Lever Edge

Lever Edge Lane, Great Lever, Bolton BL3 3EP
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9.5 81 Reviews
  • Lever Edge, Bolton
Lever Edge House is a purpose-built care home, created to best compliment a highly skilled team offering excellent residential care. This home also boasts fantastic dementia care.

Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - Carers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home.

Carers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

The home welcomes long stay residents but also those wanting a shorter stay, perhaps for rehabilitation or convalescence or to build confidence after a fall. Has also offered respite care and support to those suffering from nervous conditions following a break in at their home

Hill Care have are well respected in the North of England for a homely range of care accommodations that incorporate the latest sector technology and recognised good practice.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1216
  • Self-Funded Residential Dementia Care: from £1288
  • RESPITE Self-Funded Residential Care: from £1216
  • RESPITE Self-Funded Residential Dementia Care: from £1288

Its based on needs assesment, please ring the home to speak to Lisa Martin.

These prices are only a guideline, please contact Lever Edge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jenny Swimby (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (77)
  • Couples/Companion Rooms (2)

Lever Edge Reviews (81)

9.5

Lever Edge has a Review Score of 9.5 (9.535) out of 10, based on 30 reviews in the last 2 years.
Over all time Lever Edge has 81 reviews.

Overall Experience
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  • 29
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Date Published
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Reviewer Connection to Lever Edge
  • 27
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Total of 81, showing 61-80
Review from Jo P (Daughter of Resident) published on 16 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into Lever Edge because he hadn't been able to look after himself at home and wasn't in a good state of health. Since being at Lever Edge he has regained weight, joined in with social activities and begun to enjoy life again.
I'm extremely grateful to all the staff at Lever Edge for keeping
Dad safe during Covid and local lockdown.
Reply from Lisa Martin, Manager at Lever Edge

Thank you for your kind review, your Dad is doing so well and it's a pleasure to care for him at our home. We will share the review with our staff team who will really appreciate that you took the time to complete it. Take care and keep safe.

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Review from Patricia W (Daughter-in-law of Resident) published on 9 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in Lever Edge care home going on for four years and has been very well looked after by her key workers and all staff on both departments that she has resided on. Even though she has recently moved into a different area within the home, she has settled in very well. Also, during
these unprecedented times, we have been kept fully up to date on the current situation, which does give peace of mind that she is being given the best of care. Thank you to everyone for the hard work, respect and thoughtfulness that you all give.
Reply from Lisa Martin, Manager at Lever Edge

Thank you for your lovely review of our home. It is greatly appreciated and we will pass on your good wishes to all of our team. Take care and keep safe.

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Review from Ruth P (Granddaughter of Resident) published on 7 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My granddad's been in the care home for the last few months (very start of Lockdown!) Since granddad came into Lever Edge, the updates have been fantastic. The involvement with his care and his needs and what as a family we want for him have all been taken into consideration. More recently, the garden
visits have been a blessing as we've been able to catch up with granddad and its meant that my grandma doesn't have to be away from my granddad for too long. The staff are fantastic towards him and have gone above and beyond with our expectations.
Reply from Lisa Martin, Manager at Lever Edge

Thank you so much for your very kind review. We're so happy that you are enjoying the garden visits with your Granddad. We will pass on your lovely words to all of the staff team. Take care and Keep Safe.

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Review from Judith H (Daughter of Resident) published on 6 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lever Edge care home is a very good care home. My mum is in there, and she is well cared for and I feel that my mum is in the best place. I am very happy with her care.
Thank you, Mum's very happy there she smiles a lot when I visit.
Reply from Lisa Martin, Home Manager at Lever Edge

Thank you for your lovely review, Judith. We are delighted to hear how happy you are with the care that your mum receives. We will share it with all of our team members too. Take care and keep safe.

