Lever Edge

Lever Edge Lane, Great Lever, Bolton BL3 3EP
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9.5 81 Reviews
  • Lever Edge, Bolton
Lever Edge House is a purpose-built care home, created to best compliment a highly skilled team offering excellent residential care. This home also boasts fantastic dementia care.

Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - Carers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home.

Carers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

The home welcomes long stay residents but also those wanting a shorter stay, perhaps for rehabilitation or convalescence or to build confidence after a fall. Has also offered respite care and support to those suffering from nervous conditions following a break in at their home

Hill Care have are well respected in the North of England for a homely range of care accommodations that incorporate the latest sector technology and recognised good practice.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1216
  • Self-Funded Residential Dementia Care: from £1288
  • RESPITE Self-Funded Residential Care: from £1216
  • RESPITE Self-Funded Residential Dementia Care: from £1288

Its based on needs assesment, please ring the home to speak to Lisa Martin.

These prices are only a guideline, please contact Lever Edge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jenny Swimby (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (77)
  • Couples/Companion Rooms (2)

Lever Edge Reviews (81)

9.5

Lever Edge has a Review Score of 9.5 (9.535) out of 10, based on 30 reviews in the last 2 years.
Over all time Lever Edge has 81 reviews.

Overall Experience
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  • 29
  • 3
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Date Published
  • 81
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  • 30
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Reviewer Connection to Lever Edge
  • 27
  • 13
  • 8
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  • 5
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  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 81, showing 41-60
Review from Ben A (Grandson of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, caring and supportive. What more could you ask for? My mum has cared for Grandma for the last six years, cooking, cleaning and making so many sacrifices of her own time. The home has made my mum's life so much easier. Finally, my mum can relax.
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Review from T Y (Husband of Resident) assisted by family/friend published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
There doesn't seem to be enough supervision upstairs on my wife's floor. If she fell nobody comes in to see if she is okay. they would only see when they brought dinner, tea etc.
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Review from A F (Husband of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife is completely happy at home at Lever Edge. The staff are brilliant, not too soft but caring and excellent talking to my wife all the time.
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Review from Ian D (Son of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management are excellent. My dad has received very good care here. Any concerns are quickly dealt with. I am kept informed as to what is happening with my dad and at the home.
My only concern is that the menu could be a bit more varied eg: more vegetarian options.
I am glad that my
dad is at Lever Edge care home.
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Review from Sarah E (Daughter-in-law of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving at Lever Edge, my mother-in-law has truly been treated brilliantly with dignity and respect. She has been so much happier since arriving and has come out of her shell. She is forever praising the staff and has really settled in well. Thank you Lever Edge.
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Review from S O (Niece of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has only been in for the last four weeks. As a family we are very pleased with the care she has had. The staff are very helpful and caring. The food and drink are very substantial. The room and the home are kept at a very high level.
Overall very pleased.
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Review from Shauna B (Niece of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has settled so well. The staff are excellent and have really helped her settle into her new life at Lever Edge. She has made new friends. It's like home from home for her! Thank you Lever Edge.
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Review from Ron E (Husband of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very secure all outside doors have keypads. Must do a flow test before entering the home to visit. Staff take you to my wife's room if she is not there they bring her to me. My wife is always clean and tidy, clean clothes, slippers on, hair brushed. There is a hairdresser who comes in and
does my wife's hair and other residents. Her room has an ensuite with a shower. All in all, I think it is the right place for my wife.
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Review from Evelyn B (Daughter-in-law of Resident) published on 15 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We feel she is looked after well, is happy and safe.
Staff are very caring and attentive. Overall, we are very satisfied with the care received at Lever Edge House.
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Review from Nicholas S (Son of Resident) published on 21 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Lever Edge for just a little over three years.
The care and attention she received from the staff was impeccable.


My mother loved being here and was thoroughly spoiled by the staff always in a lovely environment that also takes into account the residents loved ones and friends.


