Brookdale Care Home

5 St Paul's Court, Chesham Crescent, Bury BL9 6BX
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9.5 56 Reviews
  • Brookdale Care Home, Bury
Welcome to Brookdale Care Home
Residential & Dementia Care in the Heart of Bury

Brookdale Care Home offers exceptional residential care in a beautifully renovated setting, alongside specialist support for those living with dementia and Alzheimer’s in Bury’s most advanced purpose-built unit. Ideally located just five minutes from the M66, Brookdale provides easy access to Bury, Bolton, Manchester, Blackburn, and across Lancashire and Greater Manchester.

Brookdale offers beautifully landscaped gardens, a spacious conservatory with views over a tranquil courtyard, and a purpose-built botanical café a welcoming space for family visits, social activities, and pop-up dining experiences. Significant investment has gone into ensuring that Brookdale delivers the highest standards in both care and surroundings. Experienced, highly qualified team is committed to creating a safe, supportive, and welcoming environment for all who live here.

Services Include:

Residential Care
Enjoy independent living with the reassurance of 24/7 support in a recently refurbished, modern home.

Dementia Care
Bury’s highest-specification dementia unit, purpose-built to offer a calm and secure setting with tailored support.

Respite Care
Whether it’s for a night or several months, Brookdale provides exceptional short-term stays with consistent care and hospitality.

Convalescence Care
Supportive care for recovery following surgery or illness, working closely with occupational therapists to create personalised rehabilitation plans.

At Brookdale, every detail has been considered to combine the warmth of home with the comfort and elegance of a boutique hotel. The home manager and her compassionate team bring extensive experience and commitment to delivering the very best in person-centred care offering peace of mind to residents and their families alike.

Show Brookdale Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1350
  • Self-Funded Residential Dementia Care: £1300 – £1400
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1500

Available on request.

These prices are only a guideline, please contact Brookdale Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lois Samuels (General Manager)

Local Authority / Social Services

Admission Criteria

  • Private and local authority referrals
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (4)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Visiting

  • Visiting times are flexible throughout the day and night. However, the team kindly ask family and friends to avoid visiting during meal times to minimise disruption for residents.

Parking

  • Private Car Park

Brookdale Care Home Reviews (56)

Total of 56, showing 41-56
9.5

Brookdale Care Home has a Review Score of 9.5 (9.547) out of 10, based on 13 reviews in the last 2 years. Over all time Brookdale Care Home has 56 reviews.

Overall Experience

  • 36
  • 19
  • 0
  • 1
  • 0

Date Published

56
7
8
13
43

Review from Petra W (Friend of Resident) published on 7 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent members of staff that show compassion to all residents at all times, extremely high level of cleanliness with a welcoming atmosphere. The facilities that are on offer allow residents to maintain as much independence as possible.

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Review from Maureen H (Daughter of Resident) published on 28 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My ninety three year old father is a recent resident of Brookdale. He has dementia and has had at least two strokes that I know of, affecting his speech. I live in the USA and therefore visiting is often not so easily arranged. The Care Manager has often offered assistance to my mother, who has not
always been the easiest person to deal with! Also, recently, he kindly drove my father and my mother to my father's GP appointment.


My family is very appreciative of the 'extra mile' that the staff of the home have shown towards not only my father, but my mother too.

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Review from J C (Daughter of Resident) published on 16 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home appears well run with always a good number of staff on duty. It is small, friendly and comfortable and my father always looks clean, comfortable and well fed. There are always plenty of opportunity for visiting my father and the staff are friendly, approachable and informative. The placement
is situated near my father's last address so my mother is able to visit him (as there are good bus routes) if I am not available to take her in the car.

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Review from Brian C (Husband of Resident) published on 8 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in Brookdale Care Home for just two years, following a transfer from another home in the same ownership.
She had been diagnosed with dementia in May 2013, I was facing my own health problems and I required hospitalisation. My wife's condition was deteriorating and it was difficult
to care for her at home.
She is compliant with conditions in the care home, but she cannot grasp the logic of her situation, and this makes her mood difficult to contend with. She is provided with care in a positive and sympathetic manner.

