Pine Lodge

Motala Close, Corby NN18 9EJ
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5 Reviews
  • Pine Lodge, Corby
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Care Provided by Pine Lodge

Type of Service

    Residential Home
  • For a maximum of 8 Service Users

Primary Care Categories

  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care

Facilities

Good to Know

Group/Owner

Person in Charge

  • Jade Mason (Manager)

Local Authority / Social Services

Room Information

  • Single Rooms (8)
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Pine Lodge Reviews (5)

Over all time Pine Lodge has 5 reviews.

Overall Experience
  • 3
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  • 2
Date Published
  • 5
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  • 5
Reviewer Connection to Pine Lodge
  • 2
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from Karen C (Niece of Resident) published on 8 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was at Pine Lodge for a number of weeks before going to his forever home. He always appeared very well looked after. All the staff there very always very friendly and helpful. A very big thank you to all the staff for taking such good care of him.
Reply from Jade Mason, Manager at Pine LodgeThank You for your review, I will pass this over to all staff at Pine Lodge.
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Review from Rachel B (Mother of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pine Lodge is absolutely amazing, the staff are so friendly and helpful, they have been there for me through some really bad times, I would never want my daughter to go anywhere else, she loves everyone there, they do a lot of activities and take them out, best place ever 10 stars from me.
Reply from Jade Mason, Manager at Pine LodgeThank you for your feedback, I will pass this review over to the staff at Pine Lodge.
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Review from Annette H (Mother of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attends Pine Lodge for respite every month, he has autism and special needs, and he loves it there! He's always asking to go, the staff are kind, patient and friendly and he's always happy and safe, they make his stays fun and enjoyable and we can relax knowing he's well looked after, thank you,
Pine Lodge. You are a lifeline for us!
Reply from Jade Mason, Manager at Pine LodgeThank you so much for your kind words, we are so grateful for your feedback. I will hand this feedback over to the staff at Pine Lodge.
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Review from A N (Father of Resident) published on 22 December 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Very poor, one staff member, its her vocation to keep ringing up all the time with excuses, so in the end you go and collect your daughter and break the care down to 3 days max. This is not happening just once, it happens every time you access this service. It is supposed to be a break for parents but
that's not the case.
Reply from Jade Mason, Registered Manager at Pine LodgeThank you for taking the time to bring your experience to our attention. I am deeply sorry you feel this way and you have had a negative experience. Our aim is to provide the best possible care to those we support and it is something we take very seriously. I can provide assurance that your daughter appears to enjoy her time that she spends with us at Pine Lodge. Unfortunately due to issues outside of our control there are times when staff have a Duty of Care to contact yourselves or an alternative emergency contact if family member becomes unwell or requires assistance from other health care professionals and in turn this is why unfortunately some respite stays are shorter then expected. Once again, we are very sorry that you feel the experience did not meet your expectations.
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Review from Erin M (Resident) published on 31 August 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
Staff are rude!
It feels like jail.
All they care about is the money!
They are not very nice to my own staff. Well, to one of the managers, you know what, no one is perfect not even you honey!
Very poor service. Would highly not recommend.
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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jul 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Pine Lodge

What types of Care is Pine Lodge registered for?

Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Pine Lodge have?

There are 8 Single Rooms.

How far is Pine Lodge to the centre of Corby?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pine Lodge to verify any information. View our terms and conditions. Pine Lodge has an Basic Service - more info.