Auden House

My mum was a happy resident here for 20 months before she very sadly passed away on March 13th, 2018. Mum was treated with respect and dignity by all the staff here. She settled very quickly, despite my previous misgivings about Mum living in a care home, and soon felt at home due to the sensitive care of the staff, and her relationship with her carer. The atmosphere was a happy one with a firm emphasis on regarding the residents as people who matter, people who have held responsible positions in life and have brought up families successfully, and not on their current status of being elderly and suffering from dementia. The staff always communicated with us and I always trusted that Mum’s best interests were paramount. Mum loved the home-cooked food and the cook would always try to tempt Mum with different food in an attempt to build her up once she became poorly. If Mum was under the weather the doctor would be called out regularly, nothing was too much trouble at Auden House.

What can I say, Auden House is “the best”. As a family, we read many reviews and visited many care homes before deciding Auden House was head and shoulders above them all. The Manager came to visit Mum in her own home, and chatted with her about her life and talked about her and her family. Mum went for a day visit and she was sold. Auden House isn’t all about the money “they all really care”. The staff sit in the living areas with the residents all the time. When they are doing paperwork relating to the residents, they do it in the lounge and not locked away in an office. All the time keeping everybody happy and looked after. The ladies are treated like royalty having their hair and nails done. Families are made very welcome and everything is very transparent. The owners are always around and they grow a lot of their own fruit and vegetables in the garden which is used at mealtimes. I would just like to thank Auden House for all they did for our Mum who we sadly lost in December.

My elderly mother lived in Auden House, she was very happy in there.
All the staff were excellent with her, she liked everybody in there.
It is a very friendly home and my mother was well looked after and had excellent care.
Auden House is one of the best care homes, I would recommend it to anyone.

We have found Auden House to be the perfect place for my 96 year old auntie. She has all the company she was lacking at home where she lived alone. Her health and well being improved dramatically due to the excellent care and friendships she has made with all the staff and other residents. The staff are so very caring and friendly both to my auntie and ourselves when we visit. We think we made an excellent choice when choosing this care home and would certainly recommend it to anybody who is in need of good care and a friendly face.

Mum had respite at Auden house for a period of two weeks. The carehome is outstanding I cannot fault it. There is a natural flow to how the carehome is run. The care staff are by far the best I've come across. They are extremely interactive with all residents. My mum had such a lovely break and is coming back next week. Thankyou Auden House.

My father is 93 years old and suffers from vascular dementia. In December 2017 he had required twenty four seven care and I was lucky enough to find a place at Auden House. On my first visit to make arrangements regarding Dad's stay I was struck by the cleanliness of the house, a huge plus for most families in my position. Dad has been with Auden House for almost two months and has received excellent care. The staff are warm and caring, empathetic to both residents and their families. The residents seem happy and contented, enjoying a laugh or banter with the staff on duty. He has a bright, airy room and it is worth saying that the food and drink more than satisfy Dad's large appetite!

It is a huge relief to my brother and I that he being cared for by his "other family" at Auden House.

Very pleased that all requests are listened to and if possible allowed.
Grounds in the care home are excellent and residents are allowed open access to them.
Relatives are allowed at all times and are treated well.
The residents are usually occupied with things to do to stimulate them if they want or if they want a quiet room, that is there for them.
Small animals are welcome to visit and are welcomed.
Food at the care home is homemade and caters for different diets.
A choice is available.

My father has recently been admitted. I couldn't be happier, perfect for him, ideal location for us, staff brilliant, feels like home from home.
We were a bit hesitant at first but the manager and her staff have been very genuine and friendly which eased our choice.
They are always happy, never moan, talk to the residents like real people rather than just a job type situation.
The home cooked food looks really tasty. The aroma always makes even me want one.

I am delighted with how well my mum has made the huge lifestyle change of moving into a care home where she is settled, happy and safe. This is undoubtedly due to the personal care and attention given to her by the wonderful staff at Auden House, for whom nothing is too much trouble.

