Broadacres Care Home

Naylor Street, Parkgate, Rotherham S62 6BP
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9.7 45 Reviews
  • Broadacres Care Home, Rotherham
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Dawn Paley (Home Manager)

Local Authority / Social Services

Admission Criteria

  • We welcome admissions via the local authority, local hospital and people who are self-funded.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (1)

Visiting

  • The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.

Parking

  • The home has a large car park with easy access.

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Broadacres Care Home Reviews (45)

Total of 45, showing 41-45
9.7

Broadacres Care Home has a Review Score of 9.7 (9.670) out of 10, based on 15 reviews in the last 2 years. Over all time Broadacres Care Home has 45 reviews.

Overall Experience

  • 33
  • 9
  • 1
  • 1
  • 1

Date Published

45
4
6
15
30

Review from J S (Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers very helpful and kind, nothing is too much trouble for them to do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Review from Mary T (Friend of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Facilities

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Treated with Dignity

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Review from J F (Son of Resident) published on 1 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Parkgate has looked after my mother for almost eighteen months, and during that time, I have had no cause for complaint, quite the opposite.
My mother has been warmly cared for by sympathetic staff who seem to take the well-being of their changes sensitively.
I will always have a kind word for the
unit and its staff, because my mother seems happy and settled, and of course that is the only thing that matters.

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Review from Ralph D (Brother of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been in this home for two years. Care is good but patchy due to large turnover off staff.

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Treated with Dignity

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Review from Geri B (Daughter of Resident) published on 20 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum stayed at Broadacres at Parkgate, it is a lovely home, not enough staff sometimes but the staff that are there do their best of what they have got. They don't get enough rewards for all their hard work and they don't get paid enough, either they should get both. I will continue to visit the home
as the residents are great too and they became good friends of my mum. The home is in a nice area and my mum didn't like it at first but she came to love it as her own home.

Reply from Carole Anderson, Home Manager at Broadacres Care Home

Thank you for taking the time to review Broadacres Care Home - we appreciate all feedback and make sure we act upon it in the best way we can. I'm delighted to see how likely you are to recommend our home to others. I would like to discuss in more detail the rewards our team can receive - in particular, the ROCK Award scheme which is designed for residents and relatives to nominate members of our team who have had a positive impact on their lives. I will be in touch to talk further and thank you again for the review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Management

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Value for Money

Current Review Score: 9.7 (9.670)

Overview of Review Score

The Review Score of 9.7 (9.670) out of 10 for Broadacres Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.670 for Broadacres Care Home is calculated as follows: ( (148 Excellents x 5) + (20 Goods x 4) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 179 Ratings = 4.67

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Broadacres Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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