Bankfield Residential Home

Gigg Lane, Bury BL9 9HQ
Review Us
9.5 35 Reviews
  • Bankfield Residential Home, Bury
Bankfield care home in Bury offers elderly people and those with dementia a welcoming home.

Residents can relax and socialise in the communal facilities, a central courtyard garden and variety of activities.

Traditional home-cooked, nutritious meals are prepared and served to residents each day.

Staff take pride in offering a service that is dynamic and evolutionary, quick to adapt to the changing needs of residents.

Trained staff ensure the care home's residents are safe, happy and well cared for. It is the care and well-being of residents that drives the way staff look after them.

The care home is aware of the importance of the environment and surroundings, especially for those who suffer from dementia or have physical difficulties. Staff devote time to activities that stimulate the minds of residents and help them to feel relaxed.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Nicola Entwistle (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1986
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (4)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Parking

  • On site parking and street parking

Bankfield Residential Home Reviews (35)

9.5

Bankfield Residential Home has a Review Score of 9.5 (9.507) out of 10, based on 19 reviews in the last 2 years.
Over all time Bankfield Residential Home has 35 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bankfield Residential Home
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Total of 35, showing 1-20
Review from Alan G (Husband of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my opinion Bankfield is a wonderful residential home, the staff are very caring and compassionate with my wife. She is very happy there.
We (myself & my daughter) are kept up to date with her healthcare and wellbeing at all times.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you very much for your kind words. I am so pleased to hear that you are happy with the care your wife receives in our home..

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Review from L S (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been at Bankfield for over a year, I am very happy with the care he receives, any concerns that I have spoke to management about have been dealt with. The home is clean and smell free, residents are encouraged to join in activities, relatives are invited to events which are put on regularly.
The staff do a great job are always friendly.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words I'm very pleased to hear that you are happy with the care that your dad receives in our care home.

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Review from N B (Nephew of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my uncle on a number of occasions, over the last twelve months. I have found the staff friendly and helpful.
On occassions, if my uncle had a fall or any information the staff thought I needed to be inform of they phoned me directly. Very pleased with this home.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you are happy with the care we provide to your uncle at Bankfield

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Review from S W (Wife of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find majority of staff very caring his room is very clean airy & pleasant, food is made in house home cooked & fresh,
Many activities for residents to do, feel everyone should benefit from summer days out.
Seniors are excellent at spotting anything wrong or concerning.
Always greeted with a friendly
atmosphere, issues or concerns get recified quickly.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you are happy with the care we provide to your husband at Bankfield

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Review from Deborah W (Daughter-in-law of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been a resident at Bankfield Care Home for 6 weeks .She moved in as she was constantly falling at home and was diagnosed with mixed dementia .Having looked after her ourselves for the last 2 years the time was right for her to move in.
It has been a truly remarkable experience
as she is a very private non mixing person.
She has settled in so well and is happy to sit in the lounge every day.The staff are very welcoming and she is clean tidy and safe.Thank you all
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Review from Sharon W (Daughter of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Bankfield Residential Home since January this year, I never thought she would settle into a care home but I am pleased with the care and understanding given to my mum who always looks well cared for and happy.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you are happy with the care we provide to your mum at Bankfield.

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Review from Justin B (Son of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad went to Bankfield in early June 2024 and stayed until his death in mid-September 2024. I cannot answer if it was good value for money as all care homes are astronomically priced. That said the important thing is not money but the care he received and the character of the people providing the
care and I am happy to say that my dad was treated very well and the staff are very friendly, caring and professional. I cannot thank them enough for the short time my father was with them.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you for your very kind words, I am happy to hear that you are happy with the care your dad received at Bankfield whilst he was with us.

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Review from M R (Daughter of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum transferred to Bankfield Residential Home from hospital and the care the staff have provided to my mum over the last few weeks has been excellent.
They have provided encouragement and support to improve her appetite and also her mobility is getting better and we can see her progress each time
we visit her.
Overall we as a family are happy with her placement and all the staff are excellent. Most importantly mum is really happy there.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you and your mum are happy with the care we provide at Bankfield Residential Care Home.

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Review from Jonathan B (Son of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to Bankfield eight weeks ago, and from my first visit to now the care that has been shown to my mother has been incredible. Staff are very approachable and all questions (and I ask some daft ones, no doubt) are answered quickly and I feel immediately put at ease.
It's so relieving
to know my mother is in good hands and I honestly cannot thank management and staff enough for all they do.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words; we are very happy to hear that you are happy with the care we provide at Bankfield.