Auden House is an excellent home, the staff are very caring and helpful to visitors as well as residents.
The staff are always interacting with residents, organising activities and events.

Auden House care for my father and was above and beyond care of duty, the girls all spoke to my father like they really cared and I believe they did.
His room was comfortable, warm and clean and they kept my father clean at all times. They made sure he didn't feel lonely and took genuine interest in him and also myself and the rest of the family. I would have no hesitation in recommending this care home above any others. This home gives reassurance to loved ones.

My dad moved into Auden House about 3 and a half years ago. He went into residential care because of physical needs and was needing extra help and support. This was due to several falls at home and Auden House could offer this support. My dad has settled in very well. Not only is he now safe, but he has regular company as well, which he didn't get living alone in his flat. He enjoys life and loves going out with family, which we are still able to do. It was becoming a huge worry that he might fall when alone, but I don't have to worry as much now, knowing that my dad is safe day and night. All the staff are excellent carer's, really friendly, approachable and very helpful. They do lots of activities and events throughout the year to make residents stay more enjoyable, I also love these events. I have recently recommended Auden House to friends and I am always praising their work. I wouldn't have my dad anywhere else and I am so grateful for all the hard work they put in with my precious dad.

Auden House is not state of the art. It isn't ultra modern and full of technology. It is though very homely with a lovely relaxed atmosphere. The staff are kind, attentive, and very approachable. Enormous effort is put in to stimulate and entertain the residents. Friends and family are always made extremely welcome and are given any help or support needed. Thank goodness we were recommended Auden House for Mum's care.

My father was a resident at this care home. The care he got was fantastic. The people I met there were so helpful and so professional, I could not have asked for more. I am sure my dad was so grateful to Auden House for his care.
I would recommend Auden House for care to other people.

The service and care given to my Father in his final time with Auden House was excellent. They gave him the care and attention needed which made his final time comfortable and dignified. And most importantly it was a great help to all his family, as we had all shared the responsibility between us until the time had come to place him in care where he could receive the appropriate attention.
I have no hesitation in recommending Auden House for any persons needing good and excellent care.

The staff at Auden House are extremely helpful and very friendly. Great care has been taken to ensure my mother is comfortable at all times. Meals are excellent with plenty of variety. We were very reluctant to place our mother in any home but we now think we have chosen the best home in Tameside.

My Mum has been in Auden House for a year this month. She is in the best physical condition she has been for years. She receives her medication on time every day and is eating regular well-balanced meals, both of which have had a beneficial effect on her well-being. Her stamina has increased markedly and she is able to get about on her wheeled frame.
She enjoys having her hair done and the regular visits from the chiropodist and the visit from the optician means her needs are well catered for.
Arts and crafts have been an important part of Mum's life and Auden House makes time for these activities, with visits to the theatre and in-house events.
The staff are well trained, attentive, professional and most importantly kind. I know my Mum is in the best place for her and would have no hesitation in recommending Auden House to anyone considering residential care for themselves or a loved one.

I had to find a care home for Mum in 2012 due to her health deteriorating. The best compliment I can pay is that I have always felt, as an only child, I had gained a group of “Big Sisters” at Auden House who were happy to share the responsibilities of making Mum happy, content and being there for her when needed.

Auden House's quality, for me, comes down to “Capability & Vocation”. Perhaps two examples will illustrate this. Two years ago one of the Senior Staff greeted me with the words “I don’t like how your Mum looks today”. As it turned out she had a bad infection that needed hospital treatment; because it was caught early, by one of my “Big Sisters”, she recovered and was soon fit again. Regarding vocation one massive issue stands out for me. When residents have to be hospitalised, staff visit them to make sure that they are OK and do not feel forgotten. There are also “Little Sisters” at Auden House !!

I hope that you and your relatives are as lucky as Mum and I have been.

