Care Homes Owned by Your Care Provider Ltd

My mother-in-law has been in other care homes, one was newish with loads of staff, but the care was poor. Parkside is a special family to the residents. caring and always makes time for the residnets. Yes it's not a new building, but I wish we had put my mother-in-law from the word go. Everyone who works at Parkside is highly trained. That's the reason they are one family.

Our Mum has just been in Preston Private Care Home for a short respite break whilst my sister was on holiday. She was very apprehensive as you can imagine,but her fears were unfounded as she was given the very best care and attention,making her stay enjoyable and giving us the peace of mind we needed. We couldn't have picked a better place for her and would have no hesitation in going back,should the need arise.

Staff are very friendly and helpful nothing is too much trouble. If you need any help they are always willing to help. The rooms could be a little tidier. The one thing that could do with improving is the care of residents clothing and laundry. A number of Dads items have gone missing even with name labels been sewn in. Finding clothes screwed up in drawers and not hung in wardrobe. Dad was very particular in his appearance and would be very upset at the care of his clothes now.

I highly recommend Parkside. The staff are caring, lovely and are fantastic with all residents and families. They know their residents like thier own family, recognise any changes, UTI's, etc. They get things sorted straight away. Activities are every day and the residents are always doing something. This care home is like one big happy family. I know my mum is well loved and looked after. Sally is brill.

Feel Maureen is looked after well.

The care home has been looking after my mum for 4 years, in which time a lot has changed. Some good, some bad. But that's how life works. Overall the care to my mum has been very good, and all the staff are very good in their job.

Would highly recommend this care home. Friendly, caring staff. Beautiful care home with lots of activities for residents to enjoy. Meals look amazing. Staff are always on hand and cafe and support is second to none. Rooms are very comfortable and clean. Beautiful garden area. Entertainment manager is absolutely amazing. Lots going off.

Queenswood doesn't feel like a carehome, it feels like one big family all living under the same roof. Would recommend in a heartbeat. Thank you so much to you all for the love & care you give to every single resident & their families

Preston Private have always put my husband's needs at the heart of his care - The staff are outstanding in the way they care for residents. Until recently, due to circumstances, my husband loved the activities. They arranged a birthday party for him which was a huge success

Wonderful care home. Mother very happy here. She enjoys the company of other residents and she says the staff look after her every needs. The care home puts on events like making bread and bingo which occupies the residents and prevents boredom. I have seen a big improvement in mothers health and well being. The care home was clean and did not smell. I am very happy my mother is being looked after properly.

My dad was placed here as an interim resident. I am so glad that I chose this home for him. The staff are amazing! The care is second to none and most of all my dad was happy. The staff go above and beyond for the residents residing at West Park Care Home, what more can anyone want.

happy and comfortable and looked after well. The place is nice and clean and in a nice setting and the staff have time to speak and are always available.

Jackie and her team are amazing! The activities are fun and there is a variety of things to do. The meals are balanced and nutritious. The rooms and communal areas are always clean and tidy. Everyone has been very helpful. Mum has settled in really well.

All the staff and management are very friendly, helpful and very approachable .

My uncle received consistently high level of care during his time in the home. The staff were compassionate + understanding. Showed him respect. He enjoyed the meals They enabled him to regain his mobility.

Clean, everyone is looked after well.

My experience of Preston Private from visiting my father who has been a resident for about a month, is all positive. All the staff are lovely, nothing is too much trouble. I am kept up to date with medical matters and any issues. Most importantly, dad is settling in well, after a shaky start, and this is all down to the care and attention he has received. He is treated with dignity and respect, and has improved physically since moving there.

even though it was a very difficult decision for me and the family to put mum into a care home, we are satisfied and very happy with mums care She is given. Overall She is treated with care and mum has made some very special friends. The care home itself is very good This makes us as a family at ease.

My mum lives at Queenswood Care Home and receives exceptional support for her complex dementia. From the moment we walked through the doors, all staff have welcomed us, and paid particular attention and warmth towards my mum.

From the very beginning, the staff have shown genuine dignity and respect in every interaction with my mum. They take the time to understand her needs, her routines, and the small details that help her feel safe and settled.

The level of personalised care is outstanding. The team adapt to my mums changing condition with patience, compassion, and real expertise. They keep me informed, involve me in decisions, and always make me feel welcome when I visit. It's clear that residents are treated as individuals, not just cared for but truly truly valued.

Queenswood has given my mum comfort, stability, and kindness at a time when she needs it most. I'm incredibly grateful for the dedication of the staff and the calm, supportive environment they create every day.

Whilst my mum was in respite the staff have all been absolutely amazing with my mum. The lvel of care, compassion, kindness, support, laughter and time spent with my mum has been exemplary. I only wish my mum would stay here in the safe, nurturing, kind environment that his care home provides 24 hours / 7 days a week! Forever grateful to you all. Many thanks, Vanessa. X