you when you visit. All staff that work at Stones Place work to MHA Values and I think that this is reflected in the quality of the care that is given and the way that it is tailored to the individual’s needs. Your Dad is a very welcome addition to the home and has settled in with ease; he’s an absolute pleasure to be around.
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Review from J C (Friend of Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited an elderly resident for over 10 years and I have nothing but the highest praise for the staff of Stones Place. Their patience, compassion and professionalism is second to none.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for your kind words; I will ensure that they are passed onto the team here at Stones Place. It really was our pleasure to have looked after your friend for such a long time. Please do come and see us in the future.
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Review from J F (Daughter of Resident) published on 27 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, well-kept premises. Friendly, welcoming staff that are always keen to help. Good choice of food which is well cooked. Treats to look forward like visits to the seaside. Ample activities to keep residents busy.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for you kind review of Stones Place; it’s always a pleasure to read good feedback and know that the team at Stones Place are providing a good service to our residents and their families and friends. We really did enjoy the trip to the seaside.
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Review from Lesley A (Niece of Resident) published on 3 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so glad that our aunt chose this care home, where she lived happily for more than 3 years. Dignity, respect, and 'unfailingly kind' were her main reasons. This she received throughout with the care adapting to her changing needs. The staff are exceptional; always kind, friendly and respectful,
with endless patience. Nothing is too much trouble. Residents are all treated individually, and have personal relationships with all staff, including catering and maintenance, adding to the homely feeling. Communication with us, living at some distance, was always good and we were welcomed at all times, even when they were busy. We will miss calling in and the homemade meals, which were excellent! Everything was superb, but I wish I could give double stars for the staff.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for you kind review; I have shared this with the staff team and they all send their best wishes to you and your family, especially your Aunt who we do miss dreadfully. Here at Stones Place we instil the values of MHA in all that we do and I think that this is reflected in the way the team are able to adapt and support our residents and their families through their difficult times and embrace the good ones. You are always welcome to pop in and see us when you are visiting Lincoln - it would be lovely to see you.
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Review from Peter H (Son of Resident) published on 29 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stones Place is outstanding. The staff I have dealt with from the start have been professional and caring, they make residents and visitors feel welcome. They provide an excellent balance of support and care with respect for individual preferences. The home provides a high quality environment with nicely
decorated rooms and pleasant gardens.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for your feedback; I am so happy that you have had such a positive experience at Stones Place as this is what we strive to achieve. As a team we work to the Values of MHA and I believe that this is reflected by the way that the residents, visitors and staff are cared for in the home.
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Review from J S (Friend of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a well managed residential home, with a friendly, caring atmosphere and if it is necessary I would choose to come here myself. There is help given in settling in with many activities if one wishes but privacy if desired. Visitors are made very welcome and it is pleasant to sit outside in the
garden.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for taking the time to review Stones Place; it is so reassuring when we receive such lovely comments about the home, the team and the care that we deliver. I am happy to know that you have always felt welcomed and have enjoyed your visits to our home.
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Review from Jane R (Daughter of Resident) published on 1 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into Stones Place following a four-week stay in hospital. Staff at the home couldn't have been more welcoming or helpful and it was so nice to see her comfortable after our experiences of the previous weeks. When Mum first arrived, we were unsure of her next steps (going home, sheltered
accommodation or staying where she was) and in the end, she moved on to another care home which was better able to meet her needs, but the staff were at our side every step of the way in supporting that difficult decision. Mum was with them for only three weeks but in that time she blossomed, regained her confidence and was ready for that next move. I really can't recommend Stones Place highly enough.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for your kind review; it is so good to hear that you have felt supported by the team at Stones Place, through what was a difficult time and that the outcome of some difficult conversations was a positive one.
Here at Stones Place, we live by the MHA values and I think that this was reflected in the open and honest conversations that we have had when discussing the care needs of your mother and whether Stones Place was the appropriate place for her needs to be met. It was an absolute pleasure to have your mother stay with us for the short time that she was with us and I wish you both all the very best in the future.
Please do pop in and see us if you are in the area.
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Review from Josephine B (Friend of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Has a pleasant atmosphere in the home. Carers are very welcoming and helpful.
Menu always has a good choice and variety displayed.