My Aunt recently passed away. But she was in Auden House for 2 1/2 years. From the first day, me and my husband went to view Auden House we just knew this was the place for my Auntie. Warm welcome from the Manager and the lovely smell of home cooked food. They even grow some veg in the garden. She had dementia and needed love and understanding. Everyone of the staff care about their residents. She was well looked after and loved by everyone even though she could be difficult at times. She needed pureed meals and her every food need was met. They have some very good events and all the staff take part and the residents really love the entertainment. We were very blessed recently when she went into the hospital and some of the staff visited her and even came to her funeral. Love in action. Thank you to everyone of the team there. They are all amazing.

The best thing we ever did for mum was to place her at Audenshaw House. She has dementia and was very depressed where she lived before, now she's like a different person, yes she has her good days and bad days but overall she seems really happy, she likes to sing and she's always making the staff and other visitors laugh with her songs. The staff here are fantastic, they care about the residents and treat them like human beings, not like some places. They do crafts with them and play bingo and take them on trips and the staff even though sometimes really busy always have time for relatives and friends if they are concerned about anything. I wouldn't hesitate in recommending Auden House to anyone.

My mum moved into Auden House almost 12 months ago due to having Alzheimers and needed 24-hour care. My husband and I visited several care homes and Auden House stood out by far from the rest.
My mum is cared for with warmth, respect and dignity. The staff are dedicated, caring professionals.
The choice of food is excellent some of which is made from home grown produce. The house is always clean and the bedrooms are bright and modern.
My mum is still physically fit for her years and enjoys going out twice a week on outings with me, but is always happy to go home to her extended family at Auden House.
I would like to take this opportunity to say a huge thank you to the Manager, staff and all their wonderful team of carers.

I think I can best describe my opinion of Auden House by repeating what I say to my very dear friend of 83 years of age who is a new resident (August) there. The lovely building which is now her home "is the nearest place to Heaven on Earth for her to be". She is surrounded by very caring people in beautiful surroundings and enjoying excellent food - putting much-needed weight on already. This year has seen dramatic changes to her lifestyle but I am confident that once she can mentally accept these changes, she will not be the anxious lady she is at present.

My mother has now been a resident at Auden House for 18 months. During this time she has received the very best of care from all the staff. Considering the state of her health when she moved in after having a nasty fall and two subsequent operations she is now in as well as she was 5 years ago. Her diet has improved markedly, so much so that we have had to purchase some larger clothes for her. The staff appreciate the problems that she has with her mobility and dementia and are very supportive, even putting up with her quite outspoken manner at times. Auden House is always spotlessly clean and has ample staff to cope with the needs of all their residents. We wouldn't hesitate to recommend them to any of our friends if they had elderly relatives who had to go into care.

Since being admitted to Auden House (1 month) my Mother has settled extremely well. The Home provides an extremely high standard of care and the staff are excellent, and will always go that extra mile. The residents are treated with dignity and respect in a safe environment, visitors are always welcomed and I personally feel that Mum is very fortunate to be cared for in this establishment. I would highly recommend this care provider (it was recommended to us by someone whose own Mother is a resident).

My musician colleague from the Manchester Camerata and I worked at Auden House for 15 weeks this summer, holding music therapy sessions there on a Wednesday morning.
We found Auden House to be a warm and friendly place with a homely atmosphere. The care of the residents is at the heart of everything the staff do and hugs are given freely.
The garden is a very special asset not just for beauty but also for growing fruit and veg.
Congratulations on your well deserved top rating!

Auden House is an excellent care home, it is a true home for the residents who live there. From the first moment I visited I knew this was where I wanted my aunt to live. The staff are extremely caring and compassionate and are always engaging with the residents. It is clear to me from the owners the manager to the staff they are all extremely dedicated and caring people. If only every residential care home was like Auden House. What more can I say.

My uncle had a stroke in November 2015 which hospitalised him until Christmas eve when he was discharged. He was moved to a care home and the care in that particular home was absolutely terrible we were really unhappy with the place when we decided to look for another home. Auden House was recommended to us. This home is amazing, the staff are wonderful and cater for my uncle's needs at all times. I would definitely recommend Auden House to anyone who is looking for care for a relative/friend you will not be disappointed.