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Review from Brian S (Husband of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

New manager seems to be making improvements. More consistent procedures needed i.e. All staff singing from the same sheet and provision for visitors to hang coats.

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Review from Bernadette (Daughter of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed at Brookdale for only 5 weeks. We thought it would be much longer but she passed away. The staff at Brookdale were fabulous. They got to know us all very well. Mum was well cared for and we as family were always welcomed and treated very well. The team were well prepared when it became clear
that mum was declining and everything they said would happen did. Mum's passing was so special and Brookdale enabled it to be so. A wonderful team.

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Review from M L (Daughter of Resident) published on 14 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brookdale Care Home St Paul's Court Bury cared for my mother for 3 months until she passed away. They are a lovely caring team that caring for people is more than just a job to them. They provided my mum with love, care and support and nothing seemed too much trouble. I can't thank them enough.

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Review from Robert W (Resident) published on 31 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall Good.

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Review from Tony M (Husband of Resident) published on 23 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Laundry- the actual laundry function is very good but the identification of clothing and after delivery to the rooms could be improved. Staff investment is required with regards to a full time activities coordinator with particular reference to the dementia unit.

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Review from Julie R (Granddaughter of Resident) published on 14 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We viewed a number of homes for our mum/nan and wanted the best possible care for her. We choose Brookdale believing it was the best care home in the area and we haven't been disappointed. The management and care staff attend to every need we have and our mum/nan has. They deal with everything with
patience and compassion and nothing is too much trouble. The hands on care she receives is more than we could have expected. 5 star care in our opinion and we couldn't be happier given a difficult situation for us all.

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Review from Malcolm L (Husband of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it is excellent, very professional, caring, clean, what more can I say.

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Review from C D (Son of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had to move into permanent care, due to a spell in hospital. We searched for an appropriate place for sometime, ultimately we came across Brookdale. We are pleased that we found the place for mothers sake. Everything is well kept, the services are excellent. The staff are caring, friendly
and helpful. Well done Brookdale!

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Review from Claire R (Daughter of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most of the staff are helpful and supportive and responds to requests. I find some of the staff seem to care more than others. Management are very good and supportive. Lots of my mum's belongings such as makeup, glasses, perfume go missing regularly which upsets both my mum and I. She is often dressed
in others clothes which are labelled. I have found sometimes that messages are not relayed. My mum seems generally happy and I feel happy because of this. I would like her belongings/clothing to be put back correctly after washing etc.

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Review from M R (Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No Problems.

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Review from Mo G (Friend of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My close friend, who I had shared a home with for 40 years spent 11 months in the care of Brookdale until she passed away on New Years eve 2015. The care and support, not only to her but to me too was excellent. The staff spent time explaining behaviours and medication to me and accompanied me to hospital
and dentist appointments. She was happy in Brookdale and regarded them as a second family. The food, hygiene and accommodation was all top notch and management equally supportive. I had no reason to question any action at all.

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Review from K D (Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

General and personal care is good at all times, but shortage of staff means waiting, sometimes the computer seems to 'take over' the staff near finishing time. Dignity is always dealt with in a caring manner by all the staff. Staff are available and will try to supply any help. Medical advice is good
and Doctors advice obtained. Food is good with an alternative menu. All round a good care home.

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Current Review Score: 9.5 (9.547)

Overview of Review Score

The Review Score of 9.5 (9.547) out of 10 for Brookdale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.547 for Brookdale Care Home is calculated as follows: ( (100 Excellents x 5) + (42 Goods x 4) + (1 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 150 Ratings = 4.547

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brookdale Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (4)

Meet the Team (13)

Lois

Lois Samuels

Job Title: General Manager

Joined: 2018

Hi, I’m Lois, the Home Manager here at Brookdale Care Home. I’ve worked in care since I was 18, gaining experience across children’s psychiatry, adult learning disabilities, and older people’s mental health. I have been at Brookdale over 7 years starting of as senior then progressing to team leader then deputy before being given the role of Home manager.


I’m passionate about providing truly person-centred care and ensuring our residents at Brookdale feel happy, valued, and at home. Outside of work, I enjoy anything involving animals, good food, and spending time with great people!

Justyna

Justyna Mistry

Job Title: Care Manager

Joined: 2025

Hi, I’m Justyna, proud to lead with care and compassion.


