Auden House

Auden House is an excellent care home, it is a true home for the residents who live there. From the first moment I visited I knew this was where I wanted my aunt to live. The staff are extremely caring and compassionate and are always engaging with the residents. It is clear to me from the owners the manager to the staff they are all extremely dedicated and caring people. If only every residential care home was like Auden House. What more can I say.

My uncle had a stroke in November 2015 which hospitalised him until Christmas eve when he was discharged. He was moved to a care home and the care in that particular home was absolutely terrible we were really unhappy with the place when we decided to look for another home. Auden House was recommended to us. This home is amazing, the staff are wonderful and cater for my uncle's needs at all times. I would definitely recommend Auden House to anyone who is looking for care for a relative/friend you will not be disappointed.

My mum has been a resident of Auden House for 2 months now and has settled very well. This is due mainly to the care and support of the staff, which has been excellent from day one.

When it was no longer viable for my mum to remain in her own home (with support from carers and myself) and she needed 24-hour care and support for her safety and well-being, I visited Auden House with my husband to see if it would be the right place for my mum. We had not made an appointment to visit but were made to feel very welcome. We were shown around and given all the relevant information. By chance, we also spoke to one of the residents who spoke openly and honestly about the good care and support she receives at Auden House and suggested to us that mum would be happy there. The manager made a home visit to meet my mum and me the following day, and she made my mum feel relaxed and brought out my mum’s sense of humour. I knew Auden House was the right place for my mum.

All the staff treat my mum and the other residents with care, respect and dignity. They treat each of the residents as individuals, and aim to bring out their individual personalities. They do various activities with the residents and encourage them to join in.

Auden House has an ‘open door’ policy, which means family and friends can visit any time. It is like a second home for my mum and the staff and residents are like my mum’s second family. Auden House is relatively small compared to other care homes, which gives it a feeling of homeliness and being more personal. I am really happy for my mum (and myself) that she is staying at Auden House. I highly recommend it to anyone who is looking for a care home for their loved one. My mum seems more happy and content. I also want to say a HUGE THANK YOU to all the staff for their ongoing care and support.

My mother-in-law has is a fairly new resident (since Aug 12, 2015 to present). Totally impressed straight from the beginning! Called in Auden House (without an appointment) to check it out before mother-in-law became a resident. My wife and I and were welcomed by staff who showed us around and gave excellent information. Had a chat to one of the residents on that visit who spoke highly of the staff and the care she was receiving.

On the basis of that visit my wife made arrangements, through the manager, for her mother to become a resident. We have visited every day since she has been there and never failed to be impressed with the care, the food, the cleanliness, the respect of people's dignity and the overall atmosphere of the place. The staff are always welcoming and friendly and clearly have excellent relationships with the residents (including my mother-in-law). As well as the staff, the owners and the manager are all brilliant.

My perceptions of care homes has completely changed since being involved with Auden House. It's a brilliant example of how older people should be treated but often aren't. Highly recommended!

Thank You everyone