Parkside Care Home

Staff are very friendly and helpful nothing is too much trouble. If you need any help they are always willing to help. The rooms could be a little tidier. The one thing that could do with improving is the care of residents clothing and laundry. A number of Dads items have gone missing even with name labels been sewn in. Finding clothes screwed up in drawers and not hung in wardrobe. Dad was very particular in his appearance and would be very upset at the care of his clothes now.

I highly recommend Parkside. The staff are caring, lovely and are fantastic with all residents and families. They know their residents like thier own family, recognise any changes, UTI's, etc. They get things sorted straight away. Activities are every day and the residents are always doing something. This care home is like one big happy family. I know my mum is well loved and looked after. Sally is brill.

Feel Maureen is looked after well.

The care home has been looking after my mum for 4 years, in which time a lot has changed. Some good, some bad. But that's how life works. Overall the care to my mum has been very good, and all the staff are very good in their job.

Would highly recommend this care home. Friendly, caring staff. Beautiful care home with lots of activities for residents to enjoy. Meals look amazing. Staff are always on hand and cafe and support is second to none. Rooms are very comfortable and clean. Beautiful garden area. Entertainment manager is absolutely amazing. Lots going off.

Friendly, caring, attentive, clean, plenty of staff on.

The home provides great care for my elderly mother. The only small negatives are clothes are being misplaced/lost even though name and room number are wrote on them. The warm food supplied upstairs could do with being hotter as this is cold after mum gets halfway through the meal. It would definitely be 5 stars if this was addressed.

When we take our mother out the carers know to lock the door which does help.

Besides the quality of care my mother gets, all the staff are wonderful. I have also got peace of mind, not having to think about Mam all the time. She's getting excellent care!

The care is very good and the staff are nice and nothing is too much trouble.

My mother has been in the care home for about three years. I visit on a regular basis. I have visited other care homes from time to time, and this is the best I have seen. It is clean and comfortable, and the staff are very sociable. It is efficiently run and very secure. I am very pleased with the care that my mother is receiving.

The staff are amazing and take good care of the residents. My brother has settled in well and is content. I am happy with the care he receives.

The staff supported us well as a family and I can’t thank them enough for their kindness.

Very very clean in all areas of this home. My nan was mainly confined to her room as she had a terminal illness and struggled to get out of bed. On the occasions, she did it wasn't a problem for the staff to try and assist her to the chair which was at the side of her bed. When the time came when she could not get out of her bed mainly towards the end the staff would always come in to see how she was. If she needed any water, food or if she was in any pain. They all cared about my nan's needs and washed her daily and always kept her comfortable. I also was told at any time of the day whether it was day or night I could ring up to see how she was. I was also given the reassurance that when she deteriorated I would immediately be called. I was also kept well informed of any new changes. Overall immaculate care home.

Our mum has been a resident at Parkside for nearly four years and she has always been treated with love and respect. On occasions when she has had a fall, we have been immediately informed. As a family, we have always been made welcome. In our opinion, our mum could not be in a better home. She is loved, fed, kept, clean and tidy and looked after extremely well.

Since the new manager started, the home has improved 100%. All staff are extremely caring, everyone goes above and beyond. I would highly recommend Parkside Care Home. It feels like a new home, nothing is too much.

My mum who has dementia has been a resident in Parkside for exactly a year now. The staff there are great and since the new manager has taken over in July this year, I've seen a massive improvement in how mum is. She's much more calm and relaxed. Things have gone from good to great and I can't speak highly enough of the support from the manager and the deputy manager. I would recommend Parkside to anyone looking for a care home for their elderly relatives. Since we moved our mum to Parkside we have been so much happier and no longer worry. There are some terrible care homes out there. The staff here have made a huge difference to the health, wellbeing and happiness of our mum as well as our own.

Parkside Care Home is a very caring, friendly and welcoming home. My mum has really settled well at Parkside after a bad experience elsewhere. The staff are all very friendly and nothing is too much trouble. The new manager is very helpful and efficient and will get on with any queries you have straight away and keep you up to date with what's happening and any changes that are being made. I would highly recommend this care home to anyone, it's somewhere you know your relative will be cared for.

Very nice home, staff are caring and everyone is approachable.

Very caring staff, they care with dignity. The home is very clean, food is to a high standard, nothing is too much trouble. Very friendly staff, always smiling. Excellent.