Rushes House

My Mum loved the care staff at Rushes House. They showed their genuine love and care for her. They had a wonderful sense of humour when interacting with her which, she enjoyed. Her care plan wasn't a generic one but an especially personal one, which we appreciated. It took into account her usual routines including when she had her biggest meal of the day. There were interesting and fun activities to do and I loved seeing the photos on social media, which showed Mum smiling, laughing or engrossed in something like mixing Yorkshire pudding mix. I thank all the staff for making us all welcome and very quickly settling Mum into their wonderful home from home family feel setting.

All I can say is how very happy our Mother is staying in Rushes House; she’s made many friends and loves the staff, who are so caring and friendly. It feels like home from home when I visit her; she’s always dressed very nicely and always clean and cared for. I love going in and talking to the other residents as well. I would never like to move her.

My mother recently died in the Rushes House. She had spent her last few years in a magnificent environment. Care and attention of the highest order from a delightful staff who could not hide their affection for her. Physical care was excellent, always clean and well dressed, despite being unable to attend to these things herself. Food was presented and fed to her as she needed, and not to a timetable. Her room was kept beautifully. I am just sorry that, by the time I need their services, these people will no longer be there! Thank you.