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Eachstep Blackley

198 Charlestown Road, Blackley, Manchester, Greater Manchester M9 7ED
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I couldn’t wish for my mum to be anywhere better.Kerry F(Daughter of Resident/Service User)
Eachstep Blackley, Manchester
Eachstep Blackley, Manchester
Eachstep Blackley, Manchester

EachStep Blackley offers specialist residential and nursing care that is focused on enabling people living with dementia to live happier, more independent lives. The EachStep model is designed to support people living with dementia throughout the journey, from early diagnosis until the end of life. In July 2020 it featured on BBC Panorama 'The Forgotten Frontline', which has been described as powerful, insightful and heartbreaking as it explores the impact...  

Care Provided by Eachstep Blackley

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,781 - £1,781From £1,781
Residential Dementia Care£1,818 - £1,818From £1,818
Nursing Care£1,818 - £1,818From £1,818
Nursing Dementia Care£1,818 - £1,818From £1,818

Prices exclude therapeutic activities such as hairdressing and chiropody.

Contact Eachstep Blackley to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Michelle Phillips (Service Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: -1
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • Free on site parking available for visitors.

Eachstep Blackley Reviews (54)

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9.8

Eachstep Blackley has a Review Score of 9.8 (9.820) out of 10, based on 31 reviews in the last 2 years. Over all time Eachstep Blackley has 54 reviews.

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Review from J B (Daughter of Resident) published on 19 August 2026 Submitted via Website
Overall Experience
My mum J has been at each step for 5 weeks now and could not of wished for a better placement.The staff know her inside out already,nothing is too much trouble.They always address her as J and she responds each time which as her daughter helps her with her own identity.The staff are always jolly and smiling .All the staff are well mannered and friendly and I always feel welcome She is joining in the activities and enjoying the garden

Well done Eachstep

Reply from Georgea Buckle, Operations Executive at Eachstep Blackley

Thank you so much for your lovely review. We are delighted to hear that your Mum has settled in so well and is enjoying the activities and garden. It is wonderful to know that you feel welcomed and reassured by the care and kindness shown by our team. We will be sure to share your kind words with everyone at Eachstep Blackley.

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Review from Gillian M (Daughter of Resident) published on 13 August 2026 Submitted via Website
Overall Experience
My sister and I are very happy with Eachstep.
Our mum has been there for four weeks and we cannot fault anything, all the staff greeted her by name on her arrival.
Amber on reception/ in the office has been amazing, so helpful with everything, and explained so much.
All the staff on mums floor know and understand mum well, they all have time to sit and talk too; as does Michelle the manager. Michelle on several occasions has asked how we are with everything, the stress of our mum and her Alzheimer diagnosis.
My sister and I would have no reservations recommending Eachstep to anyone for their loved ones.

Well done Eachstep.

Reply from Georgea Buckle, Operations Executive at Eachstep Blackley

Thank you so much for your lovely feedback. We're delighted to hear that your mum has settled in well and that you and your sister have felt supported throughout her first few weeks at Eachstep. We'll be sure to pass your kind words on to Amber, Michelle and the whole team. It means a great deal to...  

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Review from Geraldine S (Daughter of Resident) published on 22 May 2026 Submitted via Website
Overall Experience

My mum moved into Eachstep in December 2025 and as a family we have never looked back. Mum loves everything about it, she lived alone so coming into residential care has opened up a whole new experience for mum. The staff are really friendly and nothing is too much trouble they definitely go above and beyond. Mum has made lots of friends and enjoys all the activities that are offered on a daily basis. I am informed of anything that mum does throughout the day which is good. I would highly recommend Eachstep to anyone. I have no concerns leaving mum at all.

Reply from Georgea Buckle, Operations Executive at Eachstep Blackley

Thank you so much for your lovely feedback. We are delighted to hear how well your mum has settled in and that she is enjoying the activities, friendships, and support from our team. Your kind words about our staff mean a great deal to us. Thank you for trusting us with your mum's care and for your recommendation.

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Review from P R (Husband of Resident) published on 9 April 2026 Submitted via Postal Card
Overall Experience

My wife is lovingly cared for by the staff at Woodland at Eachstep. I visit regularly, and carers are polite, happy and helpful. They always update me on my wife's progress, if anything should happen, I will be informed and updated by telephone. I greatly recommend this care home.

Reply from Georgea Buckle, Operations Executive at Eachstep Blackley

Thank you for your kind words and recommendation. We're so pleased to hear that your wife is being well cared for and that you feel supported and kept informed.

Your comments about our team mean a great deal, and we'll be sure to share them. It's always our priority to provide compassionate care and clear communication with families.

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Review from Amanda T (Daughter of Resident) published on 9 April 2026 Submitted via Postal Card
Overall Experience

We are so happy we found Eachstep care home. The staff are very supportive and very friendly, they do work very hard. Also, the place very clean thanks to the lovely housekeepers, home cooked food, spacious so all can have a good walk about, cinema room which is fantastic idea. We now feel our mother is safe and very well cared for and definitely not lonely. We can't thank and recommend Eachstep enough. Thank you all.

Reply from Georgea Buckle, Operations Executive at Eachstep Blackley

Thank you so much for your kind review. We're delighted to hear that you feel your mother is safe, well cared for, and happy with us.

Your lovely comments about our team, cleanliness, food, and facilities mean a great deal. We'll be sure to share your feedback with everyone.

Thank you again for your recommendation-it truly means a lot to us.

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Review from F B (Son of Resident) published on 1 April 2026 Submitted via Postal Card
Overall Experience

Great staff, lovely clean place, all the girls are lovely, very helpful. They all go that extra mile to help.

Reply from Georgea Buckle, Operations Executive at Eachstep Blackley

Thank you so much for your kind words! We're really glad to hear you had a positive experience with Eachstep Blackley. The team always aims to go the extra mile and it means a lot to know that it's appreciated.

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Review from N M (Daughter of Resident) published on 27 March 2026 Submitted via Website
Overall Experience
The staff really care for my mum. She is very well looked after and I know the carers genuinely consider my mums likes/dislikes, her thoughts/feelings and always treat her with dignity.

After being here for almost two years she is very settled enjoys her surroundings. The garden is lovely and the carers take her out at every opportunity.

Reply from Georgea Buckle, Operations Executive at Eachstep Blackley

Thank you for your lovely feedback. We're so pleased to hear your mum is happy, settled, and well cared for at EachStep Blackley. It means a great deal to our team to know that her dignity, preferences, and wellbeing are being supported every day. We're also glad she enjoys the garden and getting out whenever possible.

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Review from H F (Daughter of Resident) published on 17 November 2025 Submitted via Website
Overall Experience

My step Dad went to stay at Eachstep initially for a respite stay after his dementia condition meant he was no longer safe to live independently and it soon became clear that it was the perfect place for him to stay long term. We looked at so many other care homes and Eachstep is like a breath of fresh air in comparison. The staff are caring, kind and knowledgeable about his specific dementia needs. His room is lovely - bright and airy and always spotless. He really enjoys the food and company at mealtimes. He has not looked this well in years and we can finally rest easy that he is happy, settled, safe and well cared for. He is treated like family and for that we are very grateful. Thank you for everything.

Reply from Georgea Buckle, Operations Executive at Eachstep Blackley

Thank you for sharing such a thoughtful review. We're so pleased to hear that your stepdad has settled in well and that you feel confident in the care he's receiving. Our team is dedicated to providing a safe, welcoming, and supportive environment, so it means a lot to know he's happy, comfortable, and thriving. Thank you for your trust and kind words.

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Review from S D (Sister of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

Seeing my sister go into a care home has been the worst part of my life. We visited so many homes before finding Each Step and so glad we persevered. The staff are so well trained in understanding the behaviour that comes with dementia and do their utmost to keep everyone happy with thoughtfulness, kindness and dignity. The settling in hasn't been without its difficulties but we have great confidence that each step forward will be trodden carefully and with love. Big thanks to everyone (bar none)!

Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley

Thank you so much for your heartfelt review. We understand how difficult it can be to make the decision to place a loved one in care, and we are so grateful that you found EachStep Blackley to be the right place for your sister. It's wonderful to hear that our staff's understanding of dementia and...  

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Review from C C (Daughter of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

I love this place my gran was here too so when mum got ill this was the only place I wanted my mum to be placed in. The staff are caring and go above and bound for the people they care for. They always make you welcome when you visit.

Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley

Thank you so much for your kind words. We're honoured that you chose EachStep Blackley for your mum, especially after having such a positive experience with your gran being here. It's wonderful to hear that you feel our staff go above and beyond in their care and that you're always made to feel...  

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Review from Alan D (Nephew of Resident) published on 23 January 2025 Submitted via Website
Overall Experience

Excellent staff looking after my auntie. The home is always clean and tidy. The staff are very welcoming and always happy to talk. The food and drink is also excellent. I cannot speak highly enough about the staff doing a difficult job they are just brilliant.

Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley

Thank you so much for your kind words. We are thrilled to hear that you're so pleased with the care your auntie is receiving. It's wonderful to know that our staff are making such a positive impact with their welcoming and cheerful approach, and that you've been impressed with the cleanliness,...  

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Review from S R (Daughter of Resident) published on 23 January 2025 Submitted via Website
Overall Experience

Dad has been in Eachstep Blackley for over 5 years the support and care he receives is second to none. He has deteriorated over the last few years and despite this, all his needs are still met. As a family member, we are kept in the loop and also supported. We cannot fault the care he receives and wouldn't want our dad to be any where else. The staff are unsung heroes caring for our loved ones like they would care for there own.

Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley

Thank you so much for your heartfelt and thoughtful review. We are truly honoured that your dad has been with us for over five years and that the care and support he receives have met your family's expectation. We deeply appreciate your recognition of the support you, as a family, receive from us -...  

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Review from E O (Daughter of Resident) published on 23 January 2025 Submitted via Website
Overall Experience

My mum who has dementia, moved into Eachstep Blackley in October 2024, for some respite as we had a very difficult time looking after her at home. This was her first real stint in a care environment, and even day centres hadn't gone well up to this point, so we were so nervous. However, I shouldn't have been, as the care she has been receiving and the efforts the staff make to make her feel at home are second to none. She is happier there than she would have been at home, and I can relax knowing that she's safe, warm, well fed, and has constant good company. Whilst every aspect of this home is brilliant, the main aspect is the staff. They treat everyone like their family, with such respect and affection. They have sweet little in-jokes with my mum and really know how to put her at ease - within the first few days they had all the tools and tricks that she needs figured out, that have taken me years to master. Their dementia understanding and skills are really fantastic.

Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley

Thank you so much for your heartfelt and thoughtful review. We are so pleased to hear that your mum is thriving at EachStep Blackley and that the care she is receiving has exceeded your expectations. It's wonderful to know that the staff have been able to make her feel at home and have developed...  

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Review from Maria S (Daughter of Resident) published on 23 January 2025 Submitted via Website
Overall Experience

My mum entered Eachstep Blackley 5 years ago, almost to the day. I had just lost my dad quite suddenly and I'm an only child. I was heading for a nervous breakdown before my mum started being cared for by a staff member and her team on Howells. Only three months later Covid struck and I couldn't touch mum for almost a year. During that time, one staff member in particular took my place, am I eternally grateful. She kept my mum and her other residents as safe as she could, and my mum turns 88 next week, and is thriving with a continued quality of life. I cannot stress how much this staff member and the whole team at Eachstep mean to me. They are our family, and treat my mum as they would treat their own mum. I cannot praise the staff highly enough.

Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley

Thank you so much for sharing such a personal and heartfelt review. We are deeply moved to know that the care your mum has received at EachStep Blackley has made such a positive difference, especially during such a challenging time for you and your family. It means the world to us that a specific...  

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Review from Janet C (Daughter of Resident) published on 21 January 2025 Submitted via Website
Overall Experience
My mum regularly uses the services of Eachstep and we're delighted with how well she has adjusted to it. She is greeted with a smile from a very friendly carer who takes my mum's hand. My mum then walks in with hardly a glance back at us!

The manager and staff are so good with her and we have total peace of mind while she is in their care. (I have put a '5' rating for food and rooms because a rating was required but I genuinely don't know about the food and my mum doesn't use a room.)

Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley

Thank you so much for your thoughtful review. We are so pleased to hear that your mum has adjusted well and feels comfortable with the care she receives at EachStep. It's wonderful that she's greeted with such warmth and care from our staff, and that she is so content when arriving each day. We...  

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Review from Freya B (Granddaughter of Resident) published on 13 January 2025 Submitted via Website
Overall Experience

I would like to start off by saying how lovely the staff are, always going above and beyond. They excel in making the residents feel at home with customised name slips on their doors and decorating for every occasion. The home was decorated lovely this Christmas, bringing cheer throughout for residents. The staff spend time forming bonds with residents and those who visit making the atmosphere in the home friendly. The catering skills are up to a high standard, always making sure there is a hot meal for all residents.

Reply from Georgea Buckle, Operations Executive at Eachstep Blackley

Thank you so much for your kind words! It's wonderful to hear that the staff's efforts to create a warm, welcoming, and festive atmosphere made a difference. We're thrilled you noticed the personal touches and high standards - it means a lot to the whole team!