With years of experience in the care sector, I’m excited to guide our team toward top-tier excellence. Based on the dementia unit, you’ll often see me on my rounds, making sure every resident and staff member feels supported, valued, and loved

Doran

Doran Kennedy

Job Title: Office Manager & Head of Activities

Joined: 2020

Hi, I’m Doran. I originally started on the Activities Team before progressing into a senior role within that department and eventually becoming the Office Manager. In my current role, I oversee the Activities Team and support the day-to-day running of the home.


Outside of work, I’m a big lover of the outdoors and enjoy exploring different cities across the UK and abroad. I’m passionate about working closely with our team to create the best possible atmosphere for our residents, while also maintaining the high standards we’re proud of at our home.


Simba, our K9 Relationships Manager, is always by my side both in the office and during activities with the residents!

Simba

Simba The Cavapoo

Job Title: Resident Relations K9 Manager

Joined: 2022

Hi, I'm Simba! I accompany my dad to work every day and bring all the paw-some vibes to our residents. Whether it's wagging tails or warm cuddles, I'm here to brighten your day. You’ll usually find me in the office, ready to meet and greet – come say hi and let’s be fur-iends!

Eric

Eric Taylor

Job Title: Maintenance Manager

Joined: 2022

Originally a painter and decorator by trade, I'm now the go-to fixer at Brookdale, handling any job big or small with a can-do attitude. Whether it’s a quick repair or a major project, I take pride in keeping everything running smoothly for residents and staff alike.


Outside of work, you’ll usually find me out on my motorbike, exploring the UK one road at a time.

Sebastian

Sebastian Shannon

Job Title: Head Chef

Joined: 2016

Hi, I’m Seb, one of the chefs here at Brookdale. You’ll usually find me in the kitchen cooking up a storm and crafting my own unique recipes for our wonderful residents. I’m passionate about creating meals that are not only nutritious but also full of flavour and made with care.

Fiona

Fiona Platt

Job Title: Activities Coordinator

Joined: 2024

Hi, I’m Fiona, you’ll spot me on the floor, covered in glitter, paint, and every colour of the rainbow! I’m all about bringing big smiles and even bigger fun to our residents with creative, feel-good activities every day!

Avril

Avril Rothwell

Job Title: Wellbeing Coordinator

Joined: 2016

Hi, I’m Avril, part of the Activities Team and your Wellbeing Coordinator here at Brookdale.


You’ll usually find me in our beautiful Botanical Café, whipping up a cappuccino and sharing a smile. I love seeing families and friends come together here; it’s more than just a visit, it’s a community. At Brookdale, we’re all about creating that warm, welcoming environment where everyone feels at home.

Wendy

Wendy Hambleton

Job Title: Head Chef

Joined: 2023

Hi, I'm Wendy.


You’ll find me in the Brookdale kitchen or at the design board, whipping up fresh ideas for our daily menus and special themed parties. I’m passionate about creating meals that feel like home and bring a little joy to every plate.

Misbah

Misbah Memon

Job Title: Team Leader

Joined: 2022

Hi, I’m Misbah, Team Leader at Brookdale.


You’ll often find me leading our dedicated care team, bringing a positive spirit and plenty of energy to brighten our residents’ days. I’m passionate about creating a warm, supportive environment where everyone feels valued and cared for

Crisal

Crisal Biju

Job Title: Senior Care

Joined: 2023

Hi, I’m Crisal, always bringing my best smile to every shift!


Originally a nurse from India, I’m proud to bring my skills, experience, and warm heart to care for our wonderful residents here at Brookdale every single day.

Kate

Kate Beet

Job Title: Carer

Joined: 2021

Hi, I’m Kate, proud to be a carer at Brookdale.


Being a carer means making a real difference every day, and I always give my best to ensure our residents feel safe, supported, and truly cared for

Jane

Jane Hewitt

Job Title: Laundry Manager

Joined: 2019

Hi, I’m Jane, Laundry Manager and queen of the clean!


You’ll find me staying on top of all those loads, day in and day out, making sure everything’s fresh, folded, and ready with care. Behind the scenes, but always at the heart of Brookdale

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