Willan House

Stainfield, near Wragby, Market Rasen LN8 5JL
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9.6 41 Reviews
  • Willan House, Market Rasen
Willan House is a small independent residential care home. Owner managed it is located within scenic surroundings that are ideal for achieving a satisfying and relaxing lifestyle while having round the clock access to skilled care workers. The home has strong community links and aims to be a 'big family house' in terms of atmosphere. Care Staff are skilled in meeting specialist needs, including dementia and end-of-life care.

There are numerous activities to enjoy as part of home life, with both short and long-term stays welcome. Rooms are predominately single occupancy with two available for possible use as a twin or shared. The team want each individual to feel satisfied and encourage them to personalise their own rooms. The in-house chef uses fresh ingredients to produce meals that are tasty, nutritious and enjoyable.

Holders of a Platinum award from the nationally recognised "Gold Standard Framework for Care Homes', Willan House has also been one of the Top Twenty Care Homes in the East Midlands in 2017, 2019 and again in 2020.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1095 – £1300
  • Self-Funded Residential Dementia Care: £1095 – £1300
  • RESPITE Self-Funded Residential Care: £1100 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1300

Please contact the home for details

These prices are only a guideline, please contact Willan House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Willan House (Stainfield) Ltd

Person in charge

  • Christine Shiers (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are asked to avoid lunch times unless joining for a meal or helping with someone's meal.

Parking

  • Car park in front of building

Willan House Reviews (41)

Total of 41, showing 41-41
9.6

Willan House has a Review Score of 9.6 (9.572) out of 10, based on 6 reviews in the last 2 years. Over all time Willan House has 41 reviews.

Overall Experience

  • 37
  • 4
  • 0
  • 0
  • 0

Date Published

41
4
5
6
35

Review from Sheila S (Daughter of Resident) published on 4 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the 24/7 care provided for my father who has been a resident at Willan House since April 2012. Although my father has been bedridden since August 2012 due to a stroke they always provided a lovely Birthday celebration for him and when relatives visit from afar they are always welcomed
and provide them with refreshments.


We don't have a set routine for visiting my father but whenever we go we are always welcomed and given an update as to how he is.


The best way to describe Willan House is it is like a family home, lovely staff who have the residents care as their uttermost importance.


They also have wonderful cooks who produce home-cooked meals every day.


There are activities every day for those who want to/are able to join in. Some of the things the residents make are amazing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.572)

Overview of Review Score

The Review Score of 9.6 (9.572) out of 10 for Willan House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Willan House is calculated as follows: ( (69 Excellents x 5) + (2 Goods x 4) ) ÷ 71 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Willan House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (4)

Meet the Team (1)

No image found

Christine Shiers

Job Title: Manager

Joined: 2004

Owner Manager since 2004 Christine has a background in nursing and healthcare.

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