Management appears very good.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for your review. It is so nice to receive such positive feedback on our home and the staff that work here. I am happy to know that we continue to maintain a pleasant atmosphere and that we are welcoming to all that enter our home. All staff at Stones Place work to the values of MHA and I feel that this is reflected in the high standards of care and quality that we provide. As the Home Manager, I operate an open door policy and I will always make myself available to visitors to the home.
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Review from Sue M (Daughter of Resident) published on 13 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the Care our Mother has received at Stones Place care home.
Our mother has been a resident for nearly five years after initially going in for respite care after a fall and deciding to stay.
The home is spotlessly clean, warm and welcoming.
Staff are kind and friendly
and show empathy with the Residents.
There are a lot of interesting activities organised for Residents who wish to get involved, but also no pressure if this is not what the Resident wishes.
In the Summer the garden is lovely and links to the dining room to sit out with a coffee and chat.
Our mother always says she feels very safe and happy living there, you cannot wish for any more than this.
We are very fortunate to have found Stones Place.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for such a lovely review, it is so nice to know that you feel happy and confident that your mother is safe and well looked after. Stones Place staff work to the Values of MHA and I believe that this is reflected in the way that our residents are cared for. We are making progress with the gardens and will have a sensory garden with seating for the residents later on in the year which we are really very excited about. As fortunate that you feel that you found Stones Place, we also feel fortunate that yourself and your mother chose us to be her home.
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Review from Margaret S (Friend of Resident) published on 13 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited friends who have been residents in Stones Place over several years and have always found the staff welcoming and helpful.
My friends have reported excellent care and in the last month particularly I have heard how good the food is and how varied the activities offered are. I understand
the carers have made every effort to provide solutions for the residents' individual problems and needs.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for taking the time to review Stones Place. It is always nice to have feedback from our visitors when they have been to the home, and especially nice to receive such lovely compliments from someone that has been visiting the home for several years. The care team really are very dedicated to the residents and understand the value of person-centred care which reflects in the way that the people that live at Stones Place are looked after. Visitors are able to have their meals at Stones Place, so if in the future you would like to try some of our lovely food for yourself please speak with a member of the team and we will be happy to organise this for you.
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Review from Jackie C (Daughter of Resident) published on 4 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Stones Place enough. My mother has been a resident for 2 years and I am confident she couldn't be in a more loving and supportive environment. The meals are first class, I visit regularly for lunch with my mum and I find the experience more like taking her to a restaurant than eating
in a care home. Attention to detail is evident in all areas of the home. Thank you to all the amazing, caring and loving staff at Stones Place.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for your very kind comments about Stones Place and the wonderful team that work here. I am so pleased that you find the dining room experience here so relaxed and enjoyable; I think that the ambiance in the dining room during mealtimes is so important as a nice atmosphere promotes conversations and friendships. I think that the care staff changing into their ”whites” gives that extra touch and can make it feel more like dining out. We like to encourage family and friends to have a meal with their loved ones as we appreciate that it is not always possible to be able to take them out and this is the next best thing. We also have a small lounge with a dining table that can be set up so that families can have a more personal dining experience should they wish to.
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Review from Margaret I (Respite Resident) published on 16 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having worked at Stones Place as a volunteer for almost 20 years, I am temporarily receiving care after breaking my hip. The genuine consideration and care by all staff members is exceptional. Food and comfort first class. Hope to soon get back to volunteering here. It will be a pleasure.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you so much for taking the time to review Stones Place. Your continued support volunteering over the years is very much appreciated, so it was really lovely and a great pleasure to be asked to care for you for a little while, following your recent operation. Your kind comments about the care you’ve received mean so much and it’s wonderful to hear that you enjoyed your time here. We all wish you a speedy recovery and look forward to seeing you back in your volunteer role very soon.
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Review from C L (Daughter-in-law of Resident) published on 29 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law had a fall in her bathroom; she doesn't know how but one minute she was standing the next she was on the floor behind the closed door. We were on holiday abroad. This staff managed to squeeze into the bathroom to be with her and wait while paramedics arrived.
She tells how comforted
she was by their presence. Another member of staff went with her to hospital and stayed to bring her back home, Mum says she could not have been better looked after and we were very grateful for them going the extra mile in our absence. This is typical of the standard of care she receives at Stones Place.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for taking the time to complete a review of Stones Place.
