Templemore Care Home

Thank You

When my sister had a fall at home ,we as a family decided that it would be best for her to go into care. After a visit to Templemore we were so pleased that they were able to take her in within a week. The staff are all kind and caring and my sister has settled in very well. Her room is lovely and the whole place is nice and clean

A huge thank you to Salina, Natalie and the wider team for the care and support you've shown. We are incredibly grateful and would highly recommend Templemore.

Since the home has been taken over by new management the change in the care , atmosphere & general day to day running of the home has been extraordinary. My Nan has not had it easy since becoming a resident 18 months ago, however the care, love & support she has received recently has shown the incredible change .Unfortunately my nans needs have become increasingly difficult recently, however Nan has been massively supported & us as a family by both the care workers & the management team. We will be forever grateful for the support we're receiving.

Living proof of the phrase about a new broom.

As a family during his last days, staff treated us with great respect and compassion.

Mum was very at home in Templemore Care Home. She interacted with everything that went from singing to exercising and loved having a cuddle on pet day and donkey visits. Mum loved being with lots of other ladies and gents and had some good conversations on all sorts of subjects. She was very happy and all the staff were great and considerate of her needs - I think she was sad to leave as she asks where her friends are.

Satisfying in every respect.

I had a 14 night stay at Templemore in June this year and I have to say my experience was wonderful. The staff were wonderful and the management were always about if needed but I can assure you they need not be. The handover of staff was incredible and I have already asked if and when I need further respite can I go back.

Dad's experience in the home is excellent. We cannot fault anything at all and it gives the family peace of mind to know he is being really well looked after.

I highly recommend Templemore to anyone considering it.

Our mother has been happy at Templemore and has been well looked after. The staff are very friendly and always there if you need them. The outside gardens are lovely in the summer and seem to make the residents a little happier to see the sun. Also, the home is in a good central location.

My mother seems happy at Templemore. All the staff are caring, polite, cheerful and very helpful. The home's activities are varied, interesting and stimulating. Mum gets all the help and assistance required. She has been to BBQs, singing sessions, the recent jubilee celebrations all arranged by the activities coordinator, plus trips out for lunch. Her recent 90th birthday was celebrated by the staff with a lovely birthday cake. Food is adequate, tea in the afternoon needs improvement, not hot enough and biscuits are not on a plate, just bought in carers hand.

My grandmother is extremely settled and happy at Templemore. She looks really relaxed and well looked after when we visit her. Her physical and general well-being has really improved since coming to Templemore. We, as a family, are really pleased that she is there. The staff are always happy to help and kind.

My nan is very happy at Templemore. She has been in another home and seems to be much more positive about Templemore. She compliments staff and the care provided - which is positive praise from Nan.

Never in my life will I see how this home has gained a 'requires improvement'. My opinion is those assessing require the improvement. The staff are beyond caring in what they do and how they care. My mum has outstanding care and I am always reassured knowing how all the staff here at every level care for the residents. Thank you will never be enough, every one of you are amazing and even more so through the challenges you have faced with Covid. Thank you all so much.

Staff seem helpful, warm and caring. COVID restrictions have made visiting difficult but hopefully, that will change soon. My mother seems settled and contented, despite her confusion and seems to get on with all the carers.

My mum has been in Templemore for a year and a half now, it has been quite a journey with her but no matter what the carers and management have been wonderful. Her needs and wellbeing are paramount to the team, that is obvious, which gives me great comfort that my mum is in the best place. The pandemic has been a difficult time for many, however, I would like to say a special thank you to all the staff for their care and due diligence, my family and I are grateful for keeping my mum safe during this time.

I would like to highly commend and thank all the staff at Templemore for the wonderful care, affection and dedication they show to my father each and every day. During these very difficult days of Covid-19, lockdown and all that has meant for care workers and staff, our loved ones living in care homes and us, their families at home, Templemore have been even more of a lifeline than before. My father has been quite unwell throughout this period and although it was so very hard not being able to comfort and encourage him myself, I had no doubts whatsoever that all the staff, whatever their role, would do their utmost on my behalf. He is now improving and regaining some strength, but without the encouragement and perseverance of the staff, I do believe he would have just stayed in bed and given up. I very much look forward to the day I am able to go and visit whenever I wish and join in with everyone again, have a good old sing-a-long and a cup of tea. Thank you so very much!

I would like to commend the manager and all the staff at Templemore for keeping my Mother and other residents safe during the current pandemic. They have successfully managed the care of my Mother who has been in hospital twice with non-COVID related illnesses and has both times been integrated back into her home and has remained COVID-free. The staff have provided excellent care in difficult circumstances and have mine and the family's gratitude.