Description of care and services (including food) covered by fee
Fees we will provide:
• your room and accommodation
• heating and lighting
• care and support from staff to help you with any difficulties you may have in daily living, as recorded and agreed on your plan of care
• three main meals each day, with mid-morning, mid-afternoon and late-night drinks and snacks all being available
• Private telephone with dedicated number included in the fees (also transfer your existing home number), which includes all calls excluding premium rate numbers and calls outside of the UK
• laundry undertaken on the premises, except dry cleaning (this can be arranged at cost)
• Visiting chiropodist – 6 weekly visits
• access to, and use of, the aids and appliances available in the home, which are used to meet individual needs such as hoist, lift, occasional use of wheelchairs.
Additional services (including food and equipment) to be paid for over and above those included in the fees
The fees do not include:
• the cost of any daily papers and similar items that may wish to be purchased
• hairdressing charges if you use the service of the hairdresser who comes to the home
• medical requisites (other than medication by prescription), clothing, toiletries and other items of a luxury or personal nature.
• costs of special outings and events, e.g. holidays or theatre trips, which may be organised for residents or to which you are invited
• any health services that decided to purchase privately or that are not covered by the normal national health services to which your entitled such as dentistry, opticians, etc.
• travel costs if for example you decide to use public or private transport for social reasons, making visits etc.
• the costs of any additional aids and appliances that one may seek to purchase for your own comfort and that are additional to that to which you are entitled from health and social services.
These prices are only a guideline, please contact Westerley Christian Care Home to find out the exact price for your requirements.
Visitors welcome any time and an appointment is no necessary, however if visitors would like to have a meal during their stay recommend that they call and book this in advance.
There is parking available on the homes grounds that visitors welcome to use, if no spaces are available then there is adequate parking on the road outside.
Westerley Christian Care Home has a Review Score of 8.7 (8.710) out of 10, based on 5 reviews in the last 2 years.
Over all time Westerley Christian Care Home has 50 reviews.
Dear Joan, many thanks for your kind review. I am so pleased you enjoyed your stay with us and hope your recovery is going well.
Many thanks for your kind review, we always endeavour to keep everyone informed as much as possible and it is good to know this is being achieved. We also pride ourselves on our homely atmosphere and I am pleased this has been portrayed in the short time your Mum has been with us.
Many thanks for your kind words and I am pleased that you were very happy with the service we provide.
Dear Denis, I am so glad that you are happy with your Uncle's care and thank you for your kind words. At LWPHomes we endeavor to create a homely, Christian atmosphere supported by quality staff and I am pleased to hear that this is the case.
Dear Shirley, thank you for your review, it is greatly appreciated.
Dear K E, thank you for your lovely comments. LWP Homes tries to create a homely atmosphere in our homes and are pleased to hear that our aims are evident within our services.
Dear June, many thanks for your lovely review, I am so pleased you and your mother are happy with our home. It is always nice to receive recognition for the work we do and for that we are grateful.
Dear H H, We thank you for your comments, they are very important in ensuring our homes deliver the very best care and support. I am pleased to hear your Aunt's transition was a smooth one and will pass on your comments to the home.
Dear Donna, many thanks for your review and kind words. We understand the impact these decisions have on residents and their families, and we try our best to ensure the transition is a positive one for all concerned. I am so pleased both you and your Grandma are happy with our home.
Dear Judith, we are so pleased that your mother and father have settled in so well and appreciate your kind words about our home and staff.
My mother has always spoken highly of her time in Westerley. Kind, chatty staff and good food are often mentioned. As a result of my mother's needs, she is now staying at Westerley on a permanent basis and has been there a week and is settling in well. The staff have been very helpful ensuring that her room is made as homely as possible.
Thank you to all the staff.
The Review Score of 8.7 (8.710) out of 10 for Westerley Christian Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Category OP
There are no team members posted.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westerley Christian Care Home to verify any information. View our terms and conditions. Westerley Christian Care Home has an Enhanced Service - more info.