Cliffgrove Avenue, Beeston, Nottingham NG9 4DP
Queenswood provides skilled residential care, registered for up to forty-one service users and employing quality carers accustomed to meeting the high standards expected by MHA and by the care sector.
Every resident has their own person-centred care package set up, as well as modern and en-suite bedrooms that they are welcome to personalise and arrange to their tastes.
In a secure atmosphere, Queenswood carers support good hygiene and nutrition, while offering a friendly welcome to family and loved ones of residents.
Group: MHA (Methodist Homes)
Local Authority / Social Services: Nottinghamshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 41 Service Users
Registered Care Categories*: Old Age
Single Rooms: 41
Rooms with ensuite WC: 41
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on Queenswood: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Queenswood has a Review Score of 8.1 (8.122)
The Review Score of 8.1 (maximum of 10) for Queenswood is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Queenswood in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Queenswood is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.122 Points relating to the number of positive Reviews for Queenswood is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8.2 positive Reviews (41 registered beds ÷ 5). 1 Reviews ÷ 8.2 Target = 0.122
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Queenswood?
Reviewer Connection to Queenswood
Submitted from a Website Submission by Mark B on Wednesday 13 July 2016. Relates to July 2016.
My mum has been at Queenswood since April 2015. Initially she came in for 2 weeks respite whilst my wife and I went on honeymoon. On our return she refused to go home, as she enjoyed being at Queenswood so much. Around Christmas time she was poorly, the staff and other residents were fantastic, providing great care in regard to the staff, and displaying compassion and concern, in regard to the other residents.
My mum has never been the happiest person in the world, but I can honestly say that this is the happiest and most content that I have ever seen her. She gets a lot of choices of activities, outings, good quality food and most importantly to her, the company of other people and knowing that there is always someone around if she needs help.
The staff always make me and my family feel welcome when we visit and we have made friends with staff and other residents.
I would highly recommend Queenswood to anyone.
How likely would you be to recommend Queenswood? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent