Eachstep Blackley

Well done Eachstep

Well done Eachstep.

My mum moved into Eachstep in December 2025 and as a family we have never looked back. Mum loves everything about it, she lived alone so coming into residential care has opened up a whole new experience for mum. The staff are really friendly and nothing is too much trouble they definitely go above and beyond. Mum has made lots of friends and enjoys all the activities that are offered on a daily basis. I am informed of anything that mum does throughout the day which is good. I would highly recommend Eachstep to anyone. I have no concerns leaving mum at all.

My wife is lovingly cared for by the staff at Woodland at Eachstep. I visit regularly, and carers are polite, happy and helpful. They always update me on my wife's progress, if anything should happen, I will be informed and updated by telephone. I greatly recommend this care home.

We are so happy we found Eachstep care home. The staff are very supportive and very friendly, they do work very hard. Also, the place very clean thanks to the lovely housekeepers, home cooked food, spacious so all can have a good walk about, cinema room which is fantastic idea. We now feel our mother is safe and very well cared for and definitely not lonely. We can't thank and recommend Eachstep enough. Thank you all.

Great staff, lovely clean place, all the girls are lovely, very helpful. They all go that extra mile to help.

After being here for almost two years she is very settled enjoys her surroundings. The garden is lovely and the carers take her out at every opportunity.

My step Dad went to stay at Eachstep initially for a respite stay after his dementia condition meant he was no longer safe to live independently and it soon became clear that it was the perfect place for him to stay long term. We looked at so many other care homes and Eachstep is like a breath of fresh air in comparison. The staff are caring, kind and knowledgeable about his specific dementia needs. His room is lovely - bright and airy and always spotless. He really enjoys the food and company at mealtimes. He has not looked this well in years and we can finally rest easy that he is happy, settled, safe and well cared for. He is treated like family and for that we are very grateful. Thank you for everything.

Seeing my sister go into a care home has been the worst part of my life. We visited so many homes before finding Each Step and so glad we persevered. The staff are so well trained in understanding the behaviour that comes with dementia and do their utmost to keep everyone happy with thoughtfulness, kindness and dignity. The settling in hasn't been without its difficulties but we have great confidence that each step forward will be trodden carefully and with love. Big thanks to everyone (bar none)!

I love this place my gran was here too so when mum got ill this was the only place I wanted my mum to be placed in. The staff are caring and go above and bound for the people they care for. They always make you welcome when you visit.

Excellent staff looking after my auntie. The home is always clean and tidy. The staff are very welcoming and always happy to talk. The food and drink is also excellent. I cannot speak highly enough about the staff doing a difficult job they are just brilliant.

Dad has been in Eachstep Blackley for over 5 years the support and care he receives is second to none. He has deteriorated over the last few years and despite this, all his needs are still met. As a family member, we are kept in the loop and also supported. We cannot fault the care he receives and wouldn't want our dad to be any where else. The staff are unsung heroes caring for our loved ones like they would care for there own.

My mum who has dementia, moved into Eachstep Blackley in October 2024, for some respite as we had a very difficult time looking after her at home. This was her first real stint in a care environment, and even day centres hadn't gone well up to this point, so we were so nervous. However, I shouldn't have been, as the care she has been receiving and the efforts the staff make to make her feel at home are second to none. She is happier there than she would have been at home, and I can relax knowing that she's safe, warm, well fed, and has constant good company. Whilst every aspect of this home is brilliant, the main aspect is the staff. They treat everyone like their family, with such respect and affection. They have sweet little in-jokes with my mum and really know how to put her at ease - within the first few days they had all the tools and tricks that she needs figured out, that have taken me years to master. Their dementia understanding and skills are really fantastic.

My mum entered Eachstep Blackley 5 years ago, almost to the day. I had just lost my dad quite suddenly and I'm an only child. I was heading for a nervous breakdown before my mum started being cared for by a staff member and her team on Howells. Only three months later Covid struck and I couldn't touch mum for almost a year. During that time, one staff member in particular took my place, am I eternally grateful. She kept my mum and her other residents as safe as she could, and my mum turns 88 next week, and is thriving with a continued quality of life. I cannot stress how much this staff member and the whole team at Eachstep mean to me. They are our family, and treat my mum as they would treat their own mum. I cannot praise the staff highly enough.

The manager and staff are so good with her and we have total peace of mind while she is in their care. (I have put a '5' rating for food and rooms because a rating was required but I genuinely don't know about the food and my mum doesn't use a room.)

I would like to start off by saying how lovely the staff are, always going above and beyond. They excel in making the residents feel at home with customised name slips on their doors and decorating for every occasion. The home was decorated lovely this Christmas, bringing cheer throughout for residents. The staff spend time forming bonds with residents and those who visit making the atmosphere in the home friendly. The catering skills are up to a high standard, always making sure there is a hot meal for all residents.

Mum spent 3 years and 1 day at this care home being admitted in 2021 and spending around 12 months in the residential unit before transferring to the nursing area as her condition worsened before passing in November 2024. Throughout her stay she was treated with kindness, respect and above all she retained as much dignity as can be had when someone is terminally ill with dementia.

Every member of the team deserves a mention for the tremendous work that they do and the way that they care and love for the residents as though they were their own family. From the carers to the nurses, the catering staff to the housekeeping and laundry, all of them are special. I hope that I do not require their services in the future but if I do I would not hesitate to recommend them, they all truly fantastic.

My wife has dementia and needs 24 hour care. I and my daughter look after her full time. However the Manchester Local Authority have allowed to use Eachstep for four hours per week care home facility. We found them immensely beneficial. The staff at Blackley are always so pleasant and helpful and the facilities offered allow us a complete break. My wife is always greeted and treated with the utmost care. We are delighted with what Eachstep provide.

Even now as it's clear the disease is taking mum into a nursing scenario we're supported all the way. Communication levels are high. Anticipation of mums needs are always there. Special visits when she was in hospital when carer was off duty - is something we can't put a price on. We shall never forget what this has meant to us - sincere thank you from all our hearts

Staff are nothing short of excellent and go above and beyond demonstrating commitment to their duties; they have provided a warm and welcoming environment for residents, family and visitors. A home from home - our friend is receiving outstanding care and we would highly recommend Eachstep to anyone in need. Thank you to all the staff!