Westfield Care & Nursing Home

During the pandemic, every precaution has been taken for residents care, and communication with relatives has been exemplary.

My husband has now been at Westfield Care & Nursing Home for twelve weeks. I’m extremely pleased with the care that he is receiving after the traumatic time that we both experienced prior to him moving there full time. The staff are very caring and kind to him and I’m so pleased that he is being looked after so well. The staff have also been very supportive and understanding to my feelings during our transition.The home is well kept, very clean and has a lovely homely atmosphere.

In these difficult times, when we are not able to see our loved ones, I know our mum/nan is getting the best care from the lovely staff at the home. The staff constantly give support to our mum/nan and to family, nothing is ever too much trouble. Thank you for allowing me to be able to sleep at night, knowing my mum is safe.

Compassion is always taken with situations, and during the last year with covid, we have been so impressed at how they have kept us informed and kept everyone so safe.

My brother has received excellent care from Westfield Car Home. He has complex medical needs, and all the staff at Westfield give him excellent care. Just as important, they give him love too. The care and love they have given him during the pandemic have been above and beyond, wouldn’t hesitate to recommend this home and the staff.

My mother moved into Westfield in October 2015 and since then her care has been wonderful. Every member of staff is friendly, helpful and very professional. I can always ring to check on her, necessary during long COVID lockdown, and when I can visit, it is in a very safe environment. The home is always clean and tidy and residents and staff all appear happy. My parents chose to move here together, and I believe they made the best choice possible.

A lovely bunch of people who show great care to both residents and their families. They always try to help where they can and provide the best possible intereactions between residents and families. Very helpful in any communications.

Nothing is ever too much trouble, always friendly and welcoming.

I would like to say how happy we are as a family with the way Westfield House is looking after one of our family. Being looked after so well is a load of our minds. The home is mostly happy and clean in fact the cleaners are a wonderful part of this home.

I visit 6 days per week and have never had any worries about her treatment and supervision there.

A well managed, excellent establishment.

The chefs and assistants are pleasant. The dishes are well presented and delicious.

My brother has been a resident at Westfield Care Home for some time and is really happy here. He has a good group of friends and they are all kept busy with outings and activities. The staff really are so kind and caring, from the Receptionist, who is super helpful and nothing is too much trouble, to a lovely member of staff whose regular communication when my brother was poorly was so reassuring and of course all the amazing care team, especially one particular member of staff. The catering and maintenance team are kind and friendly and I see them engaging with all the residents. I agree that the meals look good, my brother was well supported on a diet and is encouraged to make healthy choices. It’s a happy place and I enjoy visiting my brother there.

My stepfather has been in the home since March 2018 and during his stay, I have had no issues or concerns whatsoever. I normally visit once a week and always see plenty of staff, carers and cleaners, who are always friendly. The meals I have seen served look lovely and there are always plenty of activities going on.

I am happy. Very well looked after. Lots of activities.

I am very happy here. It's a lovely nice place.

My sister is being given care to a high standard. All staff are helpful and polite. I feel very happy with her care.

I am very pleased with the care of my sister in law. All staff have been very helpful and informative regarding this matter.

My father in law has settled in very nicely after a very difficult period at another care home following a deterioration in his dementia. He is cared for well and enjoys the food. He has a good rapport with the staff and is well dressed. The environment is very safe and he has participated in some of the activities. Overall we are very pleased with his care.

Dad always appears clean and shaved on my visits. The staff are always helpful and engage in conversation. Dad thinks the staff do a good job and find the home "homely". Communication is excellent and I am always informed of situations and things pertaining to my father.