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Review from G H (Godson of Resident) published on 20 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home and staff were excellent. They looked after my godmother with exceptional compassion during the last few weeks of her life. I would highly recommend this home to any person looking for a placement for their loved one. Well done to all.
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Review from Maxine M (Daughter of Resident) published on 5 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have cared for my 94-year-old mother for 12 years but after a fall at home, I knew that it was no longer possible for her to live alone. I visited 16 nursing homes and was begging to think I would never find the right plac4e, I would feel ti, it would be instinct, and this is exactly what happened
when I sat in the reminiscence tea room at Lever Edge. The manager told me about all the fantastic plans and ideas she had as the singing painter walked past in full voice with a resident on his arm and I knew this was the place for mum. Mum settled in immediately, her room is lovely and spacious with her own ensuite. I cannot praise the staff enough, they are kind, caring and have a lot of patience. There are events for families to join in, the summer BBQ was a huge success, and activities and outings. Lever Edge made one of the hardest decisions much easier. Thankk you for looking after mum.
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Review from Ann W (Wife of Resident) published on 9 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my relative is receiving.
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Review from Glynis S (Friend of Resident) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On arrival, we were greeted by friendly staff. We were allowed to bring our puppy dog in for a visit.
Whenever we have visited in the past we have been offered the use of the kitchen, making our visit feel like a home from home.
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Review from Alison B (Daughter of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lever Edge is an amazing care home with compassionate, caring and competent staff. My Mum has been a resident here for just over a year and myself and my Dad can rest in the knowledge that my Mum is very well looked after by the staff; nothing seems too much trouble to them. To Sum it up it is like
a home from home and we can't thank you enough.
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Review from Leslie S (Son of Resident) published on 30 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have my Dad in this home. My Dad has settled in this home and the staff are amazing with my Dad. Some staff do go out of their way to make sure my Dad is well looked after, even when they have taken him for a meal to make sure the restaurant has met his needs. I would like to thank all the staff for
looking after my Dad.
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Review from Anne D (Daughter of Resident) published on 30 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Lever Edge care home have made my dad feel very welcome. All the staff now know him and always comment on how well mannered he is. The Manager will always go out of her way and the staff will go that extra mile. My Dad loves it here. All I can say is a massive thank you for looking after
him.
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Review from Deborah D (Mother-in-law of Resident) published on 30 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother in Law is very well cared for. Her needs are always met and she is very happy which means everything to us. Her carer is fantastic with her. She always makes sure that she is well cared for, clean and tidy. She is always very respectful towards her and to us as a family. She is amazing.
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Review from E S (Wife of Resident) assisted by family/friend published on 24 July 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
We feel the staff are friendly and helpful, however, we feel there could be more activities in the bungalow. We feel the room could be more hygienic as it does smell of urine. We feel it is an expensive home and do expect a standard of care, cleanliness and activities. He is always well dressed and
smart which we appreciate. We feel it is adequate.
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Review from R H (Partner of Resident) assisted by family/friend published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Fairly happy of my partner's treatment in this home.
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Review from Daryl H (Son of Resident) published on 10 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Improvement since new manager came. There's always a friendly face. Staff are warm and welcoming.
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Review from Denise D (Daughter of Resident) published on 10 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always kind and caring to my mum. I feel confident she is looked after well. (Very well)
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Review from Lana Anne B (Daughter of Resident) published on 28 August 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mother has been a resident at Lever Edge Care Home for almost four years now. She is looked after really well by all the staff there who are friendly to us and keep us informed of anything we need to know.
We are now able, myself and my sisters, to enjoy breaks away knowing that her needs are
being met. We visit very regularly between us, at least every other day so we are well aware of how the home operates on a day to day basis.
This area of care is the hardest to work in as I myself was in the caring profession until my retirement and well understand that the work is often very challenging and also can be very rewarding.
We are very grateful to all the staff, carers, seniors, kitchen staff who produce great food, laundry staff, office staff and cleaning operatives who all do a great job under at times very difficult circumstances.
We would advise people to visit for themselves to see all the hard work that goes into the homely atmosphere there.
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Review from Julie D (Daughter of Resident) published on 7 August 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has both vascular dementia and Alzheimer's disease. She moved into Lever Edge when my sisters and I could no longer care for her. This was four years ago.
In this time, we have seen staff and residents come and go, some old faithful's are still around. Mistakes have been made but that is
the case in every hospital, clinic or home because people do make mistakes.
I must say that, in these four years, my mum has been contented, well fed, clean, entertained and loved. The staff are genuinely fond of her and that is the most important thing to us, as we were always a very close family.
I would trust the staff and management to make the right decisions about my mother's care. We are now able to go on holiday without worry, as staff contact us with any issues.
I recently recommended this home to a friend and her mother is now a resident.
Well done all at Lever Edge, we appreciate the care and love you give mum every day.
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Review from G J (Son of Resident) published on 23 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has resided here for 9 months, and is cared for well. The hard-working team are genuinely caring. Up until around March, the entertainments and activities at the home were poor. No activities coordinator meant staff were just too busy in their day-to-day tasks to spend too much time on activities.


