Queenswood

Cliffgrove Avenue, Beeston, Nottingham NG9 4DP
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9.8 44 Reviews
  • Queenswood, Nottingham
Queenswood Care Home was established in 1974 and is a friendly family-run provider of residential care in Beeston. Formally a Methodist Homes, in March 2024 the home was acquired by new owners. The home offers residential care to 41 residents and has good access to both Nottingham and Derby.

The rooms are fully furnished and each features an ensuite w/c and call system. The individual rooms are over two floors with two communal lounges on the ground floor and a Chapel on the first floor. Externally the home features a large landscaped sensory, secure garden.

The home has a dedicated Chaplain who supports in meeting the pastoral, religious and spiritual needs of residents including all faiths and none.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1128 – £1178
  • Self-Funded Residential Dementia Care: £1128 – £1312
  • RESPITE Self-Funded Residential Care: £1261 – £1312
  • RESPITE Self-Funded Residential Dementia Care: £1261 – £1311

Local Authority funding accepted with third party top up fee not required.

These prices are only a guideline, please contact Queenswood to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Margaret Zgovu

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1974
  • Number of floors: 1

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (2)

Parking

  • Free parking available on site

Queenswood Reviews (44)

Total of 44, showing 41-44
9.8

Queenswood has a Review Score of 9.8 (9.795) out of 10, based on 11 reviews in the last 2 years. Over all time Queenswood has 44 reviews.

Overall Experience

  • 31
  • 9
  • 0
  • 2
  • 2

Date Published

44
2
9
11
33

Review from Mrs M (Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comfortable. Well looked after and the carers are good. Not as many activities as there used to be. More encouragement to walk with aids to maintain independence.
Better communication with family members on issues such as mobility/continence.

Reply from Shirley Reece Johnson, Home Manager at Queenswood

Thank you for your review especially around the activities at Queenswood. I am pleased to announce that we have now appointed another Activities Coordinator to work alongside our other Activities Coordinator as well as the volunteers at the Home.

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Review from Michael J (Friend of Resident) published on 13 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having found Queenswood, our first impressions walking through the door was YES!!! This is the place we wanted our friend to be.
It just felt like home. From the first moment after viewing the rooms available, with the most helpful of staff, big thanks to the senior member, the decision was made, yes.
Everything
was explained throughout very well, obviously, they had to assess him and likewise for himself. We were asked to join him for his first lunch there and meet his dining companions, which I thought was an easing in process all around and went very well.
He became permanent two weeks later, which in himself there was an improvement. The staff are so caring, thoughtful and nothing is too much trouble anytime night or day. With the support of the staff, his quality of life greatly improved. His mobility went from using a wheelchair to self confidently walking with a three wheeled walker, his cheeky grin had returned...
They could not do anymore if they tried.

Reply from Shirley Reece Johnson, Home Manager at Queenswood

It was a pleasure that we had the opportunity to look after your friend and we are so pleased that we helped him have a quality of life. He participated in many of the activities and seemed really happy and settled even though he was unsure at first. I will pass on your comments to the team.

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Review from Eileen B (Daughter of Resident) published on 5 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to stay at Queenswood on 18th/1/17 initially for respite care. At the end of her two week stay, she had already decided she did not want to leave. Apart from a 10 day period when she was hospitalised she spent the remainder o her life at Queenswood, passing away on 9/3/17. During all
her time there I cannot praise highly enough the wonderful care and consideration she received from every single member of staff. The knowledge that my mother was receiving such superb care was a great comfort to myself and the members of the family. I cannot recommend Queenswood highly enough. Thank you to one and all.

Reply from Shirley Reece Johnson, Hom Manager at Queenswood

Thank you very much for your comments and support for Queenswood. It was an absolute pleasure to care for your Mother through her stay here at Queenswood. The management and staff are very proud and grateful for your kind comments and would like to thank you for your comments. Queenswood is working towards an outstanding CQC rating and with support from the community, relatives and residents alike in line with the MHA Values we will continue to work towards this. Many thanks again, please feel free to visit Queenswood at any time. You're more than welcome to join us whether it's just for a visit, a coffee, or chaplaincy guidance.

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Review from Mark B (Son of Resident) published on 13 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Queenswood since April 2015. Initially she came in for 2 weeks respite whilst my wife and I went on honeymoon. On our return she refused to go home, as she enjoyed being at Queenswood so much. Around Christmas time she was poorly, the staff and other residents were fantastic, providing
great care in regard to the staff, and displaying compassion and concern, in regard to the other residents.
My mum has never been the happiest person in the world, but I can honestly say that this is the happiest and most content that I have ever seen her. She gets a lot of choices of activities, outings, good quality food and most importantly to her, the company of other people and knowing that there is always someone around if she needs help.
The staff always make me and my family feel welcome when we visit and we have made friends with staff and other residents.
I would highly recommend Queenswood to anyone.

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Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for Queenswood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.795 for Queenswood is calculated as follows: ( (105 Excellents x 5) + (27 Goods x 4) ) ÷ 132 Ratings = 4.795

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Queenswood is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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