Westerley Christian Care Home

The Broadway, Woodhall Spa LN10 6SQ
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8.7 50 Reviews
  • Westerley Christian Care Home, Woodhall Spa
Westerley Woodhall had a major refurbishment in March 2024, adding three additional rooms, each equipped with en-suite bathrooms with showers and finished to an exceptional standard.

The Broadway, Woodhall Spa is home to Westerley Christian Care Home. Woodhall Spa is a large village located on the Southern edge of the Lincolnshire Wolds. It is built in and surrounded by trees which shelter it from East coast winds. Woodhall Spa is midway between Lincoln, with its old Cathedral, Roman ruins and modern shopping centre and Boston, an attractive market town. Skegness and the East Coast are only a short journey away.

Residents are actively encouraged to pursue their own hobbies and interests, both within the home and locally. Residents are encouraged to share in daily family prayers, where possible, but this is not obligatory. Prayers are held each weekday in the mornings and Holy Communion is celebrated monthly.

All rooms are fitted with a call bell and are equipped to recognised standards for residents living with a disability. Residents rooms come with telephones included in the fees and all rooms are equipped with a TV aerial socket and broadband ports, in addition to Wi-Fi available around the home.

Accommodation is provided in single en-suite rooms, however there are 2 double room available for married couples. Residents rooms are located on the ground, first and second floors, all accessible by passenger lift. Westerley provides a spacious dining room and two lounges, one of which has television facilities, and is fitted with a loop system for those with hearing difficulties. The other is a sun lounge, which has a southerly aspect and views over the gardens.

Residents can enjoy the extensive, sheltered gardens, offering the opportunity for relaxation and lawn games.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £951 – £963
  • Self-Funded Residential Dementia Care: £1044 – £1053
  • RESPITE Self-Funded Residential Care: £951 – £963
  • RESPITE Self-Funded Residential Dementia Care: £1044 – £1053

Description of care and services (including food) covered by fee


Fees we will provide:


•   your room and accommodation
•   heating and lighting
•   care and support from staff to help you with any difficulties you may have in daily living, as recorded and agreed on your plan of care
•   three main meals each day, with mid-morning, mid-afternoon and late-night drinks and snacks all being available
•   Private telephone with dedicated number included in the fees (also transfer your existing home number), which includes all calls excluding premium rate numbers and calls outside of the UK
•   laundry undertaken on the premises, except dry cleaning (this can be arranged at cost)
•   Visiting chiropodist – 6 weekly visits
•   access to, and use of, the aids and appliances available in the home, which are used to meet individual needs such as hoist, lift, occasional use of wheelchairs.


Additional services (including food and equipment) to be paid for over and above those included in the fees


The fees do not include:


•   the cost of any daily papers and similar items that may wish to be purchased
•   hairdressing charges if you use the service of the hairdresser who comes to the home
•   medical requisites (other than medication by prescription), clothing, toiletries and other items of a luxury or personal nature.
•   costs of special outings and events, e.g. holidays or theatre trips, which may be organised for residents or to which you are invited
•   any health services that decided to purchase privately or that are not covered by the normal national health services to which your entitled such as dentistry, opticians, etc.
•   travel costs if for example you decide to use public or private transport for social reasons, making visits etc.
•   the costs of any additional aids and appliances that one may seek to purchase for your own comfort and that are additional to that to which you are entitled from health and social services.

These prices are only a guideline, please contact Westerley Christian Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Emily Rennie (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (1)

Visiting

  • Visitors welcome any time and an appointment is no necessary, however if visitors would like to have a meal during their stay recommend that they call and book this in advance.

Parking

  • There is parking available on the homes grounds that visitors welcome to use, if no spaces are available then there is adequate parking on the road outside.

Westerley Christian Care Home Reviews (50)

8.7

Westerley Christian Care Home has a Review Score of 8.7 (8.710) out of 10, based on 5 reviews in the last 2 years.
Over all time Westerley Christian Care Home has 50 reviews.