However,

the recent appointment of a genuinely committed member of staff, dedicated to activities, has changed things. My mother now enjoys lots more stimulation in the home and also enjoys trips out to cafes, markets, parks and pub lunches. It's been a great help to her.


I do feel that Head Office management are a little out of touch at times, and were quite fixed over an issue that I drew to their attention recently. However, to be fair, the matter was eventually resolved satisfactorily. I think more practical support is needed for the team at times from the Head Office management.


However, the main issue is that my mother is cared for well, and is happy and settled there.

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Review from Carol L (Daughter-in-law of Resident) published on 17 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother-in-Law became a resident at Lever Edge Care Home in March 2017, following a 3-week stay in hospital.


Whilst in hospital, and being 96 years old, it became clear to everyone, including mum, that the time was right for her to go into residential care.


We visited over 10 care homes and

just when we were about to give up, we came across Lever Edge. We were welcomed by friendly staff, the place looked bright, and everyone seemed happy.


We had two rooms to choose from. After deciding on the one we wanted, we were allowed to customise the room to meet mum's personal taste.


Over the last few months, mum's general health has greatly improved. She's eating better and generally seems contented. For the first time in years, we feel at ease knowing there is always someone there if she needs any help. She's treated with dignity, the staff are wonderful caring people, she chooses what she wants to eat and she loves her own room, it's definitely become home to mum. Thanks to everyone.

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Current Review Score: 9.5 (9.535)

Overview of Review Score

The Review Score of 9.5 (9.535) out of 10 for Lever Edge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.535 for Lever Edge is calculated as follows: ( (222 Excellents x 5) + (98 Goods x 4) + (33 Satisfactorys x 3) ) ÷ 353 Ratings = 4.535
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lever Edge is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Manny

Manny Patel

Job Title: Activity Coordinator Joined: 2014

I started working at Lever Edge in 2014, I worked as a carer for 9 years and when the activities coordinator job role came up last year I thought I would go for it, doing this job for the last 12 months I feel I have excelled in my confidence and thrived, I really enjoy making all the residents happy, I have a great rapport with all the residents, families, friends, and people and businesses in the community who donate some wonderful things to Lever Edge. I won Star of the Month in January for my compassion and aspiration.

Kathryn

Kathryn Denton

Job Title: Deputy Manager Joined: 2011

I have worked at Lever Edge for 13 years, starting as a carer and working through the ranks to a senior, unit manager and 6 years in my current role as a deputy manager now, I feel I am a great support to management and all the staff.


I hold an NVQ level 5 in Leadership and management.


My greatest achievement was writing a poem during the pandemic I entered a competition and out of hundreds of entries I won. My poem was then published along with my photograph in a book called ‘Poems in a Pandemic,’ so a very proud moment!

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