The staff are so caring, patient, have an excellent rapport with the residentsPhilip E(Husband of Resident/Service User)
I cannot speak too highly of the staff and management of the homePhilip E(Husband of Resident/Service User)
All the staff I have met have been lovely and my relative is very happy there.Linda C(Niece of Resident/Service User)
The staff are so caring, patient, have an excellent rapport with the residentsPhilip E(Husband of Resident/Service User)
I cannot speak too highly of the staff and management of the homePhilip E(Husband of Resident/Service User)
All the staff I have met have been lovely and my relative is very happy there.Linda C(Niece of Resident/Service User)
Willan House is a small independent residential care home. Owner managed it is located within scenic surroundings that are ideal for achieving a satisfying and relaxing lifestyle while having round the clock access to skilled care workers. The home has strong community links and aims to be a 'big family house' in terms of atmosphere. Care Staff are skilled in meeting specialist needs, including dementia and end-of-life care.
There are numerous...
Willan House is a small independent residential care home. Owner managed it is located within scenic surroundings that are ideal for achieving a satisfying and relaxing lifestyle while having round the clock access to skilled care workers. The home has strong community links and aims to be a 'big family house' in terms of atmosphere. Care Staff are skilled in meeting specialist needs, including dementia and end-of-life care.
There are numerous activities to enjoy as part of home life, with both short and long-term stays welcome. Rooms are predominately single occupancy with two available for possible use as a twin or shared. The team want each individual to feel satisfied and encourage them to personalise their own rooms. The in-house chef uses fresh ingredients to produce meals that are tasty, nutritious and enjoyable.
Holders of a Platinum award from the nationally recognised "Gold Standard Framework for Care Homes', Willan House has also been one of the Top Twenty Care Homes in the East Midlands in 2017, 2019 and again in 2020.
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Willan House has a Review Score of 9.6 (9.585) out of 10, based on 8 reviews in the last 2 years.
Over all time Willan House has 44 reviews.
I was encouraged to just "drop in"...
I was encouraged to just "drop in" whenever, no appointment and I must say I was very impressed. My husband settled in straight away and has never not wanted to go. The owner is wonderful - nothing is too much trouble. They do their utmost to be homely with all residents and day attendees. They exceed themselves and I cannot speak highly enough of them.
Thank you for this!
The quality of care by all staff is first class. The food is good and there are plenty of activities during the day.
The quality of care by all staff is first class. The food is good and there are plenty of activities during the day.
Very pleased with the 24/7 care provided for my father who has been a resident at Willan House since April 2012. Although my father has been bedridden since August 2012 due to a stroke they always provided a lovely Birthday celebration for him and when relatives visit from afar they are always...
Very pleased with the 24/7 care provided for my father who has been a resident at Willan House since April 2012. Although my father has been bedridden since August 2012 due to a stroke they always provided a lovely Birthday celebration for him and when relatives visit from afar they are always welcomed and provide them with refreshments.
We don't have a set routine for visiting my father but whenever we go we are always welcomed and given an update as to how he is.
The best way to describe Willan House is it is like a family home, lovely staff who have the residents care as their uttermost importance.
They also have wonderful cooks who produce home-cooked meals every day.
There are activities every day for those who want to/are able to join in. Some of the things the residents make are amazing.
My father receives excellent care at Willan House. He is a frail and elderly man, and so needs lots of assistance with mobility and personal care. The staff are always on hand to help him and have been consistently friendly and supportive. Because the care home is small, he knows all of the people...
My father receives excellent care at Willan House. He is a frail and elderly man, and so needs lots of assistance with mobility and personal care. The staff are always on hand to help him and have been consistently friendly and supportive. Because the care home is small, he knows all of the people who work there. And they know me by my first name too, so it all makes for a friendly and relaxed place for residents and visitors alike. The management of the home appears to be excellent too. Whenever I have had questions or concerns, the owners always have time to discuss my father's well-being in great detail.
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