Search...

Thorndale

Towells Land, Malham Drive, Kettering, Northamptonshire NN16 9FW
Thorndale Logo
Jobs
Thorndale logo
The staff are absolute angelsDonna C(Granddaughter of Resident/Service User)
Thorndale, Kettering
Mum can't praise Thorndale enough, she said it's like living in a wonderful hotel.Heather P(Daughter of Resident/Service User)
Thorndale, Kettering
it is clear that she is being well looked after and that the staff genuinely care.Anne H-G(Daughter of Resident/Service User)
Thorndale, Kettering

Thorndale Care Home is a purpose-built residential care facility that can look after up to sixty elderly and frail residents, some of whom may have dementia or physical disabilities.

Care packages are regularly updated through the expertise of many skilled care professionals, with long-term solutions in mind that suit both residents and their families.

Loading travel time

Care Provided by Thorndale

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,328From £1,428
Residential Dementia CareFrom £1,399From £1,499

Contact Thorndale to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Heidi Brown (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Thorndale Reviews (59)

Submit a Review
9.9

Thorndale has a Review Score of 9.9 (9.897) out of 10, based on 19 reviews in the last 2 years. Over all time Thorndale has 59 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Thorndale
Loading...
Showing 59 reviews matching selected criteria
Review from Linda M (Respite Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

I have just spent one-week respite care at Thorndale Home in Kettering. It is one of the best experiences I have had in a long time. The staff, management and residents were fantastic, very friendly, made me feel at home. The food was very nice and enough of it. I am a big lady and could not fit into the bath as it was too narrow but the staff found a way to deal with my hygiene needs. I only have one complaint, I would have liked a clock on the wall in my room. The staff and management are a credit to Shaw Healthcare..

Reply from Heidi Brown, Home Manager at Thorndale

Thank you so much for leaving us this lovely review, the team will be touched by your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F G (Son of Resident) published on 25 January 2024 Submitted via Website
Overall Experience
Fantastic care, my dad came to Thorndale from another home where he was down, unhappy and losing weight owing to the poor quality food. Now at Thorndale, he is brighter, happier and putting weight back on.
The home is immaculate, the staff are kind and friendly and the management team are empathetic and supportive.

I cannot recommend Thorndale highly enough.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for leaving us this lovely review, it really means a lot to us. It is amazing to hear how much your dad has come on since living here with us and it is a privilege to be able to provide this care. Your kind words will be passed on to the rest of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dennis H (Son of Resident) published on 25 August 2023 Submitted via Website
Overall Experience
My 93-year-old mother had become frail and thus dependent on my wife and me; we could not cope so had to look for residential care in the North Northants area.
She had stayed at other homes in the area for respite care, but neither she nor we were entirely happy with them.
We had a list of about ten homes, and Thorndale was the fourth on the list. We went to view Thorndale and stopped looking there and then. Thorndale was head and shoulders above any other home that we’d been to visit.
My mother entered Thorndale and loves it. She seems much better physically and spiritually now that she is so well cared for.
Thorndale has a combination of happiness and efficiency that we have not seen elsewhere. In particular, the staff are warm and caring; just as important is that they get things done when needed; we only have to ask once, and it’s done by the next time we visit.

We are so pleased that my mother will enjoy the last years of her life safe and well cared for in Thorndale.

Reply from Heidi Brown, Home Manager at Thorndale

This is such a lovely review; thank you. We are so pleased to hear that both you and your mother are happy with the care provided here at Thorndale. Our team really do strive to achieve the best quality of care, and it resonates through reviews like yours. Your kind words will be passed on to the rest of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Michelle M (Daughter of Resident) published on 4 July 2023 Submitted via Website
Overall Experience

Thorndale is a lovely place, with very good staff. I am so relieved that my Mum is in such a good place. She settled in quite quickly, the staff all seem happy to be there and always speak gently to my Mum, who has dementia. I can tell that she is well looked after. I'm so grateful to the staff who work so hard.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for taking the time to leave us a review. We appreciate all of your kind comments about our service and our team, it really means a lot to us here at Thorndale.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Dorothy M (Sister of Resident) published on 18 June 2023 Submitted via Website
Overall Experience

My sister has been in Thorndale for over a year now, and she couldn’t be happier. She finds the staff all very nice. Caring, compassionate and nothing is too much trouble. My sister can be quite a fussy eater but she says the food is excellent. As someone who had never done crafts before she now enjoys doing them very much. Overall, she thinks the home is excellent, as do her relatives that visit.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for taking the time to write this wonderful review, we really appreciate it. Your kind words will be passed on to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew C (Son of Resident) published on 10 May 2023 Submitted via Website
Overall Experience