Overall Experience
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Reviewer Connection to Westerley Christian Care Home
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Review from Peter H (Nephew of Resident) published on 17 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After searching for a suitable home for my Uncle, I found Westerley on the Broadway, Woodhall Spa. It is a magnificent establishment which I recognised as being the best care home in the country! The staff are friendly and helpful and nothing is too much trouble for them. Recently my Uncle celebrated
his 100th birthday and the staff laid on a party for 50 friends and family. He couldn't have hoped for more. I would have no hesitation to anyone in a similar position of recommending Westerley as a home. It feels more akin to a hotel than an institution! The rooms are en-suite and lounges are generous. Visitors are treated just as well as residents.
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Review from Deborah H (Relative of Resident) published on 17 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle recently celebrated his 100 years. The family asked if we could arrange a party at the home. A room was set aside, decorated and prepared for 45 guests. We requested a buffet and birthday cake and an amazing spread was produced. The staff were helpful and friendly throughout the afternoon.
All the family were welcomed and an enjoyable time was had by all - especially the centurion.
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Review from David F (Son of Resident) published on 18 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Westerley with a broken leg and from the moment she moved there until now, she has been treated with the utmost care and consideration. The staff are wonderful, so helpful and friendly and no task is too much trouble for them. The food is of a very high standard and cleanliness
is second to none. All in all, I cannot speak too highly of Westerley.
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Review from Sheila F (Daughter-in-law of Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, tidy and well maintained beautiful care home. Staff are always polite, kind and cheerful. Always eager to help residents and visitors - nothing is too much trouble. Food is marvellous so I am told and I have to say when visiting, what I have seen, looks extremely tasty and appetising! It is all
homemade and good choices are available with lovely freshly baked cakes and puds.
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Review from Helen M (Daughter of Resident) published on 17 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care my mother received was exemplary. The staff not only made every effort to meet her physical needs to ensure her comfort, they also provided emotional support and reassurance. She was treated with dignity and respect. My family and I were always made very welcome when visiting the home.
Information regarding my mothers well being was always shared in a professional, confidential and supportive way. My mother was encouraged and supported to participate in a variety of activities of her choice and provision was made for her spiritual well-being in this caring, faith filled environment.
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Review from Sue L (Granddaughter of Resident) published on 6 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma was taken care of extremely well. All the staff were very polite, friendly and attentive to Grandma's needs. I would not hesitate in recommending Westerley.
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Review from Joan S (Nephew of Resident) published on 8 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westerley Christian Care Home is an excellent care home that puts the individual resident at the front of its thoughts. My aunties year at Westerley Christian Care Home was very pleasant. She enjoys the activities especially the trips for fish and chips and the visits by the girls to play bowls. The
atmosphere is relaxed and she was able to make fiends and spend time relaxing with them in the conservatory. I thought the staff were very good in their care of her and other residents. Overall an exceptional care home to be well recommended.
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Review from Robert S (Resident) published on 10 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was made welcome by friendly staff. My room is clean, cheerful and secure. The choice of food is very good. The staff most helpful at all times. Medication given on time. Laundry excellent.
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Review from Pam L (Niece of Resident) published on 4 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I traveled with my Aunt of 93 to see her sister who is a resident of Westerley for her 100th Birthday. We had a very welcoming atmosphere at Westerley, from what my husband and I saw of the care home they are wonderful with their care and attention to the residents. They are very attentive and make
sure all the residents feel involved. I would not hesitate to put a member of the family in Westerley.
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Review from Alison D (Daughter of Resident) published on 3 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Westerley for two weeks respite care following a short spell in hospital. Everyone has been so kind and attentive to mum, and to me. She is now fully recovered mainly thanks to the excellent care given by everyone at Westerley. I would have no hesitation bringing mum back in the future.
Thank you so much!
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Current Review Score: 8.7 (8.710)

Overview of Review Score

The Review Score of 8.7 (8.710) out of 10 for Westerley Christian Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.475 for Westerley Christian Care Home is calculated as follows: ( (34 Excellents x 5) + (19 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 59 Ratings = 4.475
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.235 Points relating to the number of positive Reviews for Westerley Christian Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 5 Positive Reviews ÷ 6.8 = 0.735
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Aug 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

9 Bed Vacancies

Posted: 13 Aug 2025

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Awards / Recognitions (3)

Meet the Team (0)

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