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Bankfield Residential Home

Gigg Lane, Bury, Greater Manchester BL9 9HQ
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Bankfield Residential Home, Bury
Bankfield Residential Home, Bury
Bankfield Residential Home, Bury

Bankfield care home in Bury offers elderly people and those with dementia a welcoming home.

Residents can relax and socialise in the communal facilities, a central courtyard garden and variety of activities.

Traditional home-cooked, nutritious meals are prepared and served to residents each day.

Staff take pride in offering a service that is dynamic and evolutionary, quick to adapt to the changing needs of residents.

Trained staff ensure the care home's...  

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Care Provided by Bankfield Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Bankfield Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicola Entwistle (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1986
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (4)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Parking

  • On site parking and street parking

Bankfield Residential Home Reviews (39)

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9.5

Bankfield Residential Home has a Review Score of 9.5 (9.546) out of 10, based on 12 reviews in the last 2 years. Over all time Bankfield Residential Home has 39 reviews.

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Showing 39 reviews matching selected criteria
Review from David H (Son of Resident) published on 3 January 2024 Submitted via Postal Card
Overall Experience

I am well pleased with the care I receive.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you for your kind words we are very pleased that you are happy with the care received in Bankfield Residential Home.

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Review from Benjamin H (Resident / Service User) published on 22 December 2023 Submitted via Postal Card
Overall Experience
Staff fairly good.
Management good.
Food fairly food.
Mostly good staff.

Fairly safe and good.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you for your kind review I am very pleased that you are happy with your stay at Bankfield Residential Home.

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Review from B G (Resident / Service User) published on 21 December 2023 Submitted via Postal Card
Overall Experience

Mostly satisfactory but most of my TV equipment cannot get picture using an aerial.

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Review from D S (Son of Resident) published on 31 May 2022 Submitted via Website
Overall Experience

Very happy with the standard of care given to my mum. I know the last CQC visit raised concerns, but the staff really seem to be working hard to rectify and make further improvements. Mum likes the staff, her room and the food. There are lots of activities and occasional trips out. The personal touch of the staff makes a real difference to Mum and the family. Everyone is really friendly and keeps us informed about Mum's care and any health concerns. The structure of the staffing seems much more stable recently.

Reply from Managers Bankfield, Manager at Bankfield Residential Home
Hi, thank you for your kind comments and for taking the time to complete this review. We love having your mum with us, and it has and continues to be a pleasure to care for her.
Kind regards,

Bankfield.

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Review from Rosemary G (Daughter of Resident) published on 17 May 2022 Submitted via Postal Card
Overall Experience

I've seen a massive improvement in the care, activities, approach and dedication to the well-being of residents over recent months. It was needed, but new management has made a big difference. Staff are fab! I'd still like to see more regular bathing of my mum, but the home has really improved a lot.

Reply from Bankfield Care Home, Managers at Bankfield Residential Home
Thank you for your kind comments recognising all of the work that the team do and especially for your 5-star review on our activities, trips and management.
It is always a pleasure to care for your mum, and she means the world to us all.
Kind regards,

Bankfield.

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Review from D F (Daughter of Resident) published on 23 July 2020 Submitted via Postal Card
Overall Experience

I consider Bankfield to be an excellent care home. With COVID-19 the staff and management have all stepped up and gone the extra mile looking after my Mum and keeping me well informed on how she is and nothing is too much trouble. When you ring for information they help me as much as they do by Mum, by keeping her safe for me.

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Review from Raquael S (Daughter of Resident) published on 15 July 2020 Submitted via Postal Card
Overall Experience

I am overall very happy with the care home. I believe my Mum is well looked after. The staff and management are lovely, helpful, and understanding. My only complaint, if any, is I feel Mum could be stimulated more with different activities. Though I also understand that has been more difficult in recent months.

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Review from Y F (Daughter of Resident) published on 7 July 2020 Submitted via Postal Card
Overall Experience

My mother and I viewed Bankfield Care home in February 2020 and she decided to move there after giving notice (one month) at her present home at the time. I took her in lockdown April 18th to Bankfield so have not seen the premises myself since. I have, due to lockdown only just seen my mother for 1 1/2 hours since then. However, based on this very little information and the telephone contact I have had with the staff, she appears very happy and looks well. It is perhaps the wrong time during the lockdown in a pandemic to do a survey. They have done an excellent job, the staff ensuring every person has been well cared for though.

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Review from John M (Son of Resident) published on 7 July 2020 Submitted via Postal Card
Overall Experience

My father has resided at Bankfield for the past 18 months. In my opinion, it is a well organised care home. The staff is very friendly and efficient. The overall standard is excellent and the cleanliness is to a high standard. The health and safety of the residents is a high priority and always treated with dignity. I would highly recommend Bankfield and it is certainly good value for money.