My mum has been a resident of Auden House for 2 months now and has settled very well. This is due mainly to the care and support of the staff, which has been excellent from day one.

When it was no longer viable for my mum to remain in her own home (with support from carers and myself) and she needed 24-hour care and support for her safety and well-being, I visited Auden House with my husband to see if it would be the right place for my mum. We had not made an appointment to visit but were made to feel very welcome. We were shown around and given all the relevant information. By chance, we also spoke to one of the residents who spoke openly and honestly about the good care and support she receives at Auden House and suggested to us that mum would be happy there. The manager made a home visit to meet my mum and me the following day, and she made my mum feel relaxed and brought out my mum’s sense of humour. I knew Auden House was the right place for my mum.

All the staff treat my mum and the other residents with care, respect and dignity. They treat each of the residents as individuals, and aim to bring out their individual personalities. They do various activities with the residents and encourage them to join in.

Auden House has an ‘open door’ policy, which means family and friends can visit any time. It is like a second home for my mum and the staff and residents are like my mum’s second family. Auden House is relatively small compared to other care homes, which gives it a feeling of homeliness and being more personal. I am really happy for my mum (and myself) that she is staying at Auden House. I highly recommend it to anyone who is looking for a care home for their loved one. My mum seems more happy and content. I also want to say a HUGE THANK YOU to all the staff for their ongoing care and support.

My mother-in-law has is a fairly new resident (since Aug 12, 2015 to present). Totally impressed straight from the beginning! Called in Auden House (without an appointment) to check it out before mother-in-law became a resident. My wife and I and were welcomed by staff who showed us around and gave excellent information. Had a chat to one of the residents on that visit who spoke highly of the staff and the care she was receiving.

On the basis of that visit my wife made arrangements, through the manager, for her mother to become a resident. We have visited every day since she has been there and never failed to be impressed with the care, the food, the cleanliness, the respect of people's dignity and the overall atmosphere of the place. The staff are always welcoming and friendly and clearly have excellent relationships with the residents (including my mother-in-law). As well as the staff, the owners and the manager are all brilliant.

My perceptions of care homes has completely changed since being involved with Auden House. It's a brilliant example of how older people should be treated but often aren't. Highly recommended!

When my husband and I Came to view Auden House our first impression was it was clean and very homely. When we met the manager we realised that this was the place where we would like my husbands mother to reside. When the manager spoke about Auden House we knew she was passionate about her work, it appeared to us that this was her vocation. The manager and her staff team have cared for our relative as if she were there own and to a higher standard than we could have hoped for. The staff team have time for each and every resident and genuinely care. We had no worries or reservations about the level of care she would receive. Mum soon adapted to life at Auden House and settled in really well. We were told we could come and visit anytime and we did. It was nice seeing her socialising with people of her own age. Mum enjoyed all the activities, Bingo, play your cards right, and listening to music from her era. Mum also enjoyed the trips out with the other residents and staff. A highlight was the Christmas party, seeing Santa and having a Christmas singalong with residents and family members. The Christmas holiday is thought out really well and there is plenty to keep the residents occupied. There is a real nice atmosphere in Auden House it is calming and there is always one of the staff members smiling no matter what day they have had. It's really comforting knowing that the staff team are all committed and there doesn't appear to be a high turnover of staff either which is a bonus for the residents as they are able to build a good rapport. The staff team were always open and willing to go out of their way if you required any specific care. There has never been a time when we have been less than happy with the care provided. Each resident has their own key worker and care plan and this is reviewed on a regular basis. Family are always made welcome and can come in and discuss their relatives care or other with the staff. We truly feel that the staff team go above and beyond their role as carers and when we have verbalised this they have said that they are doing their job.
We would like to thank all the staff team by name but can't possibly do this as the list would be far to long for this review. From growing their own produce in the garden, which the residents enjoy being involved in, to the relaxed atmosphere throughout the house, Auden House is outstanding in every way for us and we are really happy that we have had the opportunity to refer our mum here and for her to receive and experience the comfort care and support from a professional team.
Thank You everyone