Pemberton Fold

Pemberton Street, Little Hulton, Manchester M38 9LR
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9.1 34 Reviews
  • Pemberton Fold, Manchester
Pemberton Fold is a warm, welcoming and friendly care home situated in Little Hulton, Salford. It provides residential care for up to 60 older people, including people living with dementia.

The home is divided into different households, each has plenty of space to relax, including spacious lounges, an activities room and hairdressing facilities. Everyone who lives at Pemberton Fold has a large bedroom which can be personalised to individual taste and has its own en-suite facility.

The home also has a number of outdoor garden areas, which makes for a wonderful place to relax with visiting family and friends.

By getting to know the people supported, trained staff deliver the highest standards of person-centred care. Every person living at Pemberton Fold leads a happy, active and fulfilled life, tailored to their individual passions and interests. There is a varied activity programme on offer for all to enjoy, which includes arts and crafts, reminiscence sessions and entertainment.

Pemberton Fold recognises that every individual has unique preferences and requirements and the home takes a personalised approach to care planning, working closely with residents and their families to develop customised care plans that promote independence, dignity, and fulfilment. Each resident has their own assigned key worker who will spend time getting to know each individual and personalising care packages to the preference and wishes of the individual and family member. The dedicated staff undergo regular training and education to stay abreast of the latest developments in healthcare.

Nutritious meals are cooked onsite by the home's own chefs which offer choices and are tailored to resident preferences and to any dietary requirements.

Pemberton Fold are dedicated to providing exceptional care and support to residents, empowering them to live life to the fullest with dignity, respect, and compassion.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1154
  • Self-Funded Residential Dementia Care: from £1154
  • RESPITE Self-Funded Residential Care: from £1154
  • RESPITE Self-Funded Residential Dementia Care: from £1154

Prices exclude therapeutic activities such as hairdressing and chiropody.

These prices are only a guideline, please contact Pemberton Fold to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Gillian Hope (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • On site parking available to visitors.

Pemberton Fold Reviews (34)

Total of 34, showing 21-34
9.1

Pemberton Fold has a Review Score of 9.1 (9.129) out of 10, based on 12 reviews in the last 2 years. Over all time Pemberton Fold has 34 reviews.

Overall Experience

  • 23
  • 8
  • 2
  • 1
  • 0

Date Published

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Review from P C (Sister of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Only saw the reception area to meet my brother, but the area was clean and presentable.

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Review from E H (Daughter of Resident) published on 28 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall Pemberton Fold is the best care home in this area and in the surrounding areas. I am totally satisfied with the service my mum and family receive. The only drawback is the telephone system which needs updating and possibly employing more staff for the workload.

Reply from Lynn Billingham, Sales, Marketing and Customer Service Manager at Pemberton Fold

Thank you for taking the time to submit a review and your lovely comments about Pemberton Fold. The telephone does get busy at the moment with families booking visits to see their loved ones, which we hope will be eased soon. We would like to reassure you that the home is fully staffed to meet the needs of the people we support.

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Review from Lesley N (Daughter-in-law of Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and supportive. We are happy with her care. We have found the circumstances very difficult but reassured by her excellent care.

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Review from B C (Daughter of Resident) published on 20 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a couple of stays for respite but is now a permanent resident. Pemberton is a very clean and tidy home. The staff have a very caring attitude towards mum and cannot do enough for her. I have no issues with the care mum receives. I know she is safe and well looked after at all times by the fantastic
staff.

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Review from Carol L (Daughter of Resident) published on 24 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m not a big fan of nursing homes but this one is a good one. My dad has been in the assessment unit for six weeks and will soon become a permanent resident. I can honestly say I like this place.
The staff really do care and are great with the residents. It’s peaceful clean and well looked after.
It
really is a care home that cares. My dad has been well looked after and is very settled. I would definitely recommend this place.

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Review from A G (Daughter of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mam has been a resident in Pemberton Fold for almost two years now. She is settled and is happy there.
The staff are brilliant.
You can call in any time of day and stay as long as you want.
I have no issues at all with the care my mam receives. She is warm, safe and cared for. I feel the staff
really care, and nothing is too much trouble.

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Review from S E (Daughter of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Pemberton Fold enough. It is clean, friendly, helpful and so kind to the residents with lots of activities for them to do. Mother passed away this month after being in the home for 4 years. The care and attention we as relatives received from everyone were second to none. I would wholeheartedly
recommend Pemberton Fold to anyone.

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Review from Patricia W (Regular Volunteer) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home seems to be run very well.
It's always nice and clean and the residents appear to be looked after extremely well.
They are always clean and neatly dressed in appearance.
The establishment always smells nice and the staff appear to be very kind and caring towards the residents.
I wouldn't
have any hesitation in recommending someone to live there for assisted living

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Review from E H (Regular Volunteer) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I take a Communion service in the home monthly and a yearly memorial service in May. I am always impressed by the welcome and clean atmosphere. The staff are genuinely caring and the residents always clean, tidy and well cared for. Families I speak to are always complimentary of home and staff.
I
feel the residents physical and spiritual needs are met and respected. A pleasure to be a part of the care given in this home. Well done to all staff members.

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Review from Glynis A (Daughter of Resident) published on 3 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was treated with respect and dignity during his end of life care. I cannot praise the staff enough. Each one of them did their job with the utmost professionalism whilst maintaining a caring relationship for both my father and us his family at this very difficult time. Even though my father
should have probably been discharged from hospital to nursing care rather than residential.
I could not have wished for better care.

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Review from Joyce M (Wife of Resident) published on 3 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has had a few stays for respite but now he is a permanent resident.
I am more than happy with his care. The staff are excellent - very kind and caring.

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Review from G J (Son of Resident) published on 24 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, helpful, clean.
Sometimes when I go in I have to remind them to put a clean towel in her room.

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Review from Maggie A (Daughter of Resident) published on 18 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Let me say to begin with - I am not a lover of care homes. That being said I find it hard to express how impressed I am with 'Pemberton Fold'. The building is very well kept with pleasant decor and a feeling of calm and space. It is well run with management available and approachable. The food is fabulous
and there's plenty of it if you want it. The security at the home is excellent. I can't say enough good things about 'Pemberton'. Activities are varied and planned with specific residents in mind, there are also regular functions in the homes' own function room. Although mum has dementia, which is getting progressively worse, she has really flourished in this environment. THE STAFF. They are wonderful!
Nothing is too much trouble. Yes, they do the job they're paid to do - but they really do CARE!!! They KNOW their residents - what they like - who they are!
As I said at the beginning - I do not like care homes - but l don't feel Pemberton Fold is not a care home.......It is a home that CARES!!!

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Review from Lynn T (Daughter of Resident) published on 18 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has thrived in Pemberton Fold and is very happy, safe and secure, the staff are amazing and really care about the residents. Mum thinks the staff are really lovely and the food is great, it's a lovely place and I would highly recommend it.

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Current Review Score: 9.1 (9.129)

Overview of Review Score

The Review Score of 9.1 (9.129) out of 10 for Pemberton Fold is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.479 for Pemberton Fold is calculated as follows: ( (88 Excellents x 5) + (34 Goods x 4) + (15 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 140 Ratings = 4.479

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.65 Points relating to the number of positive Reviews for Pemberton Fold is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 9 Positive Reviews ÷ 12 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Sep 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 11 Aug 2025

We currently have vacancies available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pemberton Fold to verify any information. View our terms and conditions. Pemberton Fold has an Enhanced Service - more info.