My

mother sadly passed a few weeks ago, and I will be forever grateful of the fabulous care she received from these guys, and also the love and affection she got before passing.
Reply from Lisa Martin, Home Manager at Lever Edge

Thank you for your lovely review. We are so glad to hear how much your Mother loved living at our home. She was a pleasure to care for, always ready to smile and laugh along with the staff team. We will share your kind words with everyone as we know they will be deeply touched by them. We wish you all of the best always. Take care and keep safe.

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Review from Pauline W (Sister of Resident) published on 12 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really can’t praise the staff from Lever Edge enough. They have supported us as well as my sister through this very difficult time. We have had dealings with the manager, admin, and care staff, and everyone have been supportive, caring, and friendly. They have treated my sister with compassion and
care and always listened to us and are happy to give their time which we have always appreciated. Many thanks from the family to this fantastic team who have made a very difficult time bearable.
Reply from Lisa Martin, Home Manager at Lever Edge

Thank you for your wonderful review, it is lovely to hear how happy you are with the care that your sister receives at our care home. We will share your kind words with our staff team as we know they will be delighted by your praise. Take care and keep safe.

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Review from John P (Son-in-law of Resident) published on 7 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent communication between home and family. I know my father-in-law loves his time in the home and it's given him a new lease of life. He is eating better than before and enjoys all the activities including bingo and has made many new friends.
Reply from Lisa Martin, Home Manager at Lever Edge

Thank you so much for your 5* review of our home. It is wonderful to hear how happy your father-in-law is, and how much he enjoys the activities and friendships he has made. We will share your review with our staff team too as I know that they will be delighted to read your kind words. Many thanks and keep safe.

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Review from Susan G (Friend of Resident) published on 19 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My close friend has been a resident at Lever Edge Care Home for over 10 years after being diagnosed with dementia. In August 2018 she suffered a stroke and was placed on end of life care. Since that time she has been confined to bed and has required round the clock extensive care.
The staff on the
Bungalow section have been amazing and the care that she has received is as good as that provided in a hospice.
During my visits, I have noticed that my friend is always clean and comfortable and despite her poor state of health the carers always treat her with dignity and genuine kindness. It is reassuring to know that she is being cared for in such a compassionate and friendly way.
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Review from Paul S (Husband of Resident) published on 7 May 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
Some of the staff are very surly and inappropriately suited to this type of job. The home seemed understaffed. At this time wife was left half-dressed for long periods of time. Incontinence pads asked for by home were not delivered to her for twenty-four hours.
Reply from Lisa Martin, Manager at Lever Edge

We are very sorry to read that you were unhappy with aspects of the time your wife spent at our care home as we always go out of our way to ensure that our residents are cared for to the highest standard. You commented that the home seemed understaffed, however we would like to confirm that our staffing levels are reviewed in order to meet the resident’s needs and our staff receive extensive training in supporting both residents and family members. This notwithstanding, we were encouraged that you gave us 4* for our facilities, activities, cleanliness and food & drink that your wife enjoyed while staying with us. We thank you for your comments which we take very seriously, and we would like to wish you both well .

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Review from Susan M (Daughter of Resident) published on 26 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved to Lever Edge in October after being in hospital as he needed 24 hour care. Even though he has only been there a few months the care and support he has received has been second to none, they keep me informed all the time about his wellbeing.
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Review from Becca P (Granddaughter of Resident) published on 17 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my grandad moved into Lever Edge, he's practically changed into a completely different man. He looks much better and is socialising with others more than he was before. They've helped him to gain healthy weight and his physical appearance and mental health have also improved massively thanks to
the staff at the home. We cannot fault the home in any way at all.
Reply from Lisa Marton, Manager at Lever Edge

Many thanks for your kind review, we are so pleased to read how happy you are with the care your Granddad is receiving at our home. We will share your review with our staff as they will be delighted. Take Care and Keep Safe.

