Eachstep Blackley

198 Charlestown Road, Blackley, Manchester M9 7ED
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9.8 46 Reviews
  • Eachstep Blackley, Manchester
EachStep Blackley offers specialist residential and nursing care that is focused on enabling people living with dementia to live happier, more independent lives. The EachStep model is designed to support people living with dementia throughout the journey, from early diagnosis until the end of life. In July 2020 it featured on BBC Panorama 'The Forgotten Frontline', which has been described as powerful, insightful and heartbreaking as it explores the impact of Coronavirus in the care homes during the pandemic.

The home is purpose-built and features five residential and nursing households, each supporting 12 people: Thornlea, Charlestown, The Howells, The Clough and Woodlands. These households have been purpose-designed to promote the independence, safety and wellbeing of people living with dementia, applying the latest innovation and research in dementia care, yet still, feel homely and welcoming.

The home is equipped with specialist lighting and assistive technologies that promote safety and independence, as well as furnishings that are comforting and comfortable for people living with dementia.

To promote full, stimulated lives, EachStep includes facilities such as a library, hair and beauty salon and cinema room.

Within the home, there are two hugely popular free services, 'dementia café' and Eachstep club.

The home has a 'dementia cafe' meets on the 2nd Wednesday every month, 11 am - 1 pm.

Home cooked and nutritious meals are cooked in house by the kitchen team who cater for residents preferences and any dietary requirements.

Staff are highly trained to ensure they provide the best possible quality of care while promoting independence, dignity and fulfilment.
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Care Provided by Eachstep Blackley

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1634 – £1634
  • Self-Funded Residential Dementia Care: £1634 – £1634
  • Self-Funded Nursing Care: £1634 – £1634
  • Self-Funded Nursing Dementia Care: £1634 – £1634
  • RESPITE Self-Funded Residential Care: from £1634
  • RESPITE Self-Funded Residential Dementia Care: from £1634
  • RESPITE Self-Funded Nursing Care: from £1634
  • RESPITE Self-Funded Nursing Dementia Care: from £1634

Prices exclude therapeutic activities such as hairdressing and chiropody.

These prices are only a guideline, please contact Eachstep Blackley to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Michelle Phillips (Service Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • Free on site parking available for visitors.

Eachstep Blackley Reviews (46)

9.8

Eachstep Blackley has a Review Score of 9.8 (9.829) out of 10, based on 24 reviews in the last 2 years.
Over all time Eachstep Blackley has 46 reviews.

Overall Experience
  • 39
  • 6
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  • 1
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Date Published
  • 46
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  • 22
  • 24
  • 22
Reviewer Connection to Eachstep Blackley
  • 19
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 46, showing 41-46
Review from Nicola D (Granddaughter of Resident) published on 2 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved my grandmother from another care home that was unable to meet her needs, since moving into Eachstep my nana is happy healthy and well cared for.


All the staff are welcoming and friendly and we couldn't ask for a better place for my nana to be.

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Review from Graham (Son-in-law of Resident) published on 15 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so lucky that we were able to secure a place in this amazing care home. The quality of care that my father in law receives is excellent and the dedication of all the staff is extraordinary.
Dementia is a terrible illness not just for the patient but also for the rest of their loved ones,
family and friends. Everyone at Eachstep has done so much to make it better for all of us.
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Review from Donna H (Daughter of Resident) published on 20 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam was a resident for 5 years and the care provided by all staff was amazing. She was treated with dignity and as a valued human being.
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Review from Trish W (Daughter of Resident) published on 10 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have read the recent review and felt I needed to add my experience.


My mum has lived at Eachstep for nearly three years and my overall view is that it is a lovely home, carers who have a genuine empathy and care for the people who live at Eachstep.


I do not agree with the description of the

food. My experience is that the food is of a good standard and for those people with a soft diet, it is excellent.


An activities coordinator has recently been appointed and more focused activities have been delivered to the households with a brilliant Halloween party being held on the 31/10.


The bottom line is nobody chooses to put a loved one into residential or nursing care but there comes a point where there is no choice. I am assured as much as I can be, outside of me looking after her, that my mum is safe and that she is looked after with care and compassion at Eachstep and that is what is important.

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Review from Delores D (Niece of Resident) published on 7 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Sadly over the last 18 months, I have noticed a rapid decline in the services and care at this care home – salient points below:-


•   Little or no interaction with the residents.
•   The meals being served are in my opinion not age appropriate and are akin to aeroplane type fodder; tasteless slop!
•   The

TV on in the main room, however, every time I visit my relative it’s playing Smooth radio which is clearly for the carers benefit.
•   More worryingly long periods of time can elapse without seeing a visible member of care staff managing the main room leaving the residents to roam around without any supervision whatsoever.


The above has not always been the case and hopefully, the place will resume to the higher standard previously experienced. I am hoping sooner rather than later I will post a more positive review.

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Review from Mark F (Son of Resident) published on 24 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Da has now been in care coming up to two years. Being in care is the only option for him. It's not what we would have wanted, but life makes it that way. As carers, we as a family have found Each Step to be an honest, open and transparent group, who do the best that can be done with a difficult to manage
group of people. Thank you.
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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Eachstep Blackley is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.829 for Eachstep Blackley is calculated as follows: ( (238 Excellents x 5) + (37 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 280 Ratings = 4.829
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eachstep Blackley is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 03 Nov 2025

We currently have vacancy's available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!

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Awards / Recognitions (4)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eachstep Blackley to verify any information. View our terms and conditions. Eachstep Blackley has an Enhanced Service - more info.