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Review from Sharon P (Daughter of Resident) published on 9 January 2025 Submitted via Website
Overall Experience

Mum spent 3 years and 1 day at this care home being admitted in 2021 and spending around 12 months in the residential unit before transferring to the nursing area as her condition worsened before passing in November 2024. Throughout her stay she was treated with kindness, respect and above all she retained as much dignity as can be had when someone is terminally ill with dementia.

Every member of the team deserves a mention for the tremendous work that they do and the way that they care and love for the residents as though they were their own family. From the carers to the nurses, the catering staff to the housekeeping and laundry, all of them are special. I hope that I do not require their services in the future but if I do I would not hesitate to recommend them, they all truly fantastic.

Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley

Thank you so much for your heartfelt and kind review. We are truly honoured that your mum spent her final years with us, and we're deeply grateful for the trust you placed in our team. It means the world to us to know that throughout her stay, she was treated with kindness, respect, and dignity....  

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Review from Peter C (Husband of Resident) published on 7 January 2025 Submitted via Postal Card
Overall Experience

My wife has dementia and needs 24 hour care. I and my daughter look after her full time. However the Manchester Local Authority have allowed to use Eachstep for four hours per week care home facility. We found them immensely beneficial. The staff at Blackley are always so pleasant and helpful and the facilities offered allow us a complete break. My wife is always greeted and treated with the utmost care. We are delighted with what Eachstep provide.

Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley

Thank you for the kind review! I'm pleased we are able to provide support to help your wife stay at home longer. We will pass this feedback on to the team.

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Review from Anne-Marie B (Daughter of Resident) published on 27 December 2024 Submitted via Website
Overall Experience
Mum has been a resident since August 2017 and we're in a very privileged situation to have mum having one main carer/key worker over this time, who now feels like part of the extended family.
As with this awful disease Alzheimer's, decline is inevitable but we have been supported and guided along the way. Mum's respect, safety and dignity has been their priority and that is such a comfort.

Even now as it's clear the disease is taking mum into a nursing scenario we're supported all the way. Communication levels are high. Anticipation of mums needs are always there. Special visits when she was in hospital when carer was off duty - is something we can't put a price on. We shall never forget what this has meant to us - sincere thank you from all our hearts

Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley

Thank you for this wonderful review. I'm so pleased to hear that your mum's keyworker and the rest of the team are supporting you and your family so well. We will pass this onto the team at the home.

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Review from D G (Power of Attorney of Resident) published on 27 December 2024 Submitted via Website
Overall Experience
We had a smooth transition from hospital with our friend who settled in comfortably into Thornleigh. The residence is immaculately clean throughout with no unpleasant odours typically associated with care homes. Eachstep registered him with the Local GP, Dentist and Chiropodist; we are regularly updated about his medical needs such as updates on vaccinations and with prompt handling of urgent medical situations (e.g., emergency dental appointment). Regular activities are organised within the home as well as visits to Local shops, pubs, parks, Football Museum, city centre, and football stadiums.

Staff are nothing short of excellent and go above and beyond demonstrating commitment to their duties; they have provided a warm and welcoming environment for residents, family and visitors. A home from home - our friend is receiving outstanding care and we would highly recommend Eachstep to anyone in need. Thank you to all the staff!

Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley

Thank you for the kind review. It's great to hear how the team helped with the journey from hospital to EachStep. It can be very difficult and I'm glad the team at EachStep were able to make this easier for you and your loved one. We will pass your kind words onto the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 17 August 2026

We currently have vacancy's available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!

News (0) & Events (0)

News

There are no news items for Eachstep Blackley.

Upcoming Events

There are no upcoming events for Eachstep Blackley.

Awards / Recognitions (4)

  • 06 Nov 2013Recipient: Eachstep Blackley
  • 11 Oct 2013Recipient: Eachstep Blackley
  • 11 Oct 2013Recipient: Eachstep Blackley

Accreditations

There are no accreditations posted yet for Eachstep Blackley.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Eachstep Blackley

What types of Care is Eachstep Blackley registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Eachstep Blackley have?

There are 60 Single Rooms.

What are the Facilities & Services at Eachstep Blackley?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Eachstep Blackley to the centre of Manchester?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eachstep Blackley to verify any information. View our terms and conditions. Eachstep Blackley has an Enhanced Service -more info.