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Review from Jillian G (Daughter of Resident) published on 23 June 2020 Submitted via Website
Overall Experience
My mum has now been in Bankfield for over 18 months and I can't give enough praise to each and every one of the staff who are so kind, dedicated and empathetic!!
Especially during the COVID crisis where obviously no proper contact with Mum has been possible, the staff have taken the time to ensure that myself and family have had regular video call contact with Mum whenever we want along with text updates concerning the home generally!
Even through these hard times, as a result of the efforts of the staff at Bankfield, we know that we can all sleep well in the knowledge that Mum is being looked after like royalty!

I and my family could not recommend Bankfield highly enough!! You are all brilliant and thanks for all your care!!

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Review from Stuart B (Son of Resident) published on 18 June 2020 Submitted via Website
Overall Experience
The consistent dedication, commitment, patience, perpetual smiles, humour and “nothing is too much trouble” attitude of all the staff, whether they’ve had a good day or a tough day, is a huge differentiator for Bankfield.
The facilities are light, fresh, clean and very importantly, odourless. The rooms are ample rather than large but kept spotlessly clean.
My mum’s been in Bankfield now for 8+ months. There was no care home in second place when a decision needed to be made; Bankfield was a head and shoulders, above other care homes I visited. It costs a little more than the minimum but never has “you get what you pay for” echoed so true.
The staff have so much to be proud of for keeping Covid-19 out of Bankfield. The responsibility on their shoulders and the sacrifices the staff made to put residents before seeing their own families leaves me speechless.

One area I’d like to see improved is activities; both for the resident with mental capacity, and those with dementia.

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Review from J P (Daughter of Resident) published on 6 February 2020 Submitted via Postal Card
Overall Experience

My Mum spent 7 months at Bankfield. She was treated with dignity, care and compassion. The staff were all friendly, supportive and caring.

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Review from K D (Daughter of Resident) published on 12 December 2019 Submitted via Postal Card
Overall Experience

My mum moved into Bankfield as a matter of urgency 2 years ago. Her dementia had become so bad she was unable to remain in her own home as she was no longer safe. I was worried sick and riddled with guilt that mum had to go into care. Bankfield have been amazing and I have nothing but praise and thanks for the genuine, loving care they have all shown my mum. Thank you Bankfield.

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Review from June B (Goddaughter of Resident) published on 4 November 2019 Submitted via Website
Overall Experience
I viewed several care homes before choosing Bankfield as by far the most welcoming and homely. I have not been disappointed. My relative has dementia which was aggravated by the recent loss of her husband, causing her to be quite difficult on occasions but the staff at Bankfield could not have been more caring and considerate. My relative has now been in residence for 2 and a half years and is as happy and contented as her illness will allow.

I cannot praise the staff highly enough, they obviously enjoy their work and this is shown in the way they treat the residents and the fact that staff turnover is extremely low, benefits the residents as they all seem to view each other as friends. The home is well equipped, extremely clean and fresh smelling.

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Review from Beth L (Granddaughter of Resident) published on 24 September 2019 Submitted via Postal Card
Overall Experience
Lovely comfortable home. Caring staff. Grandma happy and well looked after. Cosy nice bedroom with everything she needs.

Having activities such as board games, music, knitting etc would be much better for the residents.

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Review from Doreen J (Resident / Service User) published on 7 August 2019 Submitted via Postal Card
Overall Experience

I love it here, it's like living with my family. Staff and manager are all fantastic, nothing is too much trouble.

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Review from Martin G (Son of Resident) published on 7 August 2019 Submitted via Postal Card
Overall Experience

As good a care as family could give my mum! All the staff are fantastic and treat mum like their own family. I can't recommend Bankfield enough.

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Review from Janice H (Friend of Resident) published on 11 June 2019 Submitted via Website
Overall Experience
My friend is a permanent resident in here as she was not safe to look after herself in her own home anymore at the age of 90 and her health was deteriorating due to her forgetting her medication. Since being in here for over 2 years and having the loving care that she has been having and needed. I am hoping to celebrate her 100th Birthday. I have been at rest 100% knowing that my friend is in the best possible safe place to be in to be taken care of. All the staff here are very helpful, friendly, always on hand to have a chat. If you have any concerns they are always willing to deal with it in the utmost professional manner. Nothing is ever to much trouble for them.
Although I have never tasted the food the menu is always varied and will accomodate to each and every need.
The home itself is one of the cleanest care homes I have ever been in. The rooms are always spotlessly clean, they are forever decorating, replacing flooring and furniture.

Would Highly recommend

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Review from Denise F (Daughter of Resident) published on 5 November 2018 Submitted via Postal Card
Overall Experience
All the staff and management are very helpful and kind to my mum who has dementia.
Everybody who works at Bankfield are very happy and friendly and answer any questions you have about your relatives care and put my mind at rest knowing she is being well looked after.

I felt guilty putting my mum in a care home but after looking after her for over a year, every day took its toll on me. The staff helped me to see that she is cared for and happy.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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