The Manor Residential Home

Since my Mum moved into The Manor in July 2017, we have been really pleased with the efforts they make to provide events and activities for the residents.

The care and consideration they give is outstanding and they seem to have a constant and stable team of good workers who are clearly liked by the residents.

Everything always seems to be under constant review for improvement and there have been several great additions since my Mum moved in.

We would not hesitate to recommend The Manor and I believe my Mum couldn't be in a better place!

We moved our mother from another home we were unhappy with and could not be more pleased. The manor is well run by the manager who is always available and encourages a warm and friendly atmosphere. Mums room is always clean and comfy, the food is very good and she feels safe and secure. The staff are fantastic and always on hand to help, so kind and nothing is too much trouble. Nowhere is perfect but The Manor Comes close.

They went the extra mile to make it a special day which was greatly appreciated by us all.

The staff are all kind and thoughtful, responding promptly to any request. It is an advantage that this home only has room for 28 residents which helps with a friendly atmosphere.

Called in to see my mother in law and the children from the local primary school were visiting to sing to the residents. What a joy it was! The home has close links with the school because the children had previously written to the residents asking about their memories of the second world war. Assistance had been given to the residents in order to write back with their memories. The residents seemed to come alive, you saw it in their faces when the children made their way around the residents shaking hands with smiles all around. My husband and I were quite overcome. A CD was played from when one of the residents was a singer and what a fabulous voice he had. The children including visitors were enthralled. Getting old and young together was a positive experience for both.

From the moment I walked through the door at The Manor, it felt so homely and welcoming. The staff are brilliant as is the manager. If you have a concern it is sorted out straight away. Mums room has been personalised so she feels at home. They put her pictures on the wall like at home. Today they customised her walking frame with artificial flowers, which is great as Mum loves her garden. The food is excellent and varied and presented nicely. The staff go out of their way to make the home the best it can be. My Mum is so happy. Thank you all.

On visiting my Aunt today, I found the staff warm and welcoming. Fabulous facilities, home from home. And was spotlessly clean.

A residential home with kind, caring and professional staff. My mother recently had a severe chest infection and spent 2 weeks in bed. A thoughtful member of staff phoned me to say they had managed to get her out of bed and into the lounge and would I like to go and see her while she was up.

Better signs on the toilet doors would be beneficial. I am constantly asked by residents including mum which room is the toilet. Put a picture on the door.

The greeting from the staff on my daily visits to see my sister (age 84) is brilliant. They treat the residents as though they are family members, myself I feel at home there. The staff sing and dance with residents and it can be seen that the residents are quite happy to be there. My family have obviously chosen the right place for my sister to be in.

On her day off searched the internet for us as found some slippers that were ideal, very wide fitting and put no pressure on my mum's feet. We as a family were delighted with this is a perfect example of the quality of care my mum receives at The Manor Care Home.

I feel that my mother's needs are all being met in a safe and caring environment.

The home is friendly and allows self-determination. Staff are very nice but busy. Sometimes requests to go to the toilet are not dealt with very promptly (could be that it takes 2 staff and need the rotunda) but this is a bit of a worry. Mum's nails are sometimes long and dirty. However, most of the staff are lovely and very pushed. Helpful that animals are allowed to visit.

I would be more than happy to be a resident at The Manor but hopefully not in the foreseeable future.

Carers are very helpful and the overall standard is very good. They could do with a few more carers as they get very busy. Food is very good, lovely selection and will offer different meals if don't like what is available. Facilities are very good.

I'm relieved and confident that my mum is in The Manor. She is very happy here and her health is starting to improve too. The Manor is immediately opposite to where she used to live, so this is an added bonus and makes it easier for her to receive visitors. The owner and all the staff are very friendly, efficient and always looking after the in mates, in an easy going but thorough way. Thank you.

I was extremely anxious about placing my mother into a care home, however, from the very first day my mother has been treated with kindness and patience, any medical treatment thought necessary is arranged promptly and the family is kept informed throughout. I visit regularly on different days and at various times and no matter which staff are on duty there is always a pleasant atmosphere. I would have no problems recommending The Manor Residential Care Home to anyone.