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Review from Soph H (Granddaughter of Resident) published on 13 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Lever Edge have taken really good care of my elderly grandad since his admission earlier this year due to ill health and dementia. He has gained (healthy) weight, and his overall appearance has greatly improved. He has changed so much since being there. The staff have kept us informed of
all the changes to visits with lockdowns etc, to ensure residents are being kept safe during covid. Thank you again to everyone.
Reply from Lisa Martin, Manager at Lever Edge

Thank you for your kind review of Lever Edge. It is wonderful to hear how happy you are with the care that your grandad is receiving at our home. We will share the review with our staff team as they will be delighted to read your lovely words. Take care and keep safe.

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Review from Paula M (Daughter of Resident) published on 9 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother suffers from Dementia and has been a resident at Lever Edge for a few years, the staff in the Bungalow are amazing with my mum as are all the staff in other sections of the building including the Kitchen staff and cleaners, they always try to put a smile on her face and have a giggle with
her. Due to my mum's dementia she can get aggressive, anxious, shouting out and hits out but the staff are so patient with her and try to talk her round and this can take hours and isn't very pleasant to see or cope with so hats off to them when my mum is in a good place she loves musicals, a laugh, cuddle and this is all provided without hesitation.
I've never had a problem, I'm always kept up to date with her health and wellbeing and know that my mum is treated with respect.
Caring for someone with dementia is not just a job it's so much more and thank all the staff for all the hard work and effort they have put in with my mum and especially at these very hard and uncertain times
Reply from Lisa Martin, Manager at Lever Edge

Thank you so much for your kind words. It means so much to us to hear that you are happy with the care that Mum receives at Lever Edge. We will share your review with the staff team who we know will cherish it. Take care and keep safe.

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Review from Alice P (Granddaughter of Resident) published on 19 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my grandfather moved in, we have seen a huge improvement in his happiness and wellbeing. He loves the staff and settled in really well. It's so nice to see him so happy and well cared for. All of our worries about moving him into a care home have gone away after seeing how well cared for he is.
Reply from Lisa Martin, Manager at Lever Edge

Thank you for your kind review. It is a pleasure to care for your grandfather, and it's lovely to see how well he has settled with us. We will share your review with the staff team as well. Take care and keep safe.

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Review from Rita J (Cousin of Resident) published on 19 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my cousin became a resident in December 2019 she had lost interest in everything including eating. Within a matter of weeks she was eating everything, gaining weight and laughing and joking with carers. She said she wanted to stay permanently and this was then arranged. Although we were unable
to visit her during COVID 19 restrictions we were happy to know that she was receiving the best care and was being kept safe from the virus. Although she passed away in August this year - following a stroke - she spent the last few months in a place she loved.
Reply from Lisa Martin, Manager at Lever Edge

Thank you so much for your kind words, it was a delight to care for your cousin when she lived at Lever Edge. The team and myself enjoyed many laughs with her and were very saddened by her passing. I will share your kind words with the staff team and send you all of our best wishes. Take care and keep safe.

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Current Review Score: 9.5 (9.535)

Overview of Review Score

The Review Score of 9.5 (9.535) out of 10 for Lever Edge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.535 for Lever Edge is calculated as follows: ( (222 Excellents x 5) + (98 Goods x 4) + (33 Satisfactorys x 3) ) ÷ 353 Ratings = 4.535
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lever Edge is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Manny

Manny Patel

Job Title: Activity Coordinator Joined: 2014

I started working at Lever Edge in 2014, I worked as a carer for 9 years and when the activities coordinator job role came up last year I thought I would go for it, doing this job for the last 12 months I feel I have excelled in my confidence and thrived, I really enjoy making all the residents happy, I have a great rapport with all the residents, families, friends, and people and businesses in the community who donate some wonderful things to Lever Edge. I won Star of the Month in January for my compassion and aspiration.

Kathryn

Kathryn Denton

Job Title: Deputy Manager Joined: 2011

I have worked at Lever Edge for 13 years, starting as a carer and working through the ranks to a senior, unit manager and 6 years in my current role as a deputy manager now, I feel I am a great support to management and all the staff.


I hold an NVQ level 5 in Leadership and management.


My greatest achievement was writing a poem during the pandemic I entered a competition and out of hundreds of entries I won. My poem was then published along with my photograph in a book called ‘Poems in a Pandemic,’ so a very proud moment!

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