I am so pleased that the staff were able to support your Mother-in-law, when she needed them most and of course we are happy that their quick response ensured that she received the medical attention that she required in a timely manner and that she was able to return home to us.
I see that you feel that the activities in the home are satisfactory. If you would like to discuss this further, please do come and see me as I am sure that if we could discuss this we can offer more to your Mother-in-law as I am aware that she does not like to be involved in the group activities that take place in the home. Our Activities Coordinator is very accommodating and is always open to new ideas on things that we can do to enhance the lives of our residents.
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Review from E B (Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to the care home on respite care.
As time went on, I could not look after myself and was accepted as a resident. The standard of care is superb and the staff always helpful and quick to respond to the buzzer when needed.
I was recommended to Stones Place by a friend. It is the right place for
me.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for taking the time to complete a review for Stones Place; we are very happy that this is the home that you chose to stay in and we are always very happy to receive feedback. This lets us know what we are getting right, and equally if there is something that we may improve upon.
As a resident at Stones Place you are able to speak to myself or any other members of the team with any concerns/compliments that you may have.
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Review from J H (Resident) assisted by family/friend published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and considerate of needs, both physically and emotionally.
All staff are extremely kind, caring and compassionate.
Choice of food is excellent and my room is clean, comfortable and well fitted out. Ensuite facilities.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for taking the time to review Stones Place. I am so pleased that we were able to accommodate you when you needed us, and it is lovely to know that you enjoyed your stay. The team here at Stones Place strive to ensure that we make everybody that lives here feel valued whether they are a permanent resident or staying with us for respite. We look forward to seeing you again soon.
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Review from Margaret F (Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at Stones Place in July this year (2018) was most satisfactory. The staff were helpful, encouraging and supportive. My stay at Stones Place is helping my overall recovery from a hip replacement. I am keeping in touch with the staff and residents through the knit and knatter group.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for your review. It is always a pleasure to see you when you visit the home, and it was an even greater pleasure to be able to accommodate you following your recent operation. To know that we are able to aid peoples' recovery is wonderful and I am happy to know that we deliver such a good service to you. We look forward to seeing you at Knit and Knatter each week.
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Review from J D (Daughter of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An atmosphere of peaceful calm greets you as soon as you enter Stones Place. This loving welcome, the kindliness of staff and friendliness of residents have all contributed to my mother's transition from our home to her making Stones Place her new home. We have been impressed by the commitment to meeting
her needs as an individual within a Christian context.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for submitting your review of Stones Place. It is wonderful to receive such lovely feedback. Your Mother is indeed a well respected and valued addition to Stones Place and I am pleased that her transition into becoming a permanent resident with us has been a smooth one.
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Review from Michelle L (Daughter of Resident) published on 11 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care home, the staff all go that extra mile, nothing is too much trouble. Everywhere is immaculate, the food amazing and the care given is second to none. Would highly recommend.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for taking the time to review Stones Place. I am so pleased that we were able to accommodate your father when he was in need of some respite care. It is always nice for the team to receive feedback and for us to know that our residents and families are happy with the service that we provide.
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Review from A G (Daughter of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always cheerful and have respect for the residents and family. The staff are quick to notice when my mother is not feeling well and take appropriate action. My mother enjoys the activities on offer and is very happy with the meals. The staff work hard to meet all the demands of the residents
and manage to create a very relaxed atmosphere. My mother us happy here and I enjoy visiting her.
Reply from Emma Pickett, Home Manager at Stones PlaceThank you for your review of Stones Place. Feedback is so important to us as it lets us know what we are getting right and anything that we may need to improve. We work hard at ensuring that all residents at Stones Place are cared for, using a person-centred approach and in doing this, I think that the Staff Team know them so well, that they are able to pick up on any changes, that will then prompt us to seek interventions. I am also happy that you find Stones Place such a calm and welcoming home, and we enjoy seeing all of the visitors that come to see us and their loved ones.
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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Stones Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for Stones Place is calculated as follows: ( (203 Excellents x 5) + (24 Goods x 4) ) ÷ 227 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Stones Place is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (1)

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Emma Pickett

Job Title: Home Manager Joined: 2025

Emma Pickett is the registered home manager at Stones Place

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