Broadacres Care Home

Naylor Street, Parkgate, Rotherham S62 6BP

Broadacres Care home is purpose-built home based in a quiet residential area in Parkgate, near Rotherham town centre. There's plenty of parking for relatives, and the location benefits from good transport links into town.

High-quality person-centred care is designed for older people living at the home. Care services include dementia care, short and long care stays, plus respite care is available for those that need a break.

There are over 50 tastefully decorated bedrooms at the home, which are furnished with TV aerial sockets, Wifi and and nurse call systems. There is also wheelchair access.

Three spacious lounge areas are available for residents to socialise in, or to simply relax and enjoy quiet time. The conservatory is also a favourite area for people to relax and unwind.

Tasty and nutritious meals are prepared daily by the home's talented chef.

Group: Hill Care

Local Authority / Social Services: Rotherham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 50

Rooms with ensuite WC: 44

Facilities & Services: Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Broadacres Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.4 (maximum of 10) for Broadacres Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Broadacres Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.602 for Broadacres Care Home is calculated as follows: ( (86 Excellents x 5) + (34 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 128 Ratings = 4.602

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.8 Points relating to the number of positive Reviews for Broadacres Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 8 Reviews ÷ 10 Target = 0.800

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Broadacres Care Home has a Review Score of 9.4 (9.402) from 11 Reviews


Average Ratings

  • Excellent
    8
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Broadacres Care Home?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Broadacres Care Home

  • Resident / Service User
    3
  • Friend of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • more

Our friend whose 89 was taken in for respite with severe bed sores and M.S. Staff have been helpful and friendly and they do seem to care. Her bedsores have improved markedly with the regular bed turning routine.

Concerns: The initial involvement between home/her GP/the homes district nurse seems to have been resolved now.

Her diet at times has been somewhat unappetising - reduced to a mush when she can eat soft foods.

How likely would you be to recommend Broadacres Care Home? Likely

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Average Rating:   3.8 out of 5

Everybody at the home has been excellent and treated myself and my mum with respect. They are all very polite and caring.

How likely would you be to recommend Broadacres Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Luke Owens, Home Manager at Broadacres Care Home responded to this review on 05 Apr 2018:

On behalf of Myself and the Team at Broadacres, we would like to thank you for your kind words. We all strive for the best possible care at Broadacres, and the good feedback means a lot.

Love visiting Broadacres.
Always a friendly face when I walk in.
You can really see that the staff care about the residents here.

How likely would you be to recommend Broadacres Care Home? Extremely Likely

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Average Rating:   5 out of 5

It is good living here and the staff are very good to me. I can ask them to do anything for me and nothing is too much trouble.

How likely would you be to recommend Broadacres Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

My review. Very good what I have seen.

How likely would you be to recommend Broadacres Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

All the carers are very helpful and kind. Nothing is too much trouble to ask for help.

How likely would you be to recommend Broadacres Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

All carers very helpful and kind, nothing is too much trouble for them to do.

How likely would you be to recommend Broadacres Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Excellent.

How likely would you be to recommend Broadacres Care Home? Extremely Likely

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Average Rating:   5 out of 5

Parkgate has looked after my mother for almost eighteen months, and during that time, I have had no cause for complaint, quite the opposite.
My mother has been warmly cared for by sympathetic staff who seem to take the well-being of their changes sensitively.
I will always have a kind word for the unit and its staff, because my mother seems happy and settled, and of course that is the only thing that matters.

How likely would you be to recommend Broadacres Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My sister has been in this home for two years. Care is good but patchy due to large turnover off staff.

How likely would you be to recommend Broadacres Care Home? Extremely Likely

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Average Rating:   4.1 out of 5

My mum stayed at Broadacres at Parkgate, it is a lovely home, not enough staff sometimes but the staff that are there do their best of what they have got. They don't get enough rewards for all their hard work and they don't get paid enough, either they should get both. I will continue to visit the home as the residents are great too and they became good friends of my mum. The home is in a nice area and my mum didn't like it at first but she came to love it as her own home.

How likely would you be to recommend Broadacres Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Carole Anderson, Home Manager at Broadacres Care Home responded to this review on 19 Oct 2015:

Thank you for taking the time to review Broadacres Care Home - we appreciate all feedback and make sure we act upon it in the best way we can. I'm delighted to see how likely you are to recommend our home to others. I would like to discuss in more detail the rewards our team can receive - in particular, the ROCK Award scheme which is designed for residents and relatives to nominate members of our team who have had a positive impact on their lives. I will be in touch to talk further and thank you again for the review.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2016

Top 20 Mid-size Care Home Groups 2016

Recipient: Hill Care

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Broadacres Care Home