What types of Care is Thorndale registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Thorndale?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Thorndale to the centre of Kettering?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Thorndale care home, Towells Land, Malham Drive, Kettering, Northamptonshire NN16 9FW

Review from Tania L (Granddaughter of Resident) published on 4 August 2025 Submitted via Website • Report

Overall Experience

Amazing staff always very friendly, supportive and very bubbly. Always keeping myself updated as soon as anything happens or changes. Very well looked after and clean facilities. Overall highly recommend.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for your lovely feedback. We're so pleased to hear you feel supported and well-informed, and that you've found our team to be friendly and approachable.

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Review from Sandra W (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report

Overall Experience

Mum had lived alone following my Dads passing away in March 2018. In August last year she had a couple of falls at home and a hospital and rehabilitation stay followed. Mum no longer felt safe staying at home alone. Mum went into Thorndale on October 7th initially for 2 weeks respite care whilst I was

on holiday. After my return from holiday Mum was due to go home with a care package. We were lucky enough to be told just before my return that Mum qualified for 24 hour care and was able if she wanted to stay at Thorndale. Mum said yes without hesitation. She has made some good friends with fellow residents, joins in with the activities, and loves having her hair done weekly in the on site salon. We are made to feel very welcome when we go into visit Mum, we're invited to join in with the activities and if tea and coffee are made we are offered 1 too. Thank you Thorndale for looking after Mum so well.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you so much for sharing your experience with us. We are delighted to hear that your mum has settled in so well at Thorndale and is enjoying both the company of fellow residents and the activities on offer, especially her regular visits to the salon!It's wonderful to know that you and your family feel welcomed during your visits and that the care and support we provide give you peace of mind. We are honoured to have your mum with us and will continue to ensure she feels comfortable, safe, and valued.Thank you again for your kind words, and we look forward to continuing to care for your mum.

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Review from John P (Son of Resident) published on 26 March 2025 Submitted via Website • Report

Overall Experience

Mum has been in Thorndale for a few weeks and has settled in well.
The Staff are very caring, friendly and compassionate, nothing is never to much trouble for them, and they always have a welcoming smile.
I could not be happier to know she is being cared for at the most highest standard, and is in

a safe and secure environment.
Thank you all at Thorndale

Reply from Heidi Brown, Home Manager at Thorndale

Thank you so much for your kind review. We're so pleased to hear that your mum has settled in well at Thorndale and that she is receiving the care she deserves. Our staff truly appreciate your recognition of their kindness and dedication. We're grateful for your trust in us and are happy to know that she feels safe and secure in her new home. Thank you for your continued support!

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Review from S L (Son of Resident) published on 14 February 2025 Submitted via Website • Report

Overall Experience

The staff are really helpful and caring couldn't ask for more, really happy dad is here. Always checking on him, keeping him entertained and keeping me updated as to any needs he may have. Thank you Thorndale!

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for this lovely review, I will make sure to pass it onto the rest of the team.

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Review from Melanie D (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

Mum went into Thorndale for respite care when dad had an operation and couldn't care for her during his recovery. We've found the staff all very warm, welcoming, friendly and professional, from management to everyone else. Nothing is too much trouble and everyone is very accommodating to us all. I wouldn't

hesitate to recommend Thorndale to anyone looking for a care home. Our mum was very anxious about going in for care but settled almost immediately and joins in with many of the activities offered, we feel very secure with her there.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you so much for taking the time to leave us such a thoughtful review. We truly appreciate your kind words and the feedback you've shared. It means a lot to us and helps us continue to provide the best possible care and service.

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Review from Patricia R (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report

Overall Experience

My mother was very fortunate to stay at Thorndale for approx. 4 weeks due to an emergency situation at her flat. The flat was flooded and she had to move out. As a family we were unaware of Thorndale even though we live locally to the care home. This was a very new experience for my mum who is 95 and

to myself and my 2 sisters. If we had any concerns or worries they were quickly reassured by the amazing staff. This care home scores top marks on all levels from the clean surroundings, friendly environment and resident events and activities. Thank you again for looking after mum at such short notice and making her stay with you a very positive experience.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you from the bottom of our hearts for your thoughtful review of your mother's care. Our team is deeply dedicated to providing the best support possible, and your kind words will mean so much to them.

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Review from Jodie B (Granddaughter of Resident) published on 18 December 2024 Submitted via Website • Report

Overall Experience

Absolutely fantastic care home! All the staff and management are absolutely amazing, nothing is ever too much for any of them and they really do do the best job, my Nan is here and she's well looked after and always says how nice all of the girls are. It's an absolute privilege to have such lovely people

looking after her. Whenever me or any of my family visit they always make us feel welcome.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for leaving us this kind review about the care of your mum, the team will be delighted to read it.