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Review from S W (Respite Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Bankfield Residential Home was excellent. Everything was catered for, entertainment, food etc. The staff and residents were lovely. All in all, a very pleasant experience.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you were happy with the care we provide at Bankfield.

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Review from A W (Daughter of Resident) published on 14 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent a couple of months at Bankfield Residential Home following a stay in hospital. She was well cared for with the staff friendly and professional. Rooms are a tad dated but are equipped for needs. Well organised, medications given on time and professionally dispensed. Meal times and standard
of food good, with mum saying she really enjoyed the choice with the catering team assisting with dietary requirements. Mum was entertained by staff and some residents! Areas clean, garden area small but well tended, communal areas plenty and smaller areas available for family visiting. 24-hour access by means of intercom. My experience was positive, my mum's more so. Staff are good, always busy but my mum received a good level of care which is the main thing.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you and your mum were happy with the care we provide at Bankfield.

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Review from Ronald B (Respite Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, it was a good service. Pleasant staff who are very helpful.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are happy with the care we provide at Bankfield Residential Care Home.

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Review from M C (Wife of Resident) published on 16 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was admitted to Bankfield Residential Home eight weeks ago after having suffered a stroke and spending over three months in hospital.
The managers and staff welcomed him warmly and his care has been excellent. He enjoys the food and the sympathetic care of the staff. Visitors are made welcome
and if the staff are concerned about medical issues, a GP is available. Of course, he would like to come home but with his needs, that is impossible and he says he is well taken care of.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you and your husband are happy with the care we provide at Bankfield Residential Care Home.

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Review from C W (Friend of Resident) published on 5 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Home clean. Staff friendly. Staff caring. My friend recently moved into Bankfield and you can see he is happy, and putting on weight.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you and your family and friends are happy with the care we provide at Bankfield Residential Care Home.

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Review from Kevin L (Brother of Resident) published on 5 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Bankfield Residential Home ideal for looking after and caring for my sister. She receives care and attention from management and staff. She seems to have settled in quickly with nice accommodation, food and treatment.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you and your family are happy with the care we provide at Bankfield Residential Care Home.

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Review from Lindsay H (Daughter of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father was assessed as needing 24-hour care and moved into Bankfield, the staff have gone above and beyond to ensure that he settled in well and is well cared for. The meals are freshly cooked and varied. There are many daily activities available should the residents wish to take part. The
home is clean and well-maintained. I have been, and continue to be very impressed.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you for your very kind review. I am very pleased you are happy with the care your father receives at Bankfield.

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Review from David H (Son of Resident) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am well pleased with the care I receive.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you for your kind words we are very pleased that you are happy with the care received in Bankfield Residential Home.

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Review from Benjamin H (Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff fairly good.
Management good.
Food fairly food.
Mostly good staff.
Fairly safe and good.
Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you for your kind review I am very pleased that you are happy with your stay at Bankfield Residential Home.

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Review from B G (Resident) published on 21 December 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mostly satisfactory but most of my TV equipment cannot get picture using an aerial.
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Review from D S (Son of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very happy with the standard of care given to my mum. I know the last CQC visit raised concerns, but the staff really seem to be working hard to rectify and make further improvements. Mum likes the staff, her room and the food. There are lots of activities and occasional trips out. The personal touch
of the staff makes a real difference to Mum and the family. Everyone is really friendly and keeps us informed about Mum's care and any health concerns. The structure of the staffing seems much more stable recently.
Reply from Managers Bankfield, Manager at Bankfield Residential Home

Hi, thank you for your kind comments and for taking the time to complete this review. We love having your mum with us, and it has and continues to be a pleasure to care for her.
Kind regards,
Bankfield.

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Current Review Score: 9.5 (9.507)

Overview of Review Score

The Review Score of 9.5 (9.507) out of 10 for Bankfield Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.507 for Bankfield Residential Home is calculated as follows: ( (129 Excellents x 5) + (72 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 219 Ratings = 4.507
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bankfield Residential Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bankfield Residential Home

What types of Care is Bankfield Residential Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bankfield Residential Home have?

There are 36 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Bankfield Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bankfield Residential Home to the centre of Bury?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bankfield Residential Home to verify any information. View our terms and conditions. Bankfield Residential Home has an Enhanced Service - more info.