My mum has been in Thorndale now for just over twelve months. I know it is very difficult in a care home setting for everything to be 100% all of the time but I think overall I am very happy with the way things have gone. Of course, there have been one or two blips in that twelve months but I feel the staff, under the management partnership of the managers, do an excellent job in what can be a very trying and demanding environment. I know it can be very hard working with ageing residents, some of whom have dementia plus other physical ailments and feel that Thorndale does its best to ensure the safety and well-being of its residents. Well done, keep up the good work.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for taking the time to leave us a review, we really appreciate it. We are so pleased to hear that your mum has settled in well and that you feel happy and content of her care here. Your kind words will be passed on to our wonderful team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Melanie G (Daughter of Resident) published on 2 March 2023 Submitted via Review Postal Card
Overall Experience

Dad has lived at Thorndale for 3-4 years. In all that time, the care he has received has been amazing. The carers cannot do enough for him, even accompanying him to his wife's funeral. The rooms are basic but adequate and communication with family is excellent. Cannot praise the staff highly enough.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you so much for your kind comments. Our team strive to achieve the best care for all of our residents and we are so pleased to hear that you feel as though your dad has received this level of care. Your review will be passed on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S A (Daughter of Resident) published on 2 November 2022 Submitted via Website
Overall Experience

Mum stayed at Thorndale for respite care whilst her daughters were away on holiday. She was made very welcome and was impressed with the size of her room, the standard of cleanliness and the general positive feeling generated by the staff at Thorndale. She clearly enjoyed the choice of meals that were on offer and the care she received there which was of a consistently high standard. In particular, only having been able to have showers for a number of years, were the very bubble baths she was able to enjoy whilst there. This was the first time Mum had gone for respite care and after her experience this time she has no hesitation in wanting to stay there again, if needed. There was a wide range of activities on offer each day, and although she did not want to join in with these on this occasion, she was very surprised at how much there was to do there. Overall, it was a very happy experience for her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from P H (Granddaughter of Resident) published on 12 September 2022 Submitted via Website
Overall Experience

The most amazing, caring and kind home I have ever been to. Our grandma is loved and cared for to the highest standard. Thorndale is so clean as is every resident I have seen, when we visit, the rooms are just like being at Grandma's house, just beautiful. Keep up the caring and loving work, it's amazing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael C (Son of Resident) published on 1 June 2022 Submitted via Website
Overall Experience

Mum has been at Thorndale now for two months, following a stroke and dementia diagnosis. Up until this time we (her family) were looking after her 24/7 at home for over 6 months. The decision to search for a Care Home for her was heart wrenching but what was the only way forward really as we were all struggling. This decision was made easier when after recommendations, we were able to talk to the manager and felt Thorndale was the place for mum. We feel lucky we were able to get a place for her. She has settled in well; her room is very homely and comfortable, and she loves the activities especially when they have ‘live entertainment'. She also loves her ‘bubble’ baths and the meals. The care team are dedicated and approachable and treat the residents with dignity and keep us informed of how mum is. Mum now calls Thorndale 'home', there can be no higher praise than that. Thanks for looking after our mum, we can rest knowing she is in good hands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Susan W (Daughter of Resident) published on 8 April 2022 Submitted via Website
Overall Experience

My mum has only been at Thorndale for a few weeks but the change in her mood is significant! She loves all the staff and enjoys their interactions too. The staff are so helpful and keep me informed of Mum's care. I couldn’t be happier to know Mum is being cared for so well, is in a lovely and safe environment and she is happy too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Deborah C (Daughter of Resident) published on 2 March 2022 Submitted via Website
Overall Experience

My mother has settled and been given a new lease of life since arriving at Thorndale. The ease of making her room, truly hers, was fundamental. The staff are attentive and genuinely friendly. The family are welcomed and always offered a cuppa. Visiting is so pleasurable as Mum is socialising and taking part in activities so always has news and conversation. Her Alzheimer’s and poor mobility are given dedicated care which in turn, gives me and the family peace of mind. She is no longer experiencing periods of loneliness or feeling fearful: she’s happy and safe! She loves her room and the varied, tasty food. The management have been extremely professional and accommodating whenever I’ve had questions and their empathy is very comforting.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Richard J (Son of Resident) published on 31 January 2022 Submitted via Website
Overall Experience

Mum has been a resident at Thorndale since September when it was confirmed that she needed 24/7 care. We chose this home based on existing reviews, and since then, it has been proven to be an excellent choice. Mum, despite her ongoing conditions, has settled in well, has been steadily showing signs of progress with no further visits to hospital, and is very happy in her new surroundings. If this is how Mum will spend the remainder of her life, then we couldn't wish for better. If Mum is happy, then so are we. Thank you to each and every one of the care team that look after her and the other residents. Words cannot express enough how grateful we are.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Liz Mc (Daughter of Resident) published on 20 September 2021 Submitted via Website
Overall Experience