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Review from Carl W (Son of Resident) published on 9 December 2024 Submitted via Website • Report

Overall Experience

My mother has now been a resident of Thorndale for near on 3 months. Within this time I have also got to know the workings of this home and know most of the Staff and now feel I am suitably armed to submit a genuine and fair review. My mother absolutely loves Thorndale and has settled in immediately.

The care staff are all true professionals and have shown my mother nothing but respect whilst offering her a first-class service. The management team are second to none and have kept me fully updated throughout my mother's stay. They are approachable and nothing seems to be a problem when it comes to my mother's care and comfort. I just wish I had found Thorndale years ago.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for leaving us this kind review about the care of your mother, the team will be delighted to read it.

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Review from S S (Granddaughter of Resident) published on 28 November 2024 Submitted via Website • Report

Overall Experience

My nan came here for respite for one week and she absolutely loved it, to then go to living full time. She is so happy living at Thorndale and is very looked after; the staff and management are friendly/loving and so kind towards her, and we don't have to worry about her being cared for because we know

she is very looked after in the best possible place. Nan always compliments all the staff saying how good they are at their jobs and they work very hard. And always says how lovely the food is.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for leaving us these lovely comments about the care of your nan. The team will be delighted to read this.

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Review from Morag J (Daughter-in-law of Resident) published on 11 September 2024 Submitted via Website • Report

Overall Experience

My mother-in-law at 93 became more poorly and unable to cope and as my husband and I still work we were unable to give her the care she needed. We asked for a respite placement and we were given Thorndale as an option. The team leader and another staff member came out to assess and from that moment

I knew it would be a good place for her. They treated her like an old friend and put her at ease about going. The place is bright, airy and welcoming and my mother-in-law has now become a resident and she is looked after very well. The staff make us feel very welcome when we visit and during the visit we see how much she is cared for and likes being there. The manager and the team leader are obviously busy people but they always take time out to talk to us when we are passing their door. The biggest thing I like is it doesn't matter who you talk to they know their people. If you phone or ask questions on a visit no one makes you feel as if you are a nuisance. Thank you Thorndale for the care that you give.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for leaving us this kind review about your lovely mother-in-law, the team will be delighted to read it.

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Review from Linda M (Respite Resident) published on 1 May 2024 Submitted via Postal Card • Report

Overall Experience

I have just spent one-week respite care at Thorndale Home in Kettering. It is one of the best experiences I have had in a long time. The staff, management and residents were fantastic, very friendly, made me feel at home. The food was very nice and enough of it. I am a big lady and could not fit into

the bath as it was too narrow but the staff found a way to deal with my hygiene needs. I only have one complaint, I would have liked a clock on the wall in my room. The staff and management are a credit to Shaw Healthcare..

Reply from Heidi Brown, Home Manager at Thorndale

Thank you so much for leaving us this lovely review, the team will be touched by your kind words.

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Review from F G (Son of Resident) published on 25 January 2024 Submitted via Website • Report

Overall Experience

Fantastic care, my dad came to Thorndale from another home where he was down, unhappy and losing weight owing to the poor quality food. Now at Thorndale, he is brighter, happier and putting weight back on.
The home is immaculate, the staff are kind and friendly and the management team are empathetic

and supportive.
I cannot recommend Thorndale highly enough.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for leaving us this lovely review, it really means a lot to us. It is amazing to hear how much your dad has come on since living here with us and it is a privilege to be able to provide this care. Your kind words will be passed on to the rest of the team.

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Review from Dennis H (Son of Resident) published on 25 August 2023 Submitted via Website • Report

Overall Experience

My 93-year-old mother had become frail and thus dependent on my wife and me; we could not cope so had to look for residential care in the North Northants area.
She had stayed at other homes in the area for respite care, but neither she nor we were entirely happy with them.
We had a list of about ten

homes, and Thorndale was the fourth on the list. We went to view Thorndale and stopped looking there and then. Thorndale was head and shoulders above any other home that we’d been to visit.
My mother entered Thorndale and loves it. She seems much better physically and spiritually now that she is so well cared for.
Thorndale has a combination of happiness and efficiency that we have not seen elsewhere. In particular, the staff are warm and caring; just as important is that they get things done when needed; we only have to ask once, and it’s done by the next time we visit.
We are so pleased that my mother will enjoy the last years of her life safe and well cared for in Thorndale.

