Parvale House

Rockingham Road, Kettering NN16 9JB

Group: Consensus Support

Person in charge: Eve Price (Service Manager)

Local Authority / Social Services: Northamptonshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 6 Service Users

Registered Care Categories*: Learning Disability • Mental Health Condition • Younger Adults

Specialist Care Categories: Autism/ASD • Bipolar/Manic Depression

Admission Information: Ages 18+.

Single Rooms: 6

Rooms with ensuite WC: 6

Facilities & Services: Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Minibus or other transport • Television point in own room

Latest Care Quality Commission* Report on Parvale House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 6.9 (maximum of 10) for Parvale House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Parvale House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.1 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.806 for Parvale House is calculated as follows: ( (58 Excellents x 5) + (14 Goods x 4) ) ÷ 72 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.125 Points relating to the number of positive Reviews for Parvale House is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 = 3.25 then divided by 2 = 1.625

    2. Target of 1.2 positive Reviews (6 registered maximum number of service users ÷ 5). 2 Reviews ÷ 1.2 Target Reached = 1 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.9 Parvale House has a Review Score of 6.9 (6.931) from 6 Reviews


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Parvale House?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Parvale House

  • Mother of Resident/Service User
    4
  • Resident / Service User
    2

The experience I have in the home is very rewarding because I have had all the help and support I've needed and I still do now. This is due to what I have suffered with in the past. Plus it is a very good place for achieving the goals you want to do and making you feel good about yourself and making you feel better as well.

How likely would you be to recommend Parvale House? Likely

Overall Standard

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Average Rating:   4.2 out of 5

I like living at Parvale House and I don't like telling off.

How likely would you be to recommend Parvale House? Extremely Likely

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Average Rating:   5 out of 5

Daughter has Prader Willi Syndrome and had been at another house for some five years. When she went there, her situation was indeed dire - not to say without any exaggeration, life threatening. She was unable to look after herself and the help she had was insufficient for her needs - there was little understanding of this condition. She is now a different person having been given the right care after years of struggling - such a joy to see.

How likely would you be to recommend Parvale House? Extremely Likely

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Average Rating:   5 out of 5

When your son or daughter reach the stage of needing an independent lifestyle to further their quality of life, Parvale House is as near a home from home environment that you could achieve. When staff change I can alter the dynamics of the house for a while, but staff are caring and sensible and seem chosen with care. When my daughter's room was decorated she was consulted on colour and curtain choice, so felt involved with the transformation. The staff put effort into finding suitable placements to enhance individual achievements. Concerns are dealt with professionally and carefully. Let your young person experience life to the full at Parvale House

How likely would you be to recommend Parvale House? Extremely Likely

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Average Rating:   5 out of 5

Having a child with PWS is a challenge and after years of trying to cope without help we were eventually introduced to Gretton Homes. This was thirty years ago, with Gretton's help and that of P.W.S.A UK over the years all our lives have been less stressful. We have peace of mind that our daughter is well cared for and is settled in her environment.

How likely would you be to recommend Parvale House? Extremely Likely

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Average Rating:   4.7 out of 5

Our daughter has been a resident for many years. Never had we had to lodge a complaint and any queries we have had over the years have always been dealt with in a very professional and caring way. We can always speak to any member of staff at anytime day or night, they are always there for us. They always go above and beyond their duty. We can visit anytime and are always met and welcomed in a friendly way. The change in our daughter over the years has been remarkable and we can't thank them enough for all their help and care over the years.

How likely would you be to recommend Parvale House? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2014

Top 20 Care Homes East Midlands 2014

Recipient: Parvale House

Date: Saturday 01 Feb 2014

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Parvale House