
The staff are so caring, patient, have an excellent rapport with the residentsPhilip E(Husband of Resident/Service User)

I cannot speak too highly of the staff and management of the homePhilip E(Husband of Resident/Service User)

All the staff I have met have been lovely and my relative is very happy there.Linda C(Niece of Resident/Service User)

The staff are so caring, patient, have an excellent rapport with the residentsPhilip E(Husband of Resident/Service User)

I cannot speak too highly of the staff and management of the homePhilip E(Husband of Resident/Service User)

All the staff I have met have been lovely and my relative is very happy there.Linda C(Niece of Resident/Service User)

Willan House is a small independent residential care home. Owner managed it is located within scenic surroundings that are ideal for achieving a satisfying and relaxing lifestyle while having round the clock access to skilled care workers. The home has strong community links and aims to be a 'big family house' in terms of atmosphere. Care Staff are skilled in meeting specialist needs, including dementia and end-of-life care.
There are numerous...
Care Provided by Willan House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Stairlift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please contact the home for details
The price(s) shown are provided by the care home. Contact Willan House for full pricing details and T&Cs.
Contact Willan House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Willan House (Stainfield) Ltd
- Private Owned
Person in charge
- Christine Shiers (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (18)
Visiting
- Visitors are asked to avoid lunch times unless joining for a meal or helping with someone's meal.
Parking
- Car park in front of building
Willan House Reviews (42)
Willan House has a Review Score of 9.5 (9.522) out of 10, based on 6 reviews in the last 2 years.
Over all time Willan House has 42 reviews.
Very pleased with the 24/7 care provided for my father who has been a resident at Willan House since April 2012. Although my father has been bedridden since August 2012 due to a stroke they always provided a lovely Birthday celebration for him and when relatives visit from afar they are always welcomed and provide them with refreshments.
We don't have a set routine for visiting my father but whenever we go we are always welcomed and given an update as to how he is.
The best way to describe Willan House is it is like a family home, lovely staff who have the residents care as their uttermost importance.
They also have wonderful cooks who produce home-cooked meals every day.
There are activities every day for those who want to/are able to join in. Some of the things the residents make are amazing.
My father receives excellent care at Willan House. He is a frail and elderly man, and so needs lots of assistance with mobility and personal care. The staff are always on hand to help him and have been consistently friendly and supportive. Because the care home is small, he knows all of the people who work there. And they know me by my first name too, so it all makes for a friendly and relaxed place for residents and visitors alike. The management of the home appears to be excellent too. Whenever I have had questions or concerns, the owners always have time to discuss my father's well-being in great detail.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Willan House.
There are no upcoming events for Willan House.
Awards / Recognitions (4)
- 28 Feb 2020Recipient: Willan House
- 28 Feb 2019Recipient: Willan House
- 15 Feb 2019Recipient: Willan House
Accreditations
There are no accreditations posted yet for Willan House.
Meet the Team (1)

Owner Manager since 2004 Christine has a background in nursing and healthcare.
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