It wasn't easy for my mum to accept that she now needed 24/7 care as she had always been so independent and had always said she wouldn't want to go into a Care Home. We were familiar with Thorndale, as a couple of years ago a friend of ours had been a resident who we visited and we remembered how friendly the staff were. It was after a lengthy time in hospital, Mum transferred to Thorndale and has now been there for 3 months. Already in this short time, I can see how Mum has settled so well and feels comfy in her new home. She gets on well with the staff, is well looked after and if there's anything she wants, she only has to ask and it is sorted for her. If she's feeling under the weather, it's good to know that Thorndale liaises with Mum's doctors surgery to arrange necessary treatment. The Manager and Deputy Manager are really approachable and are always to hand if I need to talk to them about anything. Thank you, Thorndale for all you are doing for Mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul H (Son of Resident) published on 29 July 2021 Submitted via Website
Overall Experience

My mum was in Thorndale care Home from November 2020 till July 2021. The staff were very friendly and caring. The manager is very professional. My mum was well cared for, and she loved her room, staff and especially the food. The home is very clean and well maintained. Lots of positives and no negatives. Highly recommend this care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wayne P (Son of Resident) published on 21 July 2021 Submitted via Website
Overall Experience

My mother has been at Thorndale now for about 2 years. In that time she has been treated with dignity and respect by the management and carers, obviously, over the past 16 months, visiting has been difficult because of the pandemic, but they arrange video calls which helps. Things are getting better now, and hopefully, we will be able to get back to some kind of normality. The Thorndale Tatler home magazine is sent out to all resident's families once a month, so we know what events the home has planned for the residents. All in all, I am very happy with Thorndale and would recommend them to anyone who is looking for a lovely home for any friends or family members.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Jacqueline M (Daughter of Resident) published on 22 June 2021 Submitted via Website
Overall Experience

Dad has been at Thorndale, as a dementia resident, since Christmas 2019. We have been so impressed with his care, especially during the Coronavirus pandemic. The staff are so thoughtful and kind and Dad is very well cared for. We have been able to use regular Skype to stay in touch and more recently, to visit following Covid restrictions. Dad is encouraged to take part in a variety of games and crafts and Mum loves getting the monthly activities timetable. We have really appreciated staff thoughtfulness such as personalised cards from Dad at Christmas and Easter. Covid prevented us from being with Dad for a milestone birthday but this year, Mum and I were able to visit and help Dad open his (Covid pre-isolated) gifts from family and Thorndale sent us a photo of Dad with a birthday cake they provided. We consider that Dad is very lucky to be at Thorndale. We get peace of mind and he gets quality care. We just can’t wait until we can visit him without Covid restrictions.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G L (Daughter-in-law of Resident) published on 22 June 2021 Submitted via Website
Overall Experience

My mother-in-law is very well cared for and has all her needs met at Thornadale, where she has lived for many, many years. She is wonderfully comfortable even though she isn't always well enough to leave her room to join in activities in the lounge. Today we found her nicely snuggled in bed, her hair freshly washed: her room was spotlessly clean (as is the whole of the home). I am very impressed with the skincare and personal hygiene she is provided with. I am kept up to date with any health concerns; the carer in charge has excellent knowledge and understanding of her needs and was very approachable, providing factual, personalised information.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracey G (Daughter of Resident) published on 22 June 2021 Submitted via Website
Overall Experience

I live over 250 miles away, and after being unable to see my Mum for almost 7 months, my biggest wish was to see her. As soon as I contacted Thorndale to say I would be in the area just for the day, these wonderful staff went over and above to help me achieve my wish. I received an LFD test quickly and efficiently, and once cleared, was taken to the visiting area. They always treat her with kindness but the way they told her they had a surprise for her (me), and then brought her in to see me, was wonderful. It certainly was moving. I felt completely at ease and totally safe with all the COVID procedures that are in place. Thank you, Thorndale. You are all little stars.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Donna C (Granddaughter of Resident) published on 28 January 2021 Submitted via Website
Overall Experience

I really cannot recommend this care home enough. My nan is in here and I was so worried as I said I would never put her in a care home, but needs must as she is over 100. She is happy, so well looked after and safe. The staff are absolute angels, especially one member of staff who really goes above and beyond with Nan.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Thorndale.

Upcoming Events

There are no upcoming events for Thorndale.

Awards / Recognitions (3)

  • 28 Feb 2023Recipient: Thorndale
  • 30 Jun 2022Recipient: Thorndale
  • 05 Sep 2013Recipient: Thorndale

Accreditations

There are no accreditations posted yet for Thorndale.

Meet the Team (1)

Katie Loake
Katie LoakeJob Title Team Leader
I’ve worked for Shaw Healthcare since 2013, I started off at Beech Close as a Support Worker & I am now a Team Leader @ Thorndale.
I’ve worked in many different jobs Hospitality, Retail, Jack of all trades some may say.
I trained to be a Beauty Therapist, once qualified it was great, however, I soon realised I wasn’t satisfied just doing eyebrows and I knew I had so much more to give.
I've always been very passionate in whatever I do and I need satisfaction, I've finally found it at Thorndale.
I love coming to work, I feel fully supported by my colleagues, most of all, I love seeing a smile on a resident's face and the fact that I've made them feel good about themselves.

I look forward to my future at Thorndale & with Shaw.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thorndale to verify any information. View our terms and conditions. Thorndale has an Enhanced Service -more info.