Reply from Heidi Brown, Home Manager at Thorndale

This is such a lovely review; thank you. We are so pleased to hear that both you and your mother are happy with the care provided here at Thorndale. Our team really do strive to achieve the best quality of care, and it resonates through reviews like yours. Your kind words will be passed on to the rest of the team.

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Review from Michelle M (Daughter of Resident) published on 4 July 2023 Submitted via Website • Report

Overall Experience

Thorndale is a lovely place, with very good staff. I am so relieved that my Mum is in such a good place. She settled in quite quickly, the staff all seem happy to be there and always speak gently to my Mum, who has dementia. I can tell that she is well looked after. I'm so grateful to the staff who

work so hard.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for taking the time to leave us a review. We appreciate all of your kind comments about our service and our team, it really means a lot to us here at Thorndale.

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Review from Dorothy M (Sister of Resident) published on 18 June 2023 Submitted via Website • Report

Overall Experience

My sister has been in Thorndale for over a year now, and she couldn’t be happier. She finds the staff all very nice. Caring, compassionate and nothing is too much trouble. My sister can be quite a fussy eater but she says the food is excellent. As someone who had never done crafts before she now enjoys

doing them very much. Overall, she thinks the home is excellent, as do her relatives that visit.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for taking the time to write this wonderful review, we really appreciate it. Your kind words will be passed on to the whole team.

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Review from Andrew C (Son of Resident) published on 10 May 2023 Submitted via Website • Report

Overall Experience

My mum has been in Thorndale now for just over twelve months. I know it is very difficult in a care home setting for everything to be 100% all of the time but I think overall I am very happy with the way things have gone. Of course, there have been one or two blips in that twelve months but I feel the

staff, under the management partnership of the managers, do an excellent job in what can be a very trying and demanding environment. I know it can be very hard working with ageing residents, some of whom have dementia plus other physical ailments and feel that Thorndale does its best to ensure the safety and well-being of its residents. Well done, keep up the good work.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for taking the time to leave us a review, we really appreciate it. We are so pleased to hear that your mum has settled in well and that you feel happy and content of her care here. Your kind words will be passed on to our wonderful team.

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Review from Melanie G (Daughter of Resident) published on 2 March 2023 Submitted via Postal Card • Report

Overall Experience

Dad has lived at Thorndale for 3-4 years. In all that time, the care he has received has been amazing. The carers cannot do enough for him, even accompanying him to his wife's funeral. The rooms are basic but adequate and communication with family is excellent. Cannot praise the staff highly enough.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you so much for your kind comments. Our team strive to achieve the best care for all of our residents and we are so pleased to hear that you feel as though your dad has received this level of care. Your review will be passed on to the team.

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Review from S A (Daughter of Resident) published on 2 November 2022 Submitted via Website • Report

Overall Experience

Mum stayed at Thorndale for respite care whilst her daughters were away on holiday. She was made very welcome and was impressed with the size of her room, the standard of cleanliness and the general positive feeling generated by the staff at Thorndale. She clearly enjoyed the choice of meals that were

on offer and the care she received there which was of a consistently high standard. In particular, only having been able to have showers for a number of years, were the very bubble baths she was able to enjoy whilst there. This was the first time Mum had gone for respite care and after her experience this time she has no hesitation in wanting to stay there again, if needed. There was a wide range of activities on offer each day, and although she did not want to join in with these on this occasion, she was very surprised at how much there was to do there. Overall, it was a very happy experience for her.

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Review from P H (Granddaughter of Resident) published on 12 September 2022 Submitted via Website • Report

Overall Experience

The most amazing, caring and kind home I have ever been to. Our grandma is loved and cared for to the highest standard. Thorndale is so clean as is every resident I have seen, when we visit, the rooms are just like being at Grandma's house, just beautiful. Keep up the caring and loving work, it's amazing.

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Review from Michael C (Son of Resident) published on 1 June 2022 Submitted via Website • Report

Overall Experience

Mum has been at Thorndale now for two months, following a stroke and dementia diagnosis. Up until this time we (her family) were looking after her 24/7 at home for over 6 months. The decision to search for a Care Home for her was heart wrenching but what was the only way forward really as we were all

struggling. This decision was made easier when after recommendations, we were able to talk to the manager and felt Thorndale was the place for mum. We feel lucky we were able to get a place for her. She has settled in well; her room is very homely and comfortable, and she loves the activities especially when they have ‘live entertainment'. She also loves her ‘bubble’ baths and the meals. The care team are dedicated and approachable and treat the residents with dignity and keep us informed of how mum is. Mum now calls Thorndale 'home', there can be no higher praise than that. Thanks for looking after our mum, we can rest